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Windows 7: Windows 7 won't activate

15 May 2015   #1
tekxan

Windows 7 Professional 64 bit
 
 
Windows 7 won't activate

Each time I try to activate windows I get a don't have permissions error for slui.exe. Checked up in permissions and all seems fine. MGA diagnostic report below for those who specialize in this area of error detection. Your help will be greatly received.
regards

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-MJ2FT
Windows Product Key Hash: REE0YuiNLfCGbkgk2w+0vHkPEF8=
Windows Product ID: 55041-002-4354955-86465
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {A99152F4-F239-41E1-AA8E-7C0E15AB7AFD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Waterfox\waterfox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A99152F4-F239-41E1-AA8E-7C0E15AB7AFD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-002-4354955-86465</PID><PIDType>6</PIDType><SID>S-1-5-21-1149891195-3413686818-3140007496</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.70</Version><SMBIOSVersion major="2" minor="5"/><Date>20120508000000.000000+000</Date></BIOS><HWID>111D3B07018400F8</HWID><UserLCID>1C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-002-435495-03-7177-7601.0000-1352015
Installation ID: 019351883823281684289914495236724300671150217646647792
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: MJ2FT
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 2015/05/15 03:10:26 PM
 
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 5:15:2015 12:29
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
 
 
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAIAAAABAAAAAQABAAEAona4URKJgOTghlDxTv7aAbw3sL8UYOCkVrg=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC 
FACP TOSCPL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
OSFR TOSHIB A+2nd ID
SLIC TOSCPL TOSCPL00
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT



My System SpecsSystem Spec
.
15 May 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
15 May 2015   #3
tekxan

Windows 7 Professional 64 bit
 
 

Thanks Noel. Here are the results after running cmd

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\tek>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-
4AD6-8658-327C2C86C5AA} /S

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0
(Default) REG_SZ SPPUI 1.0 Type Library

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0\win32
(Default) REG_EXPAND_SZ %SystemRoot%\System32\slui.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\FLAGS
(Default) REG_SZ 0


C:\Users\tek>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-32
7C2C86C5AA} /S

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0
(Default) REG_SZ SPPUI 1.0 Type Library

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\0

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\0\win32
(Default) REG_EXPAND_SZ %SystemRoot%\System32\slui.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\FLAGS
(Default) REG_SZ 0


C:\Users\tek>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-
4AD6-8658-327C2C86C5AA} /S

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0
(Default) REG_SZ SPPUI 1.0 Type Library

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0\win32
(Default) REG_EXPAND_SZ %SystemRoot%\System32\slui.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\FLAGS
(Default) REG_SZ 0
My System SpecsSystem Spec
.

15 May 2015   #4
tekxan

Windows 7 Professional 64 bit
 
 

I decided to go a different route and used slmgr /ipk. Windows now shows as genuine but after a reboot I get the dreaded 0x8004fe22 error asking me to validate online claiming I'm running a non genuine copy of Windows which I'm not. Despite this error Windows is still showing up as genuine in properties of computer.
The original issue of slui not functioning due to alleged permission issues remains

regards
My System SpecsSystem Spec
16 May 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post a new MGADiag report - the earlier responses to the CMD commands were a little unexpected.
My System SpecsSystem Spec
16 May 2015   #6
tekxan

Windows 7 Professional 64 bit
 
 

Well oddly I managed to get Windows registered and all seems fine for now after another reboot I'm not being bothered by the 0x8004fe22 error at present so I'll monitor it for now. Slui issue is not fixed though so a fault with the validation process for some reason or another still persists which would be nice to fix.
Anyway here is the MGA diagnostic as requested.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-I removed this bit for security reasons
Windows Product Key Hash: orlUnsZl17speo7TVvOplokw+Zs=
Windows Product ID: 00371-222-7597151-86040
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {A99152F4-F239-41E1-AA8E-7C0E15AB7AFD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Waterfox\waterfox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A99152F4-F239-41E1-AA8E-7C0E15AB7AFD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YBY4K</PKey><PID>00371-222-7597151-86040</PID><PIDType>5</PIDType><SID>S-1-5-21-1149891195-3413686818-3140007496</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.70</Version><SMBIOSVersion major="2" minor="5"/><Date>20120508000000.000000+000</Date></BIOS><HWID>111D3B07018400F8</HWID><UserLCID>1C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-222-759715-00-7177-7601.0000-1352015
Installation ID: 000584752053843684933486689131943626488081443895838275
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: YBY4K
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 2015/05/16 09:34:07 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:15:2015 22:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070422
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAIAAAABAAAAAQABAAEAona4URKJgOTghlDxTv7aAbw3sL8UYOCkVrg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP TOSCPL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
OSFR TOSHIB A+2nd ID
SLIC TOSCPL TOSCPL00
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
My System SpecsSystem Spec
16 May 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installed Key is now an MSDN Key - rather than the earlier MAK Key.
This would explain why something has changed

From where did you get this Key? It's valid ONLY for the holder of the subscription with which it came - and cannot be sold separately, legally.
My System SpecsSystem Spec
16 May 2015   #8
tekxan

Windows 7 Professional 64 bit
 
 

I purchased this key the other day from windows7productkey dot com but even so in hindsight it still doesn't explain the slui permissions issue.
My System SpecsSystem Spec
16 May 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

it explains it completely - the Key is counterfeit, and stolen.
My System SpecsSystem Spec
17 May 2015   #10
tekxan

Windows 7 Professional 64 bit
 
 

Well that just isn't cricket hey! I'll get back on to the site and try to get a refund, failing which I'll sort it out with Paypal. Can't believe I fell for this one and I feel pretty daft.
So with this new info in mind, are you saying that companies/individuals cannot buy a batch of keys and legally sell them on?
To do the right thing I guess I should alert Microsoft accordingly. Not sure how something can be counterfeit and stolen. What would be the point of stealing something that is fake in the first place?
My System SpecsSystem Spec
Reply

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