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Windows 7: Unable to update Windows 7 Service Pack 1 (Error code 800B0100)

05 Jun 2015   #11
madbean

Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
 
 

here are the results from new MGADiag report
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {9BBFE902-935C-4645-A782-42981551BCE7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.150318-1623
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9BBFE902-935C-4645-A782-42981551BCE7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1648355134-2886599386-2185158607</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire M5800/M3800</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A2</Version><SMBIOSVersion major="2" minor="6"/><Date>20090811000000.000000+000</Date></BIOS><HWID>72BA3607018400F8</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-2882009
Installation ID: 014375480236712843490916456743637294214231672366988593
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 5/6/2015 7:49:03 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:4:2015 13:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAIAAQABAAAAAgABAAEAJJTYkSB1VjhcZLBlkPk2/LA7YH9Gyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			081109		APIC1739
  FACP			081109		FACP1739
  HPET			081109		OEMHPET 
  MCFG			081109		OEMMCFG 
  SLIC			ACRSYS		ACRPRDCT
  OEMB			081109		OEMB1739
  GSCI			081109		GMCHSCI 
  AWMI			081109		OEMB1739



My System SpecsSystem Spec
.
05 Jun 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks OK as well.

Try installing the Service Pack now - use Windows Update for this and make a note of any error messages you get.
If it fails, post a new C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
05 Jun 2015   #13
madbean

Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
 
 

I guess everything is alright now.
Unable to update Windows 7 Service Pack 1 (Error code 800B0100)-capture.png
Thank you so much for your time and help!


My System SpecsSystem Spec
.

05 Jun 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's wait until after the reboot before we start celebrating!
My System SpecsSystem Spec
05 Jun 2015   #15
madbean

Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
 
 

Unable to update Windows 7 Service Pack 1 (Error code 800B0100)-2capture.png
Unable to update Windows 7 Service Pack 1 (Error code 800B0100)-3capture.png


My System SpecsSystem Spec
06 Jun 2015   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yay!
My System SpecsSystem Spec
Reply

 Unable to update Windows 7 Service Pack 1 (Error code 800B0100)




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