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Windows 7: IE11 broken after update kb3049563

15 May 2015   #1
venusprincess

windows 7 home premium
 
 
IE11 broken after update kb3049563

This week i experienced some issues with internet explorer 11.

The issues i'm experiencing are:
-I can't download on any site, i press the download key and nothing happens. For example on mediafire and box.com.

-I can't stay logged in in any site. I open the site, i log in, i open that sites page on a different tab and it's already logged out. For example on facebook.com and sevenforums.com.

I think the cause of this issues is the update kb3049563, that i installed through "windows update".

I already unistalled kb3049563 and restarted the computer, but when i go check it, the update is still in the "update history".

Details on the update:

Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3049563)
Installation date: 13-05-2015 11:00
Installation status: Successful
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
MS15-043: Cumulative security update for Internet Explorer: May 12, 2015
Help and Support:
Microsoft Support


Any advices on what should i do?
Thank you in advance.


My System SpecsSystem Spec
.
15 May 2015   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Go back with System Restore. When you are offered the updates, hide the one that presents the problem.
You are the second member to have a problem with those updates. For some reason I was spared.
My System SpecsSystem Spec
15 May 2015   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Do you use any Malwarebytes products ?
May 12th 2015 Windows Updates Security Bulletin Details
My System SpecsSystem Spec
.

15 May 2015   #4
venusprincess

windows 7 home premium
 
 

Thank you so much for your reply.

I just tried to restore the system and it was unsuccessful.

I chose the restore created before the updates, has seen in the pic:



And i got this error message:




I that message i clicked "run system restore" and i got this one:



I check my computer for viruses evry week with "malwarebytes anti-malware" and "kaspersky internet security 2015".
I also run "advanced system care 8".
My System SpecsSystem Spec
15 May 2015   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

advanced system care 8 is a IOBit product and has a long history of corrupting windows.
My System SpecsSystem Spec
15 May 2015   #6
venusprincess

windows 7 home premium
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi and welcome to SevenForums,
Do you use any Malwarebytes products ?
May 12th 2015 Windows Updates Security Bulletin Details

Thank you.

I read that thread but i don't use Malwarebytes real-time protection. I only use it to scan the computer.

I didn't know Advanced System care currupted windows. What program should i use to keep my computer clean the same way Advanced system care does?
My System SpecsSystem Spec
15 May 2015   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Actually it was another product that malwarebytes offers MBAE free I believe that caused some difficulty for DavidE,

I would buy a lifetime license for Mbam while they last this is about all you need along with your antivirus,
Amazon.com: Malwarebytes Anti-Malware Pro Lifetime 2013 - 1 PC

You might need to do a repair install to fix the mess IOBit has probably caused
Repair Install

If sfc does not find and fix the issue
If it does find issues run sfc two more times,
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
16 May 2015   #8
venusprincess

windows 7 home premium
 
 

I can't buy mbam license license (too expensive).
I shall try the repair install.
Thank you for your time.
My System SpecsSystem Spec
16 May 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There is NO NEED to purchase anything - MBAM is free so long as you don't want it to run in the background.
Please read what is written!
My System SpecsSystem Spec
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 IE11 broken after update kb3049563




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