Windows 7 Update Error Code 8000FFFF

Page 1 of 4 123 ... LastLast

  1. Benjamin O
    Posts : 19
    Windows 7 Home Premium SP1 64-bit
       New #1

    Windows 7 Update Error Code 8000FFFF


    Hello there. I'm running Windows 7 Home Premium SP1 64bit.
    I've been having issues trying to update windows recently, so I've come requesting assistance.

    The Error:
    Code 8000FFFF

    I've run SURT and SFC Scan, and the SFC scan detected corruption that it could not fix.

    Windows 7 Update Error Code 8000FFFF-updateerror.png

    CBS.zip
    https://www.dropbox.com/s/bieyidgcq9vgdga/CBS.zip?dl=0
    [MediaFire download isn't working properly at the moment, so I have dropbox up]

    My internet is slower than most so I only included the log files in the download, if there was something else specific or you need to look at all the files (152Mb zip) I can upload those.
    EDIT: uploaded the full CBS.zip
    Last edited by Benjamin O; 30 May 2015 at 19:14.
      My Computer
    Quote Quote

  3. marsmimar
    Posts : 10,994
    Win 7 Pro 64-bit
       New #2

    Hello Benjamin and welcome to Seven Forums.

    My usual disclaimer: I'm not an expert at anything. :)
    However, I recently began having problems with updates very similar to yours. I poked around and found out that a Windows Update from May 7 (KB3022345) was causing issues for a lot of people. See this previous Forum thread:

    Windows 7 update (KB3022345) causing corrupt files

    I uninstalled and hid the offending update and ran the Microsoft Fixit tool. It solved my problems.

    https://support.microsoft.com/en-us/kb/971058

    Another possibility that might help is if you have a System Restore Point from before the issues began. You could try restoring your computer to that earlier time.

    System Restore

    Hopefully others will jump in with additional suggestions.
      My Computer
    Quote Quote

  4. Benjamin O
    Posts : 19
    Windows 7 Home Premium SP1 64-bit
    Thread Starter
       New #3

    I currently do not have that particular windows update installed, and I have hidden it. I've also run the Fixit tool and the problem still persists.

    Unfortunately, I do not have any restore points to speak of. Might there be something else I could try? I'd like to avoid a full repair install and/or clean install if possible.
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    a 150MB+ CBS folder is going to take me a while to download over my dongle - I'll post back later once I've managed to get it!

    Unfortunately the FFFF error is a specific one - that means that Windows really has no clue about what caused the problem

    If you've not already included it, please upload the C:\Windows\windowsupdate.log file
      My Computer
    Quote Quote

  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    Here's the CheckSUR summary (in part)
    Code:
    Summary:
Seconds executed: 2195
 Found 89 errors
  CSI Manifest Missing Total count: 24
  CBS MUM Missing Total count: 65
Unavailable repair files:
 winsxs\manifests\amd64_4c299f82247ab74adf4ebba8dbe0176b_31bf3856ad364e35_6.1.7601.23040_none_e0a5da7f24597591.manifest
 winsxs\manifests\amd64_36fd557704f3e2760250ebc94b9b54cb_31bf3856ad364e35_6.1.7601.18839_none_c3d8fd9bdd1f76e6.manifest
 winsxs\manifests\amd64_8fbd8aaca8533caf2d3bc5e5f99edd42_31bf3856ad364e35_6.1.7601.23040_none_95e9ed21753aecd8.manifest
 winsxs\manifests\amd64_4c206e8a10459f0fa97ccf7a242861b6_b77a5c561934e089_6.1.7601.22740_none_f4e1b759e0282f05.manifest
 winsxs\manifests\x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.23040_none_638fd7a7765109fc.manifest
 winsxs\manifests\amd64_4c1dd62fb224d029f779f59bdb7179fd_b03f5f7f11d50a3a_6.1.7601.22617_none_5677835ed7c69e8a.manifest
 winsxs\manifests\x86_microsoft-windows-tracedatahelper_31bf3856ad364e35_6.1.7601.23040_none_fecf2d3949aa3367.manifest
 winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.18738_none_5fd40dd14fead8db.manifest
 winsxs\manifests\amd64_4c253a075255396cf4b4e71b7514bba5_b03f5f7f11d50a3a_6.1.7601.18410_none_34ae4af8ee7d0555.manifest
 winsxs\manifests\amd64_7bfc0ce0d3d09029f65a1f3315df4d79_31bf3856ad364e35_6.1.7601.23040_none_4cbd20c89b382fb3.manifest
 winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.18714_none_5fe5ac814fde3b9d.manifest
 winsxs\manifests\amd64_526c83ee01c94ef35b4aa888ebbb9eaa_31bf3856ad364e35_6.1.7601.18839_none_4a2e23d1209b221b.manifest
 winsxs\manifests\amd64_edad7b3d0f76430ba8c403c066112bbc_31bf3856ad364e35_6.1.7601.23040_none_f3b42e00704a7bcc.manifest
 winsxs\manifests\x86_microsoft-windows-tracedatahelper_31bf3856ad364e35_6.1.7601.18839_none_fe598ad2307c2879.manifest
 winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.18839_none_5fd510014fe9ef59.manifest
 winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.18741_none_5fc23bdf4ff9436b.manifest
 winsxs\manifests\amd64_4c181ff20038bcd87d377c4fb4d4d626_31bf3856ad364e35_6.1.7601.22750_none_f4f4423c10bef1a2.manifest
 winsxs\manifests\x86_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.18839_none_c5aeebdeffdde587.manifest
 winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.18606_none_5ff27b1b4fd45533.manifest
 winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.18779_none_5fa9ce6b500a61f6.manifest
 winsxs\manifests\amd64_4c3559a12530bd75d085acd2e24958b9_31bf3856ad364e35_6.1.7601.22736_none_7e5b581a4a7f9e40.manifest
 winsxs\manifests\amd64_0a85f08bcff84692303182a348341c5a_31bf3856ad364e35_6.1.7601.18839_none_1360fc47fd44fd4d.manifest
 winsxs\manifests\x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.18839_none_631a35405d22ff0e.manifest
 winsxs\manifests\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18839_none_c93934bdd6bb5572.manifest
 servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_112_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_112_for_KB3004394~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_112_for_KB3011780~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_112_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_112_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_115_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_117_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_119_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_134_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_135_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_135_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_136_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_137_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_138_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_139_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_139_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_13_for_KB2990214~31bf3856ad364e35~amd64~~6.1.1.38.mum
 servicing\packages\Package_140_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_140_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_142_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_143_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_144_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_145_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_146_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_146_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_146_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_147_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_148_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_148_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_149_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_149_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_14_for_KB2894844~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_14_for_KB2990214~31bf3856ad364e35~amd64~~6.1.1.38.mum
 servicing\packages\Package_14_for_KB3037574~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_150_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_150_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_151_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_152_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_156_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_250_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_77_for_KB3011780~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_77_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_77_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_77_for_KB3023607~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_77_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_77_for_KB3046049~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_84_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_85_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_86_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_86_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_86_for_KB3004394~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_86_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_86_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_86_for_KB3035131~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_87_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_88_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_89_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.mum
    I'll post a fix protocol later.
      My Computer
    Quote Quote

