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Windows 7: Windows Update KB3058515 error code 80092004

10 Jun 2015   #1
Johan1985

Windows 7 Home Premium 64-bit
 
 
Windows Update KB3058515 error code 80092004

Hi there,

After a clean Windows install and numerous updates, the update KB3058515 stops @ 11% download
and error code 80092004 appears. I have tried several times, with the same result.
Also booted Windows several times and searched for new updates as well.

Could anyone tell me what I can do to solve this?

I have resetted IE 11 settings and even turned IE 11 off.
I have done a SFC check, no integrity violations where found.
I have attached the CBS file and WindowsUpdate log to this post.

Thanks alot for reading

Greetings,

Johan




Attached Files
File Type: log WindowsUpdate.log (1.98 MB, 3 views)
File Type: rar CheckSUR.rar (306 Bytes, 1 views)
File Type: rar CheckSUR.persist.rar (323 Bytes, 0 views)
My System SpecsSystem Spec
.
10 Jun 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

WOW! an 800MB CBS.log!
It's too big for my usual methods to work - about the largest file I've been able to open is 500MB.
I'll try a few other methods, but it may take a while.
....
Got lucky first time!
Managed to reduce the file easily to 620MB, which my reader could open

There's only 60 'Error' lines - here's the errors associated with one set...
Code:
 
2015-06-10 19:16:28, Info                  CSI    00000cab Component change list: 
2015-06-10 19:16:28, Info                  CSI    00000cac Couldn't find the hash of component: Microsoft-Windows-IE-InternetExplorer-Optional, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\0dd10e581d477518722aae2ac55f9934ea160c8019fc000656de94339dc95951.cat".
2015-06-10 19:16:28, Error                 CSI    00000cad@2015/6/10:17:16:28.511 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
[gle=0x80004005]
2015-06-10 19:16:29, Error                 CSI    00000cae (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #21430356# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
2015-06-10 19:16:29, Error                 CSI    00000caf (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #21430355# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
2015-06-10 19:16:29, Error                 CSI    00000cb0 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #21430354# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
2015-06-10 19:16:29, Error                 CSI    00000cb1 (F) CRYPT_E_NOT_FOUND #21429326# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
2015-06-10 19:16:29, Error                 CSI    00000cb2 (F) CRYPT_E_NOT_FOUND #21426527# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
2015-06-10 19:16:29, Error                 CSI    00000cb3 (F) CRYPT_E_NOT_FOUND #21426526# 1914651 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
[gle=0x80092004]
2015-06-10 19:16:29, Error                 CBS    Exec: Failed to commit CSI transaction to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
Here's the start of another...
Code:
2015-06-10 19:21:27, Info                  CSI    000010f1 Couldn't find the hash of component: Microsoft-Windows-IE-InternetExplorer-Optional, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\0dd10e581d477518722aae2ac55f9934ea160c8019fc000656de94339dc95951.cat".
2015-06-10 19:21:27, Error                 CSI    000010f2@2015/6/10:17:21:27.378 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
[gle=0x80004005]
2015-06-10 19:21:28, Error                 CSI    000010f3 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #25958218# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
...all the ones I can see are of the same form.


...without the other data (CheckSUR.log especially) I can't see what we have!
My System SpecsSystem Spec
10 Jun 2015   #3
Johan1985

Windows 7 Home Premium 64-bit
 
 

Hi NoelDP,

Thanks for excavating the pile of numbers there

I was amazed myself about the amount of data this log contains.
Also the amount of errors I can't explain.
Have re-installed my pc just a halve day ago.

I have installed the SRC tool, the CheckSUR logs are attached in the first post.
Doesn't seem anything wrong in these logs.

A 2nd update is available KB2310138, also failed but instantly now with error 80010108.....

Thanks for the assistance!
My System SpecsSystem Spec
.

11 Jun 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is OK.
As far as I can see, all the recent failures in the Windowsupdate.log file are of the 'download failed ' type.
The one exception is an 800f0902 error - indicating that TrustedInstaller is busy.
Try this.
Open an Elevated Command Prompt, and run the following command.

SC CONFIG TrustedInstaller /start= auto
(note the spacing - there is a space before 'auto'!)

close the window and reboot
Then try Windows Update again.
My System SpecsSystem Spec
11 Jun 2015   #5
Johan1985

Windows 7 Home Premium 64-bit
 
 

Hi NoelDP,

Thanks for the fast reply!

I have tried to run this command in Elevated Command Prompt. It seems that the command is not complete, I get a list of options when entered SC CONFIG TrustedInstaller /start= auto (with the space ) I have put a screen in attachment.

Have run this command to try, and restarted PC. Windows Update still fails @ 11%.

Thanks for your time!


Attached Images
Windows Update KB3058515 error code 80092004-cmd.jpg 
My System SpecsSystem Spec
13 Jun 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

My fault!
Although 'start' is more a switch, in the SC CONFIG area it's defined as a parameter,

This is the proper command...

SC CONFIG TrustedInstaller start= auto

Try that one and see what happens.
My System SpecsSystem Spec
13 Jun 2015   #7
Johan1985

Windows 7 Home Premium 64-bit
 
 

Hi,

Thanks for the proper command. This command seems to have changed something in the settings.
After a reboot, unfortunately this problem has not been solved yet.

Greetings,

Johan
My System SpecsSystem Spec
14 Jun 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I can't say I'm too surprised - it was rather a clutch at straws!
I'd say this was the result of one of the cryptography file being unregistered - except for the fact that in that case I would expect to see a lot more problems!
I'm not sure where to go next - apart from the obvious (and quick) repair install, if you have the media available.
My System SpecsSystem Spec
30 Jun 2015   #9
Johan1985

Windows 7 Home Premium 64-bit
 
 

After a new clean install, no problems anymore Had to refit my hardware into a new case so I figured aout a new install is probably better

Thanks for the time and sorry for the late reaction.

Kind regards,

Johan
My System SpecsSystem Spec
30 Jun 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No problem - I had lots of other things to keep me occupied!
Good luck with the new install.
My System SpecsSystem Spec
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