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Windows 7: "This computer are running illegal Windows ..."

02 Jun 2015   #1
FredCouto

Windows 7 Ultimate x64
 
 
"This computer are running illegal Windows ..."

In my laptop I have a Windows 7 Ultimate since 2010 received thru the paid MS Partner Program . Now I got messages like "This computer are running illegal Windows ..." . What now? Windows 10 RELEASE?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-W3TT9-79XHT-W3FXW
Windows Product Key Hash: bFK6w5WIlmyopINPmRwAdQDb4DI=
Windows Product ID: 00426-948-0343594-85838
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {126F1F17-AC94-4357-9FCA-630B292F9560}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{126F1F17-AC94-4357-9FCA-630B292F9560}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W3FXW</PKey><PID>00426-948-0343594-85838</PID><PIDType>5</PIDType><SID>S-1-5-21-2914525494-487342981-1571150563</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 5741 </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>V1.03</Version><SMBIOSVersion major="2" minor="6"/><Date>20100303000000.000000+000</Date></BIOS><HWID>A6570300018400FC</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Versão do serviço de licença do software: 6.1.7601.17514

Nome: Windows(R) 7, Ultimate edition
Descrição: Windows Operating System - Windows(R) 7, RETAIL channel
Identificação da Ativação: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Identificação da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
PID estendido: 00426-00170-948-034359-00-1046-7601.0000-1512015
Identificação da Instalação: 020730311550999836356961941063109346113091811165088095
URL do Certificado do Processador: SpcService Web Service
URL do Certificado da Máquina: RacService Web Service
URL da Licença de Uso: UseLicenseService Web Service
URL do Certificado da Chave do Produto (Product Key): PkcService Web Service
Chave do Produto (Product Key) Parcial: W3FXW
Status da Licença: Licenciado
Contagem de rearmação restante do Windows: 4
Hora confiável: 2015/06/02 17:32:52

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 5:31:2015 09:34
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: LgAAAAAAAgABAAEAAAACAAAAAgABAAEA6GF6upowmlG69+zUyiYE1paXkntcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
NSLI ACRSYS ACRPRDCT
ASPT ACRSYS ACRPRDCT
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm


My System SpecsSystem Spec
.
02 Jun 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

If KB3004394 is installed, uninstall it, and reboot twice.
Do a Check for Updates, and install the new version of KB3004394, and any other updates.
reboot again, and run a new MGADiag report, and post it.
My System SpecsSystem Spec
04 Jun 2015   #3
FredCouto

Windows 7 Ultimate x64
 
 
new diag

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-W3TT9-79XHT-W3FXW
Windows Product Key Hash: bFK6w5WIlmyopINPmRwAdQDb4DI=
Windows Product ID: 00426-948-0343594-85838
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {126F1F17-AC94-4357-9FCA-630B292F9560}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{126F1F17-AC94-4357-9FCA-630B292F9560}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W3FXW</PKey><PID>00426-948-0343594-85838</PID><PIDType>5</PIDType><SID>S-1-5-21-2914525494-487342981-1571150563</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 5741 </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>V1.03</Version><SMBIOSVersion major="2" minor="6"/><Date>20100303000000.000000+000</Date></BIOS><HWID>A6570300018400FC</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Versão do serviço de licença do software: 6.1.7601.17514

Nome: Windows(R) 7, Ultimate edition
Descrição: Windows Operating System - Windows(R) 7, RETAIL channel
Identificação da Ativação: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Identificação da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
PID estendido: 00426-00170-948-034359-00-1046-7601.0000-1532015
Identificação da Instalação: 020730311550999836356961941063109346113091811165088095
URL do Certificado do Processador: SpcService Web Service
URL do Certificado da Máquina: RacService Web Service
URL da Licença de Uso: UseLicenseService Web Service
URL do Certificado da Chave do Produto (Product Key): PkcService Web Service
Chave do Produto (Product Key) Parcial: W3FXW
Status da Licença: Licenciado
Contagem de rearmação restante do Windows: 4
Hora confiável: 2015/06/04 09:55:59

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:31:2015 09:34
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAAAAgABAAEAAAACAAAAAgABAAEA6GF6upowmlG69+zUyiYE1paXkntcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
NSLI ACRSYS ACRPRDCT
ASPT ACRSYS ACRPRDCT
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm
My System SpecsSystem Spec
.

04 Jun 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks fine now.
You should no longer be getting notifications.
My System SpecsSystem Spec
04 Jun 2015   #5
FredCouto

Windows 7 Ultimate x64
 
 

That is the problem, I still getting such screens " ... illegal windows copy ..."!

I did the activation process several times, thru different ways, always with a success result. I am able to run the windows update. The system option in the Control Panel shows my windows number and an activated status, but the screen returns.

I was wondering if it is some trick from Microsoft to prevent the future Windows 10 free download.
My System SpecsSystem Spec
04 Jun 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No - it's likely the result of a race condition.
This can be the result of a number of programs attempting to access the same resources at the same time. Commonly, it's a problem with certain Anti-Virus programs and other security software (including the built in Software Protection Platform). Sometimes it can be malware-related.

What Anti-Virus is currently installed?
What other security software is installed?
What other AVs have ever been installed on this system?


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM Premium' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Quarantine everything it finds
My System SpecsSystem Spec
05 Jun 2015   #7
FredCouto

Windows 7 Ultimate x64
 
 
Problem solved!

Malwarebytes Anti-malware (free version) cleaned the malware that caused the wrong message. Thank you.
My System SpecsSystem Spec
06 Jun 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!

Good luck.
My System SpecsSystem Spec
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 "This computer are running illegal Windows ..."




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