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Windows 7: Error code 80070005 trying to install KB3033890 (WMP patch)

30 Jun 2015   #41
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...here's the promised patch for the Group Policy errors...


I've uploaded a file - fckaa.zip - to my OneDrive at Noel'sOneDrive
Please download and save it.

Right-click on the saved file and select Extract all...

Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option'Repair my Computer'

Pick that

You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type

DIR C:\fckaa

hit the enter key- if you get a 'Not Found' error try

DIR D:\fckaa

or

DIR E:\fckaa


The drive letter in use when you find the folder will need to be substituted (for<drive>)into the following command...

XCOPY <drive>:\fckaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPYP:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type

EXIT

and hit the Enterkey to exit Command Prompt - reboot to Normal Mode Windows.



Now run SFC /SCANNOW in an Elevated Command Prompt

then reboot and upload the new CBS.log file to your reply


My System SpecsSystem Spec
.
30 Jun 2015   #42
freecomkcf

Windows 7 Home Premium 64-bit
 
 

couldn't do SFC. hope you don't mind if i deviate a little from the instructions and run SFC in Safe Mode - i know i was able to run it there last time.


Attached Images
Error code 80070005 trying to install KB3033890 (WMP patch)-2015-06-30-160538.jpg Error code 80070005 trying to install KB3033890 (WMP patch)-capture.png 
My System SpecsSystem Spec
30 Jun 2015   #43
freecomkcf

Windows 7 Home Premium 64-bit
 
 

here's my most recent CBS log.
My System SpecsSystem Spec
.

01 Jul 2015   #44
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Code:
 Line 10771: 2015-06-30 17:19:54, Info                  CSI    00000381 [SR] Repairing 3 components
 Line 10772: 2015-06-30 17:19:54, Info                  CSI    00000382 [SR] Beginning Verify and Repair transaction
 Line 10775: 2015-06-30 17:19:54, Info                  CSI    00000384 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10778: 2015-06-30 17:19:54, Info                  CSI    00000386 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10781: 2015-06-30 17:19:54, Info                  CSI    00000388 [SR] Cannot repair member file [l:14{7}]"fde.dll" of Microsoft-Windows-fde, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10784: 2015-06-30 17:19:54, Info                  CSI    0000038a [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
That fix doesn't seem to have had any effect - but I think I can fix that next time around (later today, with luck)

There are some interesting errors between the two SFC scans...
Code:
Line 6959: 2015-06-30 16:52:51, Error                 CSI    000003a6@2015/6/30:20:52:51.474 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(659): Error STATUS_ACCESS_DENIED originated in function WorkAroundBackupIntentForFilesystem expression: NtOpenFile
 Line 6987: 2015-06-30 16:52:54, Error                 CSI    000003ad@2015/6/30:20:52:54.280 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(659): Error STATUS_ACCESS_DENIED originated in function WorkAroundBackupIntentForFilesystem expression: NtOpenFile
 Line 6990: 2015-06-30 16:52:55, Error                 CSI    000003ae@2015/6/30:20:52:55.303 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(659): Error STATUS_ACCESS_DENIED originated in function WorkAroundBackupIntentForFilesystem expression: NtOpenFile
 Line 6993: 2015-06-30 16:52:56, Error                 CSI    000003af (F) STATUS_ACCESS_DENIED #7631167# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = 0, handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES|FILE_WRITE_ATTRIBUTES), oa = @0x107d380->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[60]"\??\C:\Program Files (x86)\Windows Media Player\wmpshare.exe"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x107d290, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = (null))
 Line 6995: 2015-06-30 16:52:56, Error                 CSI    000003b0@2015/6/30:20:52:56.024 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2062): Error STATUS_ACCESS_DENIED originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
 Line 6998: 2015-06-30 16:52:56, Error                 CSI    000003b1 (F) STATUS_ACCESS_DENIED #7631165# from Windows::Rtl::SystemImplementation::MarkFileDeletePending(...)[gle=0xd0000022]
 Line 6999: 2015-06-30 16:52:56, Error                 CSI    000003b2 (F) STATUS_ACCESS_DENIED #7631164# from Windows::Rtl::SystemImplementation::CDirectory::DeleteExistingFile(...)[gle=0xd0000022]
 Line 7000: 2015-06-30 16:52:56, Error                 CSI    000003b3 (F) STATUS_ACCESS_DENIED #7631163# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::DeleteExistingFile(flags = (MissingFileIsOk|MarkDeletePending|OpenForBackup|DeleteIfReadOnly|SharingViolationIsOk|TransactionalConflictIsOk|CannotDeleteIsOk), oa = @0x107d948->SIL_OBJECT_ATTRIBUTES {s:40; on:"wmpshare.exe"; a:(OBJ_CASE_INSENSITIVE)}, disp = Invalid)
 Line 7002: 2015-06-30 16:52:56, Error                 CSI    000003b4 (F) STATUS_ACCESS_DENIED #7630874# from RtlRunPrimitiveOperationsFromCallbacksAgainstSil(...)[gle=0xd0000022]
 Line 7003: 2015-06-30 16:52:58, Error                 CSI    000003b5 (F) STATUS_ACCESS_DENIED #7630869# from ApplyTransactionPOQsToSil(...)[gle=0xd0000022]
These seem to relate to either permissions errors on specific files, or disk errors.
Please open an Elevated Command Prompt, and run the following commands

