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Windows 7: Windows update installing issues

02 May 2015   #1
Oomsie

Windows 7 premium 64 bit
 
 
Windows update installing issues

Hello

Recently I have built a new pc a lot of the updates seemed to install in the first attempt. But out of the last 17 updates that I have left they will not install and i get the error codes.

Code 800B0100

Code 80092004

Code 80070570


Something to mention I had the KB3020369 AND KB3045645 amongst the updates im having issues with and those two installed with out any problems (I am no sure if this is relevant but something I did notice)


My System SpecsSystem Spec
.
02 May 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

My System SpecsSystem Spec
03 May 2015   #3
Oomsie

Windows 7 premium 64 bit
 
 

Ive ran into a bit of a problem, I do now have the cbs zipped and ready but the size of it is 35mb.
My System SpecsSystem Spec
.

03 May 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Remove the older CBSPersist files until the compressed folder is less than 8MB, then upload it - or upload the whole thing to a fileshare site (preferably either DropBox or OneDrive) and post a link.
My System SpecsSystem Spec
03 May 2015   #5
Oomsie

Windows 7 premium 64 bit
 
 

Alright here is the Cbs.zip now
My System SpecsSystem Spec
03 May 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the results of the CheckSUR scan...
Code:
Summary:
Seconds executed: 159
 Found 56 errors
 Fixed 56 errors
  CSI Manifest All Zeros Total count: 20
  Fixed: CSI Manifest All Zeros.  Total count: 20
  CSI Catalog Corrupt Total count: 8
  Fixed: CSI Catalog Corrupt.  Total count: 8
  CBS MUM Corrupt Total count: 18
  Fixed: CBS MUM Corrupt.  Total count: 18
  Fixed: CBS Paired File.  Total count: 18
  CSI Catalog Thumbprint Invalid Total count: 10
  Fixed: CSI Catalog Thumbprint Invalid.  Total count: 10
The SFC results must have been rolled out into one of the earlier CBSPersist cab files - but there is an indication of the error in the one you did upload or what the problem may be...
Code:
2015-05-02 19:50:25, Info                  CSI    00000081 Component change list: 
2015-05-02 19:50:25, Info                  CSI    00000082 Couldn't find the hash of component: Microsoft-Windows-IE-InternetExplorer-Optional, Version = 11.2.9600.17728, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\8279850e727389f06786a2e520a840ebb7f2a24f18cf3c65c99d80b0a44ede35.cat".
2015-05-02 19:50:25, Error                 CSI    00000083@2015/5/2:23:50:25.498 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
[gle=0x80004005]
2015-05-02 19:50:25, Error                 CSI    00000084 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #88283# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
2015-05-02 19:50:25, Error                 CSI    00000085 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #88282# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
2015-05-02 19:50:25, Error                 CSI    00000086 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #88281# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
2015-05-02 19:50:25, Error                 CSI    00000087 (F) CRYPT_E_NOT_FOUND #87396# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
2015-05-02 19:50:25, Error                 CSI    00000088 (F) CRYPT_E_NOT_FOUND #85021# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
2015-05-02 19:50:25, Error                 CSI    00000089 (F) CRYPT_E_NOT_FOUND #85020# 961008 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
[gle=0x80092004]
2015-05-02 19:50:25, Error                 CBS    Exec: Failed to commit CSI transaction to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2015-05-02 19:50:25, Info                  CSI    0000008a@2015/5/2:23:50:25.888 CSI Transaction @0xb41290 destroyed
2015-05-02 19:50:25, Info                  CBS    Perf: Resolve chain complete.
2015-05-02 19:50:25, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2015-05-02 19:50:25, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
I'm pretty sure I've seen this exact error in another thread recently!.... yep - in here...
A problem with Windows Update on Windows 7 64 bit and error 80092004 - unfortunately, we didn't manage to resolve it there.

This error does appear though to be related to corruption in the SoftwareDistribution folder - so we'll reset that...


Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others.
My System SpecsSystem Spec
03 May 2015   #7
Oomsie

Windows 7 premium 64 bit
 
 

Just had a chance to attempt this but when I input the REN C:\WINDOWS\SoftwareDistribution SDOLD command.
it tells me that the syntax of the command is incorrect
My System SpecsSystem Spec
03 May 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's odd, since it's worked for almost everyone else who's ever run it (and the others had some severe corruption problems)

Did you copy/paste it, or type it in? if the latter, make sure that there are spaces in the right places.
My System SpecsSystem Spec
03 May 2015   #9
Oomsie

Windows 7 premium 64 bit
 
 

that was a error it my typing,

after trying it again it did allow me to install all the updates I had outside of KB3038314 and kb2908783 those two still fail with the error codes of code 80092004 and code 8024200D
My System SpecsSystem Spec
03 May 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - please post the C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
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