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Windows 7: Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490

10 Jun 2015   #11
radenko

win 7 home premium 32 bit
 
 

The installation didn't work.




Attached Images
Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490-update-installation.jpg 
My System SpecsSystem Spec
.
10 Jun 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - post the new Windowsupdate.log file, please.
My System SpecsSystem Spec
10 Jun 2015   #13
radenko

win 7 home premium 32 bit
 
 

Here it is


Attached Files
File Type: log WindowsUpdate.log (1.86 MB, 4 views)
My System SpecsSystem Spec
.

10 Jun 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Try uninstalling KB3045999 - what happens?
My System SpecsSystem Spec
11 Jun 2015   #15
radenko

win 7 home premium 32 bit
 
 

There is no such update installed on my PC.
My System SpecsSystem Spec
13 Jul 2015   #16
radenko

win 7 home premium 32 bit
 
 

Can anyone please help me?
My System SpecsSystem Spec
13 Jul 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post a new set of logs (SFC and CheckSUR) - something may have changed
My System SpecsSystem Spec
14 Jul 2015   #18
radenko

win 7 home premium 32 bit
 
 

My System SpecsSystem Spec
14 Jul 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - SFC found nothing new, at least.
The background data in the CBS log shows the following repeating error sequence...
Code:
2015-07-14 09:39:14, Info                  CBS    Perf: Resolve chain started.
2015-07-14 09:39:14, Info                  CSI    000001d7@2015/7/14:06:39:14.457 CSI Transaction @0x1597930 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [78]"TI1.30457343_3345500781:2/Package_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38"

2015-07-14 09:39:14, Info                  CBS    Failed call to CryptCATAdminAddCatalog. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to install catalog file \\?\C:\Windows\SoftwareDistribution\Download\023e6a375a7a7fa0913aac52a647669b\Package_7_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38.cat for package [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to install catalog for package: Package_7_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38 [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to stage package manifest. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to add package. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to persist package: Package_7_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to update states and store all resolved packages. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CSI    000001d8@2015/7/14:06:39:14.631 CSI Transaction @0x1597930 destroyed
2015-07-14 09:39:14, Info                  CBS    Perf: Resolve chain complete.
2015-07-14 09:39:14, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    WER: Generating failure report for package: Package_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38, status: 0x8e5e03fb, failure source: Resolve, start state: Resolved, target state: Staged, client id: WindowsUpdateAgent
My System SpecsSystem Spec
14 Jul 2015   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

A reset of Windows Update is supposed to fix the above errors...
See this Tutorial - work through the options one at a time, testing WU after each one (and a reboot before and after the test!)
Windows Update - Reset
My System SpecsSystem Spec
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 Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490




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