ICACLS C:\Program Files (x86)\Windows Media Player\wmpshare.exe
ATTRIB C:\Program Files (x86)\Windows Media Player\wmpshare.exe

post the results.
My System SpecsSystem Spec
01 Jul 2015   #45
freecomkcf

Windows 7 Home Premium 64-bit
 
 

here you go.


Attached Images
Error code 80070005 trying to install KB3033890 (WMP patch)-icacls-attrib.png 
My System SpecsSystem Spec
01 Jul 2015   #46
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks like a blanket 'deny' permission to me.
I'll tryto create a fix and post it tomorrow.
My System SpecsSystem Spec
01 Jul 2015   #47
freecomkcf

Windows 7 Home Premium 64-bit
 
 

alright cool. thanks for all the help so far, really appreciate it.
My System SpecsSystem Spec
02 Jul 2015   #48
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please open an Elevated Command Prompt and run the following commands:

Code:
TAKEOWN /F "C:\Program Files (x86)\Windows Media Player\wmpshare.exe" /A
ICACLS "C:\Program Files (x86)\Windows Media Player\wmpshare.exe"
ICACLS "C:\Program Files (x86)\Windows Media Player\wmpshare.exe" /remove:d Everyone
ICACLS "C:\Program Files (x86)\Windows Media Player\wmpshare.exe" /grant:r "NT Service\TrustedInstaller":(F)
ICACLS "C:\Program Files (x86)\Windows Media Player\wmpshare.exe" /grant:r "Administrators":(RX)
ICACLS "C:\Program Files (x86)\Windows Media Player\wmpshare.exe" /grant:r "Users":(RX)
 
.
Post the results, and then reboot.


Here are some instructions to make lifeeasier :)

1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.
My System SpecsSystem Spec
04 Jul 2015   #49
freecomkcf

Windows 7 Home Premium 64-bit
 
 

i thought it was obvious i was in superuser mode in the command prompt given i was starting out on C:\Windows\System32 instead of C:\Users\(currently logged in user). but anyways...

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>TAKEOWN /F "C:\Program Files (x86)\Windows Media Player\wmps
hare.exe" /A
ERROR: Access is denied.

C:\Windows\system32>ICACLS "C:\Program Files (x86)\Windows Media Player\wmpshare
.exe"
C:\Program Files (x86)\Windows Media Player\wmpshare.exe: Access is denied.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>ICACLS "C:\Program Files (x86)\Windows Media Player\wmpshare
.exe" /remove:d Everyone
C:\Program Files (x86)\Windows Media Player\wmpshare.exe: Access is denied.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>ICACLS "C:\Program Files (x86)\Windows Media Player\wmpshare
.exe" /grant:r "NT Service\TrustedInstaller":(F)
C:\Program Files (x86)\Windows Media Player\wmpshare.exe: Access is denied.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>ICACLS "C:\Program Files (x86)\Windows Media Player\wmpshare
.exe" /grant:r "Administrators":(RX)
C:\Program Files (x86)\Windows Media Player\wmpshare.exe: Access is denied.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>ICACLS "C:\Program Files (x86)\Windows Media Player\wmpshare
.exe" /grant:r "Users":(RX)
My System SpecsSystem Spec
04 Jul 2015   #50
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Bummer!
Perhaps there's disk corruption?

Click on Start > All Programs > Accessories

Right-click onthe Command Prompt entry

Select Run as Administrator and accept the UAC prompt- the Elevated Command Prompt window should pop up.

At the Commandprompt, type

CHKDSK C: /R

and hit the Enter key.

You will be toldthat the drive is locked, and the CHKDSK will run at the next boot - hit the Ykey, and then reboot.

The CHKDSK willtake a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should bootnormally (possibly after a secondauto-reboot) - then run the SFC, and see what happens.


Open Event Viewer

click on theWindows logs entry in the left pane to expand it.

Now click on theApplication entry - wait while it loads.

Click on 'File'in the menu bar and select Save...

Save the file asAppevt.evtx

Repeat for theSystem log

then zip both,and upload them.




My System SpecsSystem Spec
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