Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: 800B0100 and 80073712 update errors

04 May 2015   #1
Dimitrisch

windows 7 professional 64 bit
 
 
800B0100 and 80073712 update errors

hi, when i try to install updates from windows updates some of them don't get installed and i get these errors. Any help?


My System SpecsSystem Spec
.
04 May 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Do this tutorial and wait for a expert to drop by.


Windows Update Posting Instructions
My System SpecsSystem Spec
05 May 2015   #3
Dimitrisch

windows 7 professional 64 bit
 
 

yes i have tried all these steps but none was any any help. Here is my CBS file; Attachment 358282
My System SpecsSystem Spec
.

05 May 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the error-list from the CheckSUR log...
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-b..os-loader.resources_31bf3856ad364e35_6.1.7601.22923_en-us_d53c7af413ca142e.manifest
 winsxs\manifests\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_6.1.7601.22923_en-us_7b20b9a25fef8811.manifest
 winsxs\manifests\amd64_microsoft-windows-codeintegrity_31bf3856ad364e35_6.1.7601.22923_none_ff1bb22c34862201.manifest
 winsxs\manifests\amd64_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.22923_none_b9ca7b209c6d1e03.manifest
 winsxs\manifests\amd64_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7601.22923_none_c7dc5818bc90dbd4.manifest
 winsxs\manifests\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22923_none_b5efd139e1ed89c1.manifest
 winsxs\manifests\amd64_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.22923_none_3621766a6c6dc5e1.manifest
 winsxs\manifests\amd64_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22923_en-us_c36317d8cf9af6ee.manifest
 winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22923_none_282af7f3d523df84.manifest
 winsxs\manifests\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_6.1.7601.22923_en-us_57d8418f7d20c468.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18606_en-us_e4da955ead310eed.manifest
 servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_222_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_222_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_57_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_57_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_58_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_58_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_59_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_59_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_60_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_60_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_61_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_61_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_62_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_62_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_63_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_63_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_90_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_90_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_91_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_91_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375_SP1~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375_SP1~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
I'll post a fix protocol later.
My System SpecsSystem Spec
05 May 2015   #5
Dimitrisch

windows 7 professional 64 bit
 
 

ok thanks
My System SpecsSystem Spec
05 May 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - dthaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder dthaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
06 May 2015   #7
Dimitrisch

windows 7 professional 64 bit
 
 

there seems to be another problem, i can't access the "temp" file, eventhough i am logged in as an administrator
My System SpecsSystem Spec
06 May 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

What AV are you using?
My System SpecsSystem Spec
06 May 2015   #9
Dimitrisch

windows 7 professional 64 bit
 
 

Avast but i managed to cope the files through safe mode. i am running checkSUR right now so i will post the results later
My System SpecsSystem Spec
06 May 2015   #10
Dimitrisch

windows 7 professional 64 bit
 
 

ok just finished. here are the log files


Attached Files
File Type: log CheckSUR.log (17.1 KB, 1 views)
File Type: log CheckSUR.persist.log (165.5 KB, 0 views)
My System SpecsSystem Spec
Reply

 800B0100 and 80073712 update errors




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How do I correct the Windows update error 800B0100 & 80073712?
**My post includes the error codes from step #3 and this dropbox link for CBS.zip file created in step #4 of the thread posting instructions (CBS.log was 90mb zipped, almost no compression, not sure if I did it wrong).... I've run SURT and also uploaded CBS & checkSUR.log files ...
Windows Updates & Activation
Muliple Windows update errors 9C57, 800B0100, 80073712
Hi, I am trying to update windows and have multiple updates fail with different error codes. My CBS file is too large to upload so here is a link from my dropbox and I included a txt file with which update is getting which error code. https://www.dropbox.com/s/4kjofgbp5dtyf0s/CBS.zip Thanks, ...
Windows Updates & Activation
Update errors 800B0100 and 80073712
I installed a lot of updates yesterday, except DotNet 3.5 SP1 and Windows 7 SP1, because WU gives me the following errors when I try to install such updates: 800B0100 80073712 :confused: I already tryed the Update Readness Tool and nothing. Someone can help ?
Windows Updates & Activation
Windows Update Errors 80073712 and 800B0100
I've seen others on this forum with similar errors and the only fix seems to be to wait for someone to post some sort of Packs.zip file with the files needed to replace the corrupted ones. I'm also having an issue where my "Turn Windows features on or off" list is empty, which after some...
Windows Updates & Activation
Update error codes 800B0100 and 80073712... Tried EVERYTHING, HELP!
Ok so I have been trying to fix these error codes 80073712 and 800B0100 for days and days on end now... I have tried pretty much everything I can think of and everything that I have read on numerous different forums and nothing at all seems to work for me... I have deleted all anti virus...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:53.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App