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Windows 7: Error code 80070005 trying to install KB3033890 (WMP patch)

18 Mar 2016   #91
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

The windowsupdate log please not setupapi.

Roy


My System SpecsSystem Spec
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18 Mar 2016   #92
freecomkcf

Windows 7 Home Premium 64-bit
 
 

sorry, here you go.


Attached Files
File Type: log WindowsUpdate.log (1.23 MB, 1 views)
My System SpecsSystem Spec
18 Mar 2016   #93
freecomkcf

Windows 7 Home Premium 64-bit
 
 

how do i know if i have SURT installed, and if i do, how can i run it? i'm not entirely sure if i still have it, and i'd like to avoid having to do this rather lengthy install if i can. it's been on "Initiating installation..." for the better part of an hour now.

EDIT: never mind, it literally just finished installing. got "Installation Complete", nothing more. what do i do now?
My System SpecsSystem Spec
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18 Mar 2016   #94
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Freecom,
its the checksurlog.

Any way been reviewing my previous comment re the permissions on WMP, which is what is killing WU according to the log.
in the screenshot you posted it stated
Unable to list current owner
IT should be showing Trusted installer, see screenshot front page should be like mine.

Also showing in the WUlog were updates to Microsoft Security Essentials, thought you were running commodo or is it just thier firewall?.

Roy


Attached Thumbnails
Error code 80070005 trying to install KB3033890 (WMP patch)-wmpti.png  
My System SpecsSystem Spec
18 Mar 2016   #95
freecomkcf

Windows 7 Home Premium 64-bit
 
 

where do i find checksurlog?

i don't see your screenshot (maybe you forgot to attach it), but i get what you're saying.

i'm not using Microsoft Security Essentials, but i'm keeping it updated anyway on the off-chance something goes wrong with COMODO Internet Security, or they go out of business or something like that.
My System SpecsSystem Spec
18 Mar 2016   #96
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Freecell,
Its attached now. just stick that desc in seach > then more if it doesnt turn up.
I didnt actually think MSE works once you put another AV on it switches itself off

Roy
My System SpecsSystem Spec
18 Mar 2016   #97
freecomkcf

Windows 7 Home Premium 64-bit
 
 

this is what my security tab looks like for wmpshare.exe.

when i click that button, it takes me to the Advanced Security Settings window from the last time i posted a screenshot.


Attached Images
Error code 80070005 trying to install KB3033890 (WMP patch)-wmpshare.exe-properties.png 
My System SpecsSystem Spec
18 Mar 2016   #98
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Can you try typing in TrustedInstaller, instead of you

Roy
My System SpecsSystem Spec
18 Mar 2016   #99
freecomkcf

Windows 7 Home Premium 64-bit
 
 

apparently not.


Attached Images
Error code 80070005 trying to install KB3033890 (WMP patch)-wmpshare.exe-trustedinstaller-attempt.png 
My System SpecsSystem Spec
19 Mar 2016   #100
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Freecell,
now that the Comodo restriction has been removed can you retry the instructions in post 48
(reset permissions).

Noel also mentioned a gp hack.
As your version shouldn't have GP i dont know if the following will work, it only lists changes
from an elevated command mode
gpresult /Scope User /v
gpresult /Scope Computer /v

Roy
My System SpecsSystem Spec
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 Error code 80070005 trying to install KB3033890 (WMP patch)




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