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Windows 7: Update Errors and Unavailable repair files

21 May 2015   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks normal enough - although it's unusual for there to be more than one file in the folder.

More research needed!
back when I can.


My System SpecsSystem Spec
.
26 May 2015   #22
elkevo20

Windows 7 Professional 64 bit
 
 

Bump
My System SpecsSystem Spec
26 May 2015   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I have to admit to confusion here - but there are rumours that the revised version of the update is no better than the original...
Please go through the full Windows Update Posting Instructions and post the requested data - I'll try going through it with a fine tooth-comb for clues!
My System SpecsSystem Spec
.

01 Jun 2015   #24
elkevo20

Windows 7 Professional 64 bit
 
 

My System SpecsSystem Spec
02 Jun 2015   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That file appears to be dated the 14th of May?
Please post a newer one.
My System SpecsSystem Spec
02 Jun 2015   #26
elkevo20

Windows 7 Professional 64 bit
 
 

Whoops
My System SpecsSystem Spec
02 Jun 2015   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There are a huge number of POQs in the scan - and the data uploaded appears to be incomplete.
Usually, the presence of this number of POQs is the result of installing a large number of Language packs, in Ultimate edition.

This does make me wonder about your licensing.
You state in your System Specs, that the installed edition is Pro - which is not eligible to install full Language packs.


we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x
- in your own thread, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx
My System SpecsSystem Spec
02 Jun 2015   #28
elkevo20

Windows 7 Professional 64 bit
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-C72QQ-G9JJW-P37R4
Windows Product Key Hash: rg+orNIn3UK5Kq3V3MNVMBh29EU=
Windows Product ID: 00371-700-9259901-06041
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3D0A5BFC-858E-4817-903D-3FB02797CC76}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3D0A5BFC-858E-4817-903D-3FB02797CC76}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P37R4</PKey><PID>00371-700-9259901-06041</PID><PIDType>5</PIDType><SID>S-1-5-21-346095654-2423660278-3793460126</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20110622000000.000000+000</Date></BIOS><HWID>8FF03907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00212-700-925990-00-1033-7601.0000-0722013
Installation ID: 011816109036314280208656759326157934021523735405187900
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: P37R4
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 6/2/2015 6:59:32 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:29:2015 09:12
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIAAgABAAEAAAAEAAAAAgABAAEAln0mUXcWp7186fA9XB5WmJgMruClCi1fiBDOiy5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMICPU PROC
AAFT ALASKA OEMAAFT


Also no sticker I built this computer myself.
My System SpecsSystem Spec
02 Jun 2015   #29
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Where and how did you get your copy of Widows 7?

I'm no expert but I think I see a problem.

Quote:
700-9259901-06041
My System SpecsSystem Spec
02 Jun 2015   #30
elkevo20

Windows 7 Professional 64 bit
 
 

School using dreamspark
My System SpecsSystem Spec
Reply

 Update Errors and Unavailable repair files




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