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Windows 7: Windows Update Errors 80073712

12 Jun 2015   #1
bumstumblefoot

Windows 7 ultimate 64
 
 
Windows Update Errors 80073712

Hello all,
I am having this problem updating windows Here's a screenshot:

I have ran checksur,DISM and others from like threads I have found here
Here is the CBS.zip file (large)
CBS file

Thanks in advance
Steve






Attached Files
File Type: log CheckSUR.log (14.9 KB, 1 views)
My System SpecsSystem Spec
.
12 Jun 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the important parts of the CheckSUR summary....
Code:
Summary:
Seconds executed: 437
 Found 22 errors
  CSI Manifest Zero Length Total count: 13
  CBS MUM Corrupt Total count: 5
  CBS Catalog Corrupt Total count: 4
Unavailable repair files:
 winsxs\manifests\amd64_7c2bb2a2ffc2ac81704322226e854377_31bf3856ad364e35_6.1.7601.22865_none_7400786b7d2a5cdd.manifest
 winsxs\manifests\amd64_494ded6d21ebfdb4332398babb2d05b3_31bf3856ad364e35_6.1.7601.22865_none_4f342adf2a42821e.manifest
 winsxs\manifests\x86_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.2.9600.17420_none_81cb4607c86e7cc8.manifest
 winsxs\manifests\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.17358_none_719e8bce66dbef58.manifest
 winsxs\manifests\amd64_a3d40405017a624fa7f2ebc6fbe1252d_31bf3856ad364e35_6.1.7601.18606_none_683365db3369a896.manifest
 winsxs\manifests\x86_microsoft-windows-t..tivexcore.resources_31bf3856ad364e35_6.1.7601.18540_en-us_75a49348e4dc74a9.manifest
 winsxs\manifests\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18540_none_eca0bf836affa9bb.manifest
 winsxs\manifests\x86_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_11.2.9600.17420_en-us_a8c3d50844dc139d.manifest
 winsxs\manifests\amd64_3398533082732a4856cac2a4a4a7fee7_31bf3856ad364e35_6.1.7601.22856_none_67da7c3fd9bfd73b.manifest
 winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22807_none_db704cdb923d3126.manifest
 winsxs\manifests\amd64_microsoft-windows-t..cesclient.resources_31bf3856ad364e35_6.1.7601.22750_en-us_d31e01379dffa96a.manifest
 winsxs\manifests\amd64_aad78ff95985e0d88c83b48f115a0169_31bf3856ad364e35_6.1.7601.18658_none_754f7f18ee051b3a.manifest
 winsxs\manifests\amd64_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.22865_none_2232b15bd174e7d7.manifest
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
 servicing\packages\Package_110_for_KB3011780~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_1_for_KB3010788~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_3_for_KB3006226~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_42_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_50_for_KB3011780~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_79_for_KB3000988~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3013126_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
I'll post a fix protocol when I can get to it!
My System SpecsSystem Spec
12 Jun 2015   #3
bumstumblefoot

Windows 7 ultimate 64
 
 

Thank you
My System SpecsSystem Spec
.

13 Jun 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - bsfaa.zip - to my OneDrive at Noel's OneDrive

Please download and save it.

Right-click on the downloaded file, and select Extract all…

Extract to the default location - which will create a new folder bsfaa in the same place.

Open this folder - there should be two folders inside it (Manifests, and Packages)



Copy the content of the Packages folder to the folder

C:\Windows\Temp\CheckSur\Servicing\Packages



And the content of the manifests folder (.manifest files) into this folder:



C:\Windows\Temp\CheckSur\Winsxs\Manifests



Now run the CheckSUR tool again (it may take a while)



Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
13 Jun 2015   #5
bumstumblefoot

Windows 7 ultimate 64
 
 

Thanks NoelDP.

The program ask to install a hotfix
KB947821, Then ran to completion.

Here are those log files:


Edit to add:
While getting stuff ready for this post windows updated and all seems well.
So I will mark this as solved and thanks again NoelDP


Attached Files
File Type: zip CheckSUR.zip (4.8 KB, 2 views)
My System SpecsSystem Spec
13 Jun 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR summary shows the following...
Code:
Summary:
Seconds executed: 500
 Found 20 errors
 Fixed 20 errors
  CSI Manifest Zero Length Total count: 13
  Fixed: CSI Manifest Zero Length.  Total count: 13
  CBS MUM Corrupt Total count: 3
  Fixed: CBS MUM Corrupt.  Total count: 3
  CBS Catalog Corrupt Total count: 4
  Fixed: CBS Catalog Corrupt.  Total count: 4
  Fixed: CBS Paired File.  Total count: 7
I am not convinced it's actually fixed everything - it may be my paranoia working.

Please run the CheckSUR tool again, and post the new results.
(what worries me is the total number of errors found and fixed!)
My System SpecsSystem Spec
13 Jun 2015   #7
bumstumblefoot

Windows 7 ultimate 64
 
 

Quote:
I am not convinced it's actually fixed everything - it may be my paranoia working.

Please run the CheckSUR tool again, and post the new results.
(what worries me is the total number of errors found and fixed!)
No Problem.
Here are the files.
I appreciate the persistence


Attached Files
File Type: zip round2.zip (3.7 KB, 1 views)
My System SpecsSystem Spec
14 Jun 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That run was clear.
Maybe they are out to get me after all

Looks like you're good to go!
My System SpecsSystem Spec
14 Jun 2015   #9
bumstumblefoot

Windows 7 ultimate 64
 
 

Thanks again!
My System SpecsSystem Spec
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