Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows update - KB3046482 always failing on Win 8 machine

03 Jun 2015   #1
Choco2

Windows 7
 
 
Windows update - KB3046482 always failing on Win 8 machine

Hey guys


I'm having an issue with running the update for the 1-2 months - KB3046482. It tries installing but I get errors such as 80246007. Tried logging on the machine as a different user with no luck.


https://www.dropbox.com/s/1lpnt8e487z6rp8/CBS.zip?dl=0

I've tried clearing out the windows updates on the machine (C:\Windows\SoftwareDistribution\Download) and redownloading the update without success.

It means everytime I try to shut down it tries to install this update and fail repeatedly.

Is there anyway I can mark it so it never installs this update? I've tried marking it not to install on the WSUS but with no luck.

Better yet does anyone know the fix? I'm pulling my hair out.


Thanks in advance


My System SpecsSystem Spec
.
03 Jun 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Since this is a Windows 8 problem, you should repost in the more appropriate eightforums.com forums for assistance - metods of repair for win8 are different to those for win7.
My System SpecsSystem Spec
03 Jun 2015   #3
Choco2

Windows 7
 
 

Hi there


Actually it's a Windows 7 PC, don't know why I typed Windows 8. Too much Win 8 deployments today I say lol.
My System SpecsSystem Spec
.

03 Jun 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ah - so it is

Here's the CheckSUR summary.
Code:
Summary:
Seconds executed: 1841
 Found 10 errors
  CSI Manifest All Zeros Total count: 4
  CBS MUM Corrupt Total count: 3
  CBS Catalog Corrupt Total count: 3
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.18782_none_e6468305adb05155.manifest
 winsxs\manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.18782_none_f09b2d57e2111350.manifest
 winsxs\manifests\amd64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.22986_none_e6d422dec6ca53a2.manifest
 winsxs\manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.22986_none_f128cd30fb2b159d.manifest
 servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3046482_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3046482_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum
I'll post a fix protocol later for those.
I didn't find any recent signs of an SFC scan - but that can wait, as it may change after we fix these errors anyhow.
My System SpecsSystem Spec
03 Jun 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - cc2aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cc2aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
05 Jun 2015   #6
Choco2

Windows 7
 
 

Appreciate your help on this

The cbs files are here:


https://www.dropbox.com/s/lkrmih279slfctu/CheckSUR.zip?dl=0
My System SpecsSystem Spec
05 Jun 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - CheckSUR is happy now...
Code:
Summary:
Seconds executed: 2342
 Found 15 errors
 Fixed 15 errors
  CSI Manifest All Zeros Total count: 4
  Fixed: CSI Manifest All Zeros.  Total count: 4
  CSI F Mark Missing Total count: 8
  Fixed: CSI F Mark Missing.  Total count: 8
  CBS MUM Corrupt Total count: 3
  Fixed: CBS MUM Corrupt.  Total count: 3
  Fixed: CBS Paired File.  Total count: 3
Do a Check for Updates, and attempt to install ONLY the oldest update found - of it goes in OK, try the rest.
If it doesn't go OK, post the KB number and error message
My System SpecsSystem Spec
09 Jun 2015   #8
Choco2

Windows 7
 
 

Sadly don't know if it is effected - but now the computer cant get into windows update (no error message) and many of internet explorer's apps doesn't work anymore. It seems to be linked with C++ apps.

Tried reinstalling C++ however nothing happens when I click the executable file.

May just have to rebuild this machine. System restore also spits out an error in that I can restore from any points in time.
My System SpecsSystem Spec
09 Jun 2015   #9
Choco2

Windows 7
 
 

Tried installing IE however spat out an error....looks ka-put. I'll start again. Thanks for the help nevertheless
My System SpecsSystem Spec
09 Jun 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's nothing we've done which should affect C++.
Perhaps you have malware, or a failing disk.

Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then post the Application.evtx log...


Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Compress it and upload the compressed file to your reply.

My System SpecsSystem Spec
Reply

 Windows update - KB3046482 always failing on Win 8 machine




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows Update Installer Update failing - Code 80073712
Logs attached. Attempting to update Windows results in attempt to update Windows Update Installer, which fails with Code 80073712. Logs attached. sfc /scannow reported no problems found. Windows 7 SP1 Home Premium x64 Thanks in advance! - Tim
Windows Updates & Activation
Why does Windows Update keep failing, and can I fix it?
OK, I've got a little problem here... A week or two ago, I had to install an overdose of updates. In fact, about 164 in one day. And, since Saturday, for the past four days, my computer kept telling me to install the one update. In those four days, I've been constantly shutting down the computer...
Windows Updates & Activation
windows update failing
hi all trying to update my laptop. windows update keeps failing , i even try to do it manually but keeps saying "windows cannot check for update because the service isnt running you may need to restart ur computor." ive tried restarting but nothing happens. hope u can help.
Windows Updates & Activation
Windows Update Failing
Windows update is failing with error code 643(see attached screen shot) I've installed and run the SURT screen shots and CBS log file is attached thanks in advance for your help
Windows Updates & Activation
Windows Update failing
AHHHH finally, someone or something that can help, niemiro, or Richard, i am having the same issue with my pc and am wondering if you could create a .zip fix for me to. I'm only new to the forum and odn't even know how to send a pm, so maybe you pm me first or send me your email address. I'll paste...
Windows Updates & Activation
My Windows Update kept failing...
Hello again, sorry for the trouble... But, today I decided to totally format my computer all over again. I have formated my PC with Windows 7 Ultimate, 32-bit. Everything was going smoothly... I installed my regular drivers, Acronis, Adobe then I connect to the net to do a Windows Update first......
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App