New
#11
What Anti-Virus is installed?
If KB3004394 is installed, uninstall it, and reboot twice.
Do a Check for Updates, and install the new version of KB3004394, and any other updates.
windows update error code 800706F7 54 important updates failed
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New #12
I have Avast antivirus installed and i do not have that update installed it is not present on the list of installed updates. I had already previously looked for this as it is what i found when googling...
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New #13
OK - please upload your C:\Window\System32\drivers\etc\HOSTS file.
Also,
Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
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New #14
Here you go, thanks so much for your help
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New #15
You never mentioned that you'd been getting non-genuine notifications for more than a month! - what cleared the problem for you?
You appear to have Daemon Tools installed (or Alcohol 120%) - the sptd driver they use is known to cause major problems. I would uninstall whichever it is, and then run the sptd cleanup from here... DuplexSecure - FAQ and see if that helps at all.
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New #16
I don't know why they keep coming up but they have stopped recently, I actually contacted Microsoft support about it but they have said my version is genuine and it must be a bug....
And I could not find either of the programs installed, could they be under a different name?
I have however run that link you sent me and will let you know the results later when I am back at my computer.
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New #17
There are a number of possible causes of the non-genuine error that you got - if it started in December, then most likely cause was the KB3004394 update, which caused a large number of problems.
Otherwise, the problems are mostly due to bad HD drivers.
Once you've had a bit of a play with the system, post back with another set of event logs, and I'll take another look.
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New #18
Like I said that update was not present on my system and okay I will get back later with more logs
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New #19
Right so just checked my PC and it is still failing to update, when I shut down the PC it says it is installing updates 1 of 6 but it has done this for the past few times I have restarted as if the updates are failing to install
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New #20
And here are the latest logs you asked for
Thanks
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