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Windows 7: Update Error Code 800B0100 and 80073712

10 May 2015   #1
NOCtor

Windows 7 Home Premium 64bit
 
 
Update Error Code 800B0100 and 80073712

Hi,
I can't install 11 updates on my computer because those errors keep coming up.
I have tried the SURT but nothing changed. Here is my CBS files. Attachment 358769
Please Help.

Thank you


My System SpecsSystem Spec
.
10 May 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR shows the following problems...
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18656_none_734407e72050545e.manifest
 winsxs\manifests\amd64_baed8f0fe70fcf255e254fc2bf945f37_b03f5f7f11d50a3a_6.1.7601.22733_none_e997efde7d1d0bf5.manifest
 winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18656_none_7d98b23954b11659.manifest
 winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18656_pt-pt_87d16de84c4ac560.manifest
 winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.22863_none_7e1480206dd98336.manifest
 winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18656_pt-pt_e3f0096c04a83696.manifest
 winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.22863_none_73bfd5ce3978c13b.manifest
 winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.22863_pt-pt_884d3bcf6573323d.manifest
 winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.22863_pt-pt_e46bd7531dd0a373.manifest
 servicing\packages\Package_109_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_109_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_109_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_109_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_110_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_110_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_113_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_113_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_114_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_114_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_62_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_62_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_97_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_97_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3013410_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3013410_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB3013410~31bf3856ad364e35~amd64~~6.1.1.2.mum
I'll post a fix protocol shortly.
My System SpecsSystem Spec
10 May 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...SGC showed the following problems...
Code:
 Line 4798: 2015-05-10 18:45:06, Info                  CSI    00000349 [SR] Repairing 6 components
 Line 4799: 2015-05-10 18:45:06, Info                  CSI    0000034a [SR] Beginning Verify and Repair transaction
 Line 4802: 2015-05-10 18:45:06, Info                  CSI    0000034c [SR] Cannot repair member file [l:24{12}]"wbemcore.dll" of Microsoft-Windows-WMI-Core-wbemcore-dll, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4805: 2015-05-10 18:45:06, Info                  CSI    0000034e [SR] Cannot repair member file [l:34{17}]"SearchIndexer.exe" of WindowsSearchEngine, Version = 7.0.7601.17610, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4808: 2015-05-10 18:45:07, Info                  CSI    00000350 [SR] Cannot repair member file [l:24{12}]"M1033DSK.CSD" of Microsoft-Windows-MulanTTSVoiceENUDsk, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4811: 2015-05-10 18:45:07, Info                  CSI    00000352 [SR] Cannot repair member file [l:20{10}]"msdaps.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-Oledb-Interface-Remoting-PS, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4814: 2015-05-10 18:45:07, Info                  CSI    00000354 [SR] Cannot repair member file [l:34{17}]"pkeyconfig.xrm-ms" of Microsoft-Windows-Security-SPP-Component-PkeyConfig, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4817: 2015-05-10 18:45:07, Info                  CSI    00000356 [SR] Cannot repair member file [l:50{25}]"PresentationFramework.dll" of WPF-PresentationFramework, Version = 6.1.7601.18140, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
We can attack those after fixing the CheckSUR ones.
My System SpecsSystem Spec
.

10 May 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - ntraa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder ntraa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
10 May 2015   #5
NOCtor

Windows 7 Home Premium 64bit
 
 

I've done it, and here are the files.
CheckSUR.log
CheckSUR.persist.log


My System SpecsSystem Spec
10 May 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - one down and one to go...
Code:
Summary:
Seconds executed: 407
 Found 18 errors
 Fixed 18 errors
  CSI Manifest Missing Total count: 1
  Fixed: CSI Manifest Missing.  Total count: 1
  CSI Manifest All Zeros Total count: 8
  Fixed: CSI Manifest All Zeros.  Total count: 8
  CBS MUM Corrupt Total count: 9
  Fixed: CBS MUM Corrupt.  Total count: 9
  Fixed: CBS Paired File.  Total count: 9
CheckSUR is now happy.
I'll post the protocol for the SFC errors shortly.
My System SpecsSystem Spec
10 May 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - ntrab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\ntrab
hit the enter key - if you get a 'Not Found' error try
DIR D:\ntrab
or
DIR E:\ntrab



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\ntrab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
10 May 2015   #8
NOCtor

Windows 7 Home Premium 64bit
 
 

Sorry, the file ntrab is not on the OneDrive.
My System SpecsSystem Spec
10 May 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It's still uploading over my very slow internet connection
Try again in a few minutes
My System SpecsSystem Spec
10 May 2015   #10
NOCtor

Windows 7 Home Premium 64bit
 
 

I've tried to do it, but when i write the command

XCOPY <drive>:\ntrab <drive>:\windows\winsxs /y /i /s /v /h

It says that the specified file wasn't found.
My System SpecsSystem Spec
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