New
#11
oops never mind.
You definitely need to run the SURT tool & follow the instructions in the Windows Update Posting Instructions (as you first intended) and start a new topic with the logs/info requested per the forum protocol. Running SURT & sfc /scannow would've been my next suggestions anyway, you might as well start a new thread as the topic here "which surt should I download" has been asked & answered. You can always reference this thread when you start your new topic.
It's 1:30 AM here and I'm about ready to call it a night, good luck!
The pleasure was mine, you're very welcome!
G'Day Mate!
"UBM"