Windows Update KB3058515 error code 80092004


  1. Posts : 5
    Windows 7 Home Premium 64-bit
       #1

    Windows Update KB3058515 error code 80092004


    Hi there,

    After a clean Windows install and numerous updates, the update KB3058515 stops @ 11% download
    and error code 80092004 appears. I have tried several times, with the same result.
    Also booted Windows several times and searched for new updates as well.

    Could anyone tell me what I can do to solve this?

    I have resetted IE 11 settings and even turned IE 11 off.
    I have done a SFC check, no integrity violations where found.
    I have attached the CBS file and WindowsUpdate log to this post.

    Thanks alot for reading :)

    Greetings,

    Johan
    Windows Update KB3058515 error code 80092004 Attached Files
    Last edited by Johan1985; 10 Jun 2015 at 17:59.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    WOW! an 800MB CBS.log!
    It's too big for my usual methods to work - about the largest file I've been able to open is 500MB.
    I'll try a few other methods, but it may take a while.
    ....
    Got lucky first time!
    Managed to reduce the file easily to 620MB, which my reader could open

    There's only 60 'Error' lines - here's the errors associated with one set...
    Code:
     
    2015-06-10 19:16:28, Info                  CSI    00000cab Component change list: 
    2015-06-10 19:16:28, Info                  CSI    00000cac Couldn't find the hash of component: Microsoft-Windows-IE-InternetExplorer-Optional, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\0dd10e581d477518722aae2ac55f9934ea160c8019fc000656de94339dc95951.cat".
    2015-06-10 19:16:28, Error                 CSI    00000cad@2015/6/10:17:16:28.511 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
    [gle=0x80004005]
    2015-06-10 19:16:29, Error                 CSI    00000cae (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #21430356# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
    2015-06-10 19:16:29, Error                 CSI    00000caf (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #21430355# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
    2015-06-10 19:16:29, Error                 CSI    00000cb0 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #21430354# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
    2015-06-10 19:16:29, Error                 CSI    00000cb1 (F) CRYPT_E_NOT_FOUND #21429326# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
    2015-06-10 19:16:29, Error                 CSI    00000cb2 (F) CRYPT_E_NOT_FOUND #21426527# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
    2015-06-10 19:16:29, Error                 CSI    00000cb3 (F) CRYPT_E_NOT_FOUND #21426526# 1914651 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
    [gle=0x80092004]
    2015-06-10 19:16:29, Error                 CBS    Exec: Failed to commit CSI transaction to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
    Here's the start of another...
    Code:
    2015-06-10 19:21:27, Info                  CSI    000010f1 Couldn't find the hash of component: Microsoft-Windows-IE-InternetExplorer-Optional, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\0dd10e581d477518722aae2ac55f9934ea160c8019fc000656de94339dc95951.cat".
    2015-06-10 19:21:27, Error                 CSI    000010f2@2015/6/10:17:21:27.378 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
    [gle=0x80004005]
    2015-06-10 19:21:28, Error                 CSI    000010f3 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #25958218# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
    ...all the ones I can see are of the same form.


    ...without the other data (CheckSUR.log especially) I can't see what we have!
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    Hi NoelDP,

    Thanks for excavating the pile of numbers there :)

    I was amazed myself about the amount of data this log contains.
    Also the amount of errors I can't explain.
    Have re-installed my pc just a halve day ago.

    I have installed the SRC tool, the CheckSUR logs are attached in the first post.
    Doesn't seem anything wrong in these logs.

    A 2nd update is available KB2310138, also failed but instantly now with error 80010108.....

    Thanks for the assistance!
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    CheckSUR is OK.
    As far as I can see, all the recent failures in the Windowsupdate.log file are of the 'download failed ' type.
    The one exception is an 800f0902 error - indicating that TrustedInstaller is busy.
    Try this.
    Open an Elevated Command Prompt, and run the following command.

    SC CONFIG TrustedInstaller /start= auto
    (note the spacing - there is a space before 'auto'!)

    close the window and reboot
    Then try Windows Update again.
      My Computer


  5. Posts : 5
    Windows 7 Home Premium 64-bit
    Thread Starter
       #5

    Hi NoelDP,

    Thanks for the fast reply!

    I have tried to run this command in Elevated Command Prompt. It seems that the command is not complete, I get a list of options when entered SC CONFIG TrustedInstaller /start= auto (with the space :) ) I have put a screen in attachment.

    Have run this command to try, and restarted PC. Windows Update still fails @ 11%.

    Thanks for your time!
    Attached Thumbnails Attached Thumbnails Windows Update KB3058515 error code 80092004-cmd.jpg  
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    My fault!
    Although 'start' is more a switch, in the SC CONFIG area it's defined as a parameter,

    This is the proper command...

    SC CONFIG TrustedInstaller start= auto

    Try that one and see what happens.
      My Computer


  7. Posts : 5
    Windows 7 Home Premium 64-bit
    Thread Starter
       #7

    Hi,

    Thanks for the proper command. This command seems to have changed something in the settings.
    After a reboot, unfortunately this problem has not been solved yet.

    Greetings,

    Johan
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    I can't say I'm too surprised - it was rather a clutch at straws!
    I'd say this was the result of one of the cryptography file being unregistered - except for the fact that in that case I would expect to see a lot more problems!
    I'm not sure where to go next - apart from the obvious (and quick) repair install, if you have the media available.
      My Computer


  9. Posts : 5
    Windows 7 Home Premium 64-bit
    Thread Starter
       #9

    After a new clean install, no problems anymore :) Had to refit my hardware into a new case so I figured aout a new install is probably better :)

    Thanks for the time and sorry for the late reaction.

    Kind regards,

    Johan
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    No problem - I had lots of other things to keep me occupied! :)
    Good luck with the new install.
      My Computer


 

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