Update Error Code 800B0100 and 80073712

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  1. Posts : 8
    Windows 7 Home Premium 64bit
       #1

    Update Error Code 800B0100 and 80073712


    Hi,
    I can't install 11 updates on my computer because those errors keep coming up.
    I have tried the SURT but nothing changed. Here is my CBS files. Attachment 358769
    Please Help.

    Thank you
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    CheckSUR shows the following problems...
    Code:
    Unavailable repair files:
     winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18656_none_734407e72050545e.manifest
     winsxs\manifests\amd64_baed8f0fe70fcf255e254fc2bf945f37_b03f5f7f11d50a3a_6.1.7601.22733_none_e997efde7d1d0bf5.manifest
     winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18656_none_7d98b23954b11659.manifest
     winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18656_pt-pt_87d16de84c4ac560.manifest
     winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.22863_none_7e1480206dd98336.manifest
     winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18656_pt-pt_e3f0096c04a83696.manifest
     winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.22863_none_73bfd5ce3978c13b.manifest
     winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.22863_pt-pt_884d3bcf6573323d.manifest
     winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.22863_pt-pt_e46bd7531dd0a373.manifest
     servicing\packages\Package_109_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_109_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_109_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_109_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_110_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_110_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_113_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_113_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_114_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_114_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_62_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_62_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_97_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_97_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB3013410_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB3013410_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
    I'll post a fix protocol shortly.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    ...SGC showed the following problems...
    Code:
     Line 4798: 2015-05-10 18:45:06, Info                  CSI    00000349 [SR] Repairing 6 components
     Line 4799: 2015-05-10 18:45:06, Info                  CSI    0000034a [SR] Beginning Verify and Repair transaction
     Line 4802: 2015-05-10 18:45:06, Info                  CSI    0000034c [SR] Cannot repair member file [l:24{12}]"wbemcore.dll" of Microsoft-Windows-WMI-Core-wbemcore-dll, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 4805: 2015-05-10 18:45:06, Info                  CSI    0000034e [SR] Cannot repair member file [l:34{17}]"SearchIndexer.exe" of WindowsSearchEngine, Version = 7.0.7601.17610, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 4808: 2015-05-10 18:45:07, Info                  CSI    00000350 [SR] Cannot repair member file [l:24{12}]"M1033DSK.CSD" of Microsoft-Windows-MulanTTSVoiceENUDsk, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 4811: 2015-05-10 18:45:07, Info                  CSI    00000352 [SR] Cannot repair member file [l:20{10}]"msdaps.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-Oledb-Interface-Remoting-PS, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 4814: 2015-05-10 18:45:07, Info                  CSI    00000354 [SR] Cannot repair member file [l:34{17}]"pkeyconfig.xrm-ms" of Microsoft-Windows-Security-SPP-Component-PkeyConfig, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 4817: 2015-05-10 18:45:07, Info                  CSI    00000356 [SR] Cannot repair member file [l:50{25}]"PresentationFramework.dll" of WPF-PresentationFramework, Version = 6.1.7601.18140, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    We can attack those after fixing the CheckSUR ones.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I've uploaded a file - ntraa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder ntraa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  5. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I've done it, and here are the files.
    CheckSUR.log
    CheckSUR.persist.log
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Good - one down and one to go...
    Code:
    Summary:
    Seconds executed: 407
     Found 18 errors
     Fixed 18 errors
      CSI Manifest Missing Total count: 1
      Fixed: CSI Manifest Missing.  Total count: 1
      CSI Manifest All Zeros Total count: 8
      Fixed: CSI Manifest All Zeros.  Total count: 8
      CBS MUM Corrupt Total count: 9
      Fixed: CBS MUM Corrupt.  Total count: 9
      Fixed: CBS Paired File.  Total count: 9
    CheckSUR is now happy.
    I'll post the protocol for the SFC errors shortly.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    I've uploaded a file - ntrab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\ntrab
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\ntrab
    or
    DIR E:\ntrab



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\ntrab <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  8. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Sorry, the file ntrab is not on the OneDrive.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    It's still uploading over my very slow internet connection
    Try again in a few minutes
      My Computer


  10. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    I've tried to do it, but when i write the command

    XCOPY <drive>:\ntrab <drive>:\windows\winsxs /y /i /s /v /h

    It says that the specified file wasn't found.
      My Computer


 
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