Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Unable to install updates, Error Code 800B0100

07 Jun 2015   #1
Cpyeah

Windows 7 Professional
 
 
Unable to install updates, Error Code 800B0100

Hey all,

Been running into this issue the last few days and my search has brought me here:
CheckSur
Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-07 10:59

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat		

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_b767be0f601e369d.manifest	amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_b767be0f601e369d	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.22976_none_0b31ae7948c7028d.manifest	amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.22976_none_0b31ae7948c7028d	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_c235356aadaa1970.manifest	wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_c235356aadaa1970	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_c1bc6861947ef898.manifest	wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_c1bc6861947ef898	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.18772_none_0aa40ea02fad0040.manifest	amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.18772_none_0aa40ea02fad0040	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_b7e08b1879495775.manifest	amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_b7e08b1879495775	

Summary:
Seconds executed: 215
 Found 22 errors
  CSI Manifest All Zeros Total count: 6
  CBS MUM Corrupt Total count: 8
  CBS Catalog Corrupt Total count: 8

Unavailable repair files:
	winsxs\manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_b767be0f601e369d.manifest
	winsxs\manifests\amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.22976_none_0b31ae7948c7028d.manifest
	winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_c235356aadaa1970.manifest
	winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_c1bc6861947ef898.manifest
	winsxs\manifests\amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.18772_none_0aa40ea02fad0040.manifest
	winsxs\manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_b7e08b1879495775.manifest
	servicing\packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
I've used the system update readiness tool and sfc /scannow returned nothing. The three updates that wont install are:

KB3042553, KB3046306 - When trying to install manually it tells me my system is not applicable for them.

KB3046482 - fails to install manually

Also would this updates be the reason why I do not see the Get windows 10 app that should appear for the windows 10 upgrade? I greatly appreciate the help!




Attached Thumbnails
Unable to install updates, Error Code 800B0100-error.png  
My System SpecsSystem Spec
.
07 Jun 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - cpyaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cpyaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

... as far as the Windows 10 notification is concerned, I don't think it's related, but it's possible.
My System SpecsSystem Spec
07 Jun 2015   #3
Cpyeah

Windows 7 Professional
 
 

See next post my bad
My System SpecsSystem Spec
.

07 Jun 2015   #4
Cpyeah

Windows 7 Professional
 
 

Hey thanks for the quick reply!

Here's the new logs & the new Error Code 80073712:


Attached Thumbnails
Unable to install updates, Error Code 800B0100-error.png  
My System SpecsSystem Spec
08 Jun 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the summary from the CheckSUR log...
Code:
Seconds executed: 81
 Found 14 errors
 Fixed 12 errors
  CSI Manifest All Zeros Total count: 6
  Fixed: CSI Manifest All Zeros.  Total count: 4
  CBS MUM Corrupt Total count: 8
  Fixed: CBS MUM Corrupt.  Total count: 8
  Fixed: CBS Paired File.  Total count: 8
Unavailable repair files:
 winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_c235356aadaa1970.manifest
 winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_c1bc6861947ef898.manifest
I'll post a fix protocol later.
My System SpecsSystem Spec
08 Jun 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - cpyab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cpyab in the same place.
Open this folder - there should be one folders inside it (Manifests,)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
08 Jun 2015   #7
Cpyeah

Windows 7 Professional
 
 

Hey Noel,

Again thanks for all your time. I don't see the cpyab file uploaded, though I do see the older one from yesterday.
My System SpecsSystem Spec
08 Jun 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - must have forgotten to post it! It's up there now
My System SpecsSystem Spec
09 Jun 2015   #9
Cpyeah

Windows 7 Professional
 
 

And here are the files. The final update did install.


Attached Files
File Type: log CheckSUR.persist.log (29.3 KB, 0 views)
File Type: log CheckSUR.log (393 Bytes, 1 views)
My System SpecsSystem Spec
09 Jun 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!
CheckSUR is happy now as well

Looks like you're all set for today's updates, now
My System SpecsSystem Spec
Reply

 Unable to install updates, Error Code 800B0100




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Error Code 800B0100 8 failed windows updates
dfgsdfgsfg
Windows Updates & Activation
Unable to install Windows Updates, error code 80071A91
I keep getting this error, and following Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91" and removing files manually did not resolve the problem. Diagnostic Report (1.9.0027.0):...
Windows Updates & Activation
Unable to install updates in windows 7 error 800B0100 update KB976932
I have Windows 7 Home Premium 64 bit, I'm being unable to install the Service Pack 1 for some reason (KB976932). I already tried the System Update Readiness and here's a HUGE log that came up. Please, I'd appreciate any help you guys may give me.
Windows Updates & Activation
Error Code 800B0100 8 important updates
Having issues with getting a few updates to install on my new pc. Fresh install of Windows 7. the updates in question are: KB2604115 KB2656373 KB2686831 KB2507618 KB2660649 KB2698365 KB2484033 KB2522422
Windows Updates & Activation
3 Updates get error code 800B0100
I have 3 important updates that have been failing with code 800B0100 for a couple of months. I've trie sys. rediness tool, mr. fixit and even tried clean boots with and without anti virus and wirewall. I'm really stumped. The updates are: KB2584146, KB2644615 and KB2631813. I've included the...
Windows Updates & Activation
Unable to install updates because of 800B0100
My system is Windows 7 64bit. I'm having trouble with KB983590, KB978886, KB980436, KB982214 and KB982799. My CheckSUR.log shows 58 errors, but not sure how to fix them. I need help..
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App