  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    I've uploaded a file - bnoaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder bnoaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
    Quote Quote

  10. Benjamin O
    Posts : 19
    Windows 7 Home Premium SP1 64-bit
    Thread Starter
       New #7

    Alright, extracted the files and ran it again, here are the new logs;

    https://www.dropbox.com/s/t46o2aaoiw....logs.zip?dl=0
      My Computer
    Quote Quote

  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    Much better - I didn't have all the right versions, though, apparently...
    Code:
    Summary:
Seconds executed: 1638
 Found 91 errors
 Fixed 88 errors
  CSI Manifest Missing Total count: 24
  Fixed: CSI Manifest Missing.  Total count: 24
  CSI Payload File Missing Total count: 1
  Fixed: CSI Payload File Missing.  Total count: 1
  CBS MUM Missing Total count: 65
  Fixed: CBS MUM Missing.  Total count: 62
  Fixed: CBS Paired File.  Total count: 62
  CSI Store Directory Missing Total count: 1
  Fixed: CSI Store Directory Missing.  Total count: 1
Unavailable repair files:
 servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_77_for_KB3023607~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_77_for_KB3046049~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_77_for_KB3023607~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_77_for_KB3046049~31bf3856ad364e35~amd64~~6.1.1.0.cat
    I'll have to go on a hunt for those!

    Back when I've found them.
      My Computer
    Quote Quote

  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #9

    ..wasn't as hard as I thought!


    I've uploaded a file - bnoab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder bnoab in the same place.
    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

    Then run the SFC /SCANNOW again, and post the new CBS.log file (only!) - zipped please.
      My Computer
    Quote Quote

  13. Benjamin O
    Posts : 19
    Windows 7 Home Premium SP1 64-bit
    Thread Starter
       New #10

    The new CheckSUR logs;

    https://www.dropbox.com/s/i3deqhzkui...logs2.zip?dl=0

    Running the sfc /scannow
      My Computer
    Quote Quote

 
Page 1 of 4 123 ... LastLast

  Related Discussions
Window Update Error - Code 8000FFFF
in Windows Updates & Activation

Howdy SevenForums Folk, I'm encountering some update issues as well as receiving a message that my Windows install is not valid. Looking at my update history, it appears as though updates have been failing since September 9th. I'm hoping the MGADiag report below will provide some useful info for...
Error Code 8000FFFF and Windows 7 Update
in Windows Updates & Activation

Days and Days of trying to repair this. This: Windows will not update. Periodic messages that my Windows is not genuine. One entire day of failed installation of clean install with Windows 7 USB stick provided by Dell. A few hours with a very sweet techie, who did the most basic stuff. I have run I...
windows update error code 8000FFFF
in Windows Updates & Activation

hi there, spent days trying to download latest windows updates . every time i keep getting the failed to download message and with it error code 8000FFFF. tried using the microsoft fixit , but doesnt fix it ! tried pausing kaspersky but no success... tried installing each of the updates one at a...
Windows Update failed - code error 8000ffff
in Windows Updates & Activation

hello about a month I have a problem with the updates of windows 7 professional 32 bit. When I turn on the PC, Windows tries to install an update, it hangs at 35% and the pc restarts 3 times before using it. after, if I click on search updates, I have error code 8000ffff. I tried microsoft fixit...
Hi all, Instructed to create a new thread for this error. I am running w7 x64 ultimate. As per the instructions https://www.sevenforums.com/windows-updates-activation/264840-windows-update-posting-instructions.html here are my results 1) SURT still running
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 05:08.
Find Us