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Windows 7: Same Update wating to download but cant.

07 May 2015   #1
Plus 2

windows 7 home premium OA
 
 
Same Update wating to download but cant.

Hi There
My Dell Ispsiron win7 works fine but every time I switch off it waits while it Updates or tries to update .I think it happened when I uninstalled Zonealarm I think the was an update ready but it cant find the program to update as its in the bin.Its been 4 months now getting a bit impatient .
How do I find updates in the system ?
Thanks for any help regards John.


My System SpecsSystem Spec
.
07 May 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

ZoneAlarm used to cause many problems - but I thought they'd got them sorted.

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
08 May 2015   #3
Plus 2

windows 7 home premium OA
 
 

Hi Noel
I am at this moment doing as you asked but my PC does get the "Some updates were not installed " box .
My problem is just waiting for the this update to be installed every time I switch off. Sometimes there is 35 updates but this little begger is always there the next time .It might not be Zonealarm although I am pretty sure it is as it happened after I uninstalled Zonealarm .
Thanks I will reply when I have what you asked for . John.
My System SpecsSystem Spec
.

03 Dec 2015   #4
Plus 2

windows 7 home premium OA
 
 

Hi . I posted this a long time ago and cant take much more of this annoying update .
Could someone give a step by step description on how to get at it so I can remove it .
You must agree I am patient . thanks John.
My System SpecsSystem Spec
03 Dec 2015   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If your still trying to remove ZoneAlarm these might help.

Free Antivirus + Firewall Uninstall help.

ZoneAlarm Uninstall Tool Download

From your post #3

Quote:
Thanks I will reply when I have what you asked for . John.
You never replied so Noel had no idea the status of your system.
My System SpecsSystem Spec
04 Dec 2015   #6
Plus 2

windows 7 home premium OA
 
 

Hi Layback bear . Thanks the Zonealarm removal worked in a split second .
Thanks all and bye .
My System SpecsSystem Spec
04 Dec 2015   #7
Plus 2

windows 7 home premium OA
 
 

Sory Noel i just failed with the Surt and never got back to the forum layback bear pointed this out and I feel I must appologise.
One last question .
Should and is it easy to remove the SURT and zonealarm downloads ?
Thanks Guys
My System SpecsSystem Spec
06 Dec 2015   #8
Plus 2

windows 7 home premium OA
 
 

Hi Guys
The annoying phantom download stopped on two shut downs but now its back. I spoke too soon should I try the surt again
John.
My System SpecsSystem Spec
10 Dec 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

SURT is a one-time download - but it is rather large at 300-700MB depending on OS.
If it's re-appeared in your Windows Update list, then Windows obviously thinks there's something wrong that it needs assistance for.

run through the Windows Update Posting instructions, and post the results, and someone will take a look.
My System SpecsSystem Spec
13 Dec 2015   #10
Plus 2

windows 7 home premium OA
 
 

Hi The widows update shows nothing except update to windows 10 .
On log details this is the one failing consistently.

Update for Windows 7 for x64-based Systems (KB2763523)

Installation date: ‎08/‎12/‎2015 00:35

Installation status: Failed

Error details: Code 8024200D

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2763523

Help and Support:
http://support.microsoft.com
Thanks guys
My System SpecsSystem Spec
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 Same Update wating to download but cant.




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