Error code 80070005 trying to install KB3033890 (WMP patch)

torchwood · 20 Mar 2016

Hi Freecell,
Use option 2 in this link please,
Internet Explorer 11 - Uninstall in Windows 7

Roy

freecomkcf · 20 Mar 2016

did that, everything went as that link said (even the 80070005 errors for the first 3 lines, which it says is normal)

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows
-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start
 /w pkgmgr /up:@fname /norestart"

Uninstalling package "Microsoft-Windows-InternetExplorer-Optional-Package~31bf38
56ad364e35~amd64~en-US~11.2.9600.16428"
Uninstalling package "Microsoft-Windows-InternetExplorer-Optional-Package~31bf38
56ad364e35~amd64~~11.2.9600.16428"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package-MiniLP~31bf3856
ad364e35~amd64~en-US~11.2.9600.16428"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf38
56ad364e35~amd64~~11.2.9600.16428"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e3
5~amd64~en-US~11.2.9600.16428"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e3
5~amd64~~11.2.9600.16428"
Uninstalling package "Microsoft-Windows-InternetExplorer-VistaPlus-Update~31bf38
56ad364e35~amd64~~11.2.9600.16428"

C:\Windows\system32>

gonna restart my computer, will be back in about 15 minutes (i can check via mobile in the meantime). should i reinstall using the standalone or from Windows Update?

also, one of my friends told me the reason why IE9 might've showed up in the logs and been repaired in sfc /scannow is that i have old versions of IE installed on my computer somewhere. is that actually a thing? it sounds a lot like Java and how they have a tool to remove old versions for security reasons.

freecomkcf · 20 Mar 2016

uninstalled IE11, rebooted, then tried to install using the installer i downloaded, only to get the window pictured below.

going through the troubleshooter link the window gave me, and one of the suggestions is to uninstall IE9, which i'm going to try first, considering how many times IE9's been brought up in this thread.

i still haven't heard anything about reverting COMODO Defense+ denying all permissions of its blocked files list (of which wmpshare.exe was the only one in that list, thankfully), so that's still up in the air.

EDIT: didn't find IE9, but found IE10 instead. that's weird... gonna uninstall it anyway.

also, the installer you linked me was for the 32 bit Windows 7, i think. the 64 bit installer i downloaded has a different file name. gonna run that after restarting to commit the IE10 installation.

EDIT: nope, still getting "Internet Explorer did not finish installing".

IE9 somehow showing up in Programs and Features despite not showing up in Windows Update's list of installed updates (IE10 instead taking it's place). disabling that, then gonna go restart my computer and try the IE11 install again.

EDIT: nope, that didn't work either.

torchwood · 21 Mar 2016

Hi Freecell,
Whichever version of IE your running can you open up the "tools/settings" and reset them to default, then

can you run this MS hotfix, (its for media player).

Roy

freecomkcf · 21 Mar 2016

i think you forgot to link the hotfix in your last post.

i'll re-enable IE8 (because that's literally what i have now) and see if i can get the defaults back.

torchwood · 21 Mar 2016

DOH,
https://www.google.co.uk/url?sa=t&rc...8x0O8JVcpKdA4A

W8 is the base install for w7
Roy

freecomkcf · 21 Mar 2016

reset IE8 settings to their defaults. what do i do now?

Fixit you linked didn't work - "The Microsoft Fix it does not apply to your operating system or application version." it says it's for Windows Vista on the link.

i sent a support ticket to COMODO regarding restoring the permissions of wmpshare.exe, hopefully they reply sometime soon. it's a little bit ridiculous how thoroughly it managed to deny literally every permission. imagine what would've happened if i blocked a more important system file...

EDIT: tried installing IE11 again, still not working.

freecomkcf · 22 Mar 2016

actually got a timely response on my support ticket at COMODO, surprisingly. they told me to uninstall COMODO Internet Security, which would stop blocking the service - i highly doubt that will do much of anything, considering unblocking wmpshare.exe didn't restore its file permissions. hopefully they don't just brush me off as another clueless user.

freecomkcf · 23 Mar 2016

just wanted to give you an update on IE11. i managed to reinstall it after following a suggestion on another forum, where i had to delete or rename C:\Windows\SoftwareDistribution (opted for the latter).

still no word from COMODO tech support on how to revert permissions.