your account has been disabled. please see your system administrator

After I did a system restore ( Dell) I was prompted to fill in a password. I tried zeverall old one I could remember. Now I cannot use the administrator one a.y more. Only tbe user one. Don't know what to do now. Would like to call Dell support,but inpossible to get a working tel nr here in Austria. I am stuck. It must be tbe very first activating password there after, that I probably used end 2010 when I bought my dell inspiron in UK. Does anybody know what I should do ?Thanks already, Thelma. This is typed on my very small mobile phone. Sorry for any mistakes.

I will leave it alone till tomorrow. It's snowing here, .... hope your'e in the pub. Cheerse.thelma

I am in Austria, tirol, avillage called Alpbach on 1200 hight and we have a very cold couple of days.

I managed to get round the administrator password issue ( though I still would very much like to find it - the password I mean - by logging on on F8 and than in safe mode, creating an administrator thelma account with a new password.
Logged on after that normally and it worked with that user account.
So, Thank God, I am back on line and found my old friends Google.uk.com and Gmail back but lookes like I have lost all the rest ! A total wipe out.
I don't understand why, because before this Dell system restore, I was asked to safe all my files and I did.
I now wonder where they are ............ somewhere, ..... someday........maiby .......

Hello,

although I have been able to get the laptop running again, there is still an issue with this administrator password that I cannot find.

Every time Windows starts, I get a message from Windows Explorer.

"Failed to connect to Windows services. Windows could not connect to the Windows Group Policy Client service. This problem prevents standard users from logging into the system. As an administrative user you can review the System Event log for details about why the service didn't respond.'

Also I find that my keyboard is funny. The @ is now above the 2 ???????? Why is this happening ?????????

Thanks for any help,
Thelma

Thanks so much Noel DP, at least that is one problem out of the way ! How can it happen that things change all on there own ?

Hello Noel PD,

hope you're not in the Pub ( it's only 8 o'clock in Wales, would be a sign of severe alcoholism),
what the hec is a corrupted user -and if so - which doctor do I have to visit to cure this ?

Can I ever find back the password of the administrator and log on normal ?

Happy Easter, or that ever this weekend is called in Wales,

Thelma