Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Installing SP1 (KB976932) Error 800B0100

13 Jun 2015   #1
TheLabRat

Microsoft Windows 7 Home Premium x64-based PC
 
 
Installing SP1 (KB976932) Error 800B0100

Good Day!

Iíve had this problem for a very long time and should have done something about it long before, but have not. Windows Update always fails to install Windows 7 Service Pack 1 for x64-based Systems (KB976932) with the error code 800B0100. I have tried manually downloading and installing the file from Microsoftís website. I have also gone through and installed SURT and have done a SFC /scannow (it did not find any integrity violations), neither of these have fixed the issue.

I have attached my CBS, any help would be very much appreciated!

Attachment 362491

Thanks for the help!


My System SpecsSystem Spec
.
14 Jun 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

From the CheckSUR log...
Code:
Summary:
Seconds executed: 2721
 Found 11 errors
  CSI Manifest All Zeros Total count: 1
  CBS MUM Corrupt Total count: 5
  CBS Catalog Corrupt Total count: 5
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.22004_en-us_259ed68f8760ad46.manifest
 servicing\packages\Package_1_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.mum
 servicing\packages\Package_1_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.mum
 servicing\packages\Package_75_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.mum
 servicing\packages\Package_75_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.mum
 servicing\packages\Package_82_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.mum
 servicing\packages\Package_82_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.mum
 servicing\packages\Package_8_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.mum
 servicing\packages\Package_8_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.mum
 servicing\packages\Package_for_KB2685813_RTM~31bf3856ad364e35~amd64~~6.1.1.11.mum
 servicing\packages\Package_for_KB2685813_RTM~31bf3856ad364e35~amd64~~6.1.1.11.mum
... I'll post a fix a little later.
My System SpecsSystem Spec
14 Jun 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded afile - CWFiles.zip - to my OneDrive at Noel's OneDrive

Please downloadand save it.

Right-click onthe downloaded file, and select Extract all…

Extract to thedefault location - which will create a new folder CWBFilesin the same place.

Open this folder- there should be two folders inside it (Manifests,and Packages)



Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages



Andthe content of the manifestsfolder (.manifest files) into this folder:



C:\Windows\Temp\CheckSur\Winsxs\Manifests



Nowrun the CheckSUR tool again (it may take a while)


Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

14 Jun 2015   #4
TheLabRat

Microsoft Windows 7 Home Premium x64-based PC
 
 

Fantastic! Thanks for the reply. I downloaded the files and placed their contents in the correct directories. I've attached my CheckSUR Log files.
CheckSUR.log

CheckSUR.persist.log

Thanks you have been a huge help!

-TheLabRat


My System SpecsSystem Spec
14 Jun 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is happy now
Code:
Summary:
Seconds executed: 1508
 Found 6 errors
 Fixed 6 errors
  CSI Manifest All Zeros Total count: 1
  Fixed: CSI Manifest All Zeros.  Total count: 1
  CBS MUM Corrupt Total count: 5
  Fixed: CBS MUM Corrupt.  Total count: 5
  Fixed: CBS Paired File.  Total count: 5
Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.
With any luck, SP1 will install now.
If not, post the new CBS.log file, and the C:\Windows\windowsupdate.log files
My System SpecsSystem Spec
14 Jun 2015   #6
TheLabRat

Microsoft Windows 7 Home Premium x64-based PC
 
 

It worked! Now I have something like 158 updates to make...

Is there anyway I can donate to you/buy you a beer for your help?

Thanks for helping everyone out on this forum!
My System SpecsSystem Spec
15 Jun 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I wish!
You can always buy me a pint next time you're round my way (Holywell, Flintshire) - I can't see me getting to the US again
My System SpecsSystem Spec
Reply

 Installing SP1 (KB976932) Error 800B0100




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Update KB976932 error 800B0100
Updating sp1 from windows update. Tried everything recommended from microsoft site - readiness tool, troubleshooting, and everything else. Keep on getting error 800b0100. Help would be really appreciated.
Windows Updates & Activation
Update error 800B0100 for KB976932
Hi, I cannot install Windows 7 SP1 (KB976932), getting error 800B0100. I've run the System Update Readiness Tool and here is content of CheckSUR.log Could you please help me to get the missing repair files? Thanks in advance.
Windows Updates & Activation
when installing updates (KB2769369) & (KB976932) get Code 800B0100
I bought a used laptop with what appears to be a clean windows 7 install. When I attempt to install Windows 7 Service Pack 1 (KB976932) and Security Update for Windows 7 (KB2769369) I get error 800B0100. I have tried one or the other manual and auto. I ran the update readiness tool multiple...
Windows Updates & Activation
Error 800B0100 trying to install KB2604114, KB2676562 & KB976932 (SP1)
This thread is a spinoff of my thread in the BOSD subforum. In short I was getting BSODs after a reinstall. The BSODs seem to have been fixed for the moment, but the crashes seemed to have screwed up the updating process. I am stuck on three upgrades right now which give me Error 800B0100. One of...
Windows Updates & Activation
Unable to install updates in windows 7 error 800B0100 update KB976932
I have Windows 7 Home Premium 64 bit, I'm being unable to install the Service Pack 1 for some reason (KB976932). I already tried the System Update Readiness and here's a HUGE log that came up. Please, I'd appreciate any help you guys may give me.
Windows Updates & Activation
Update error 800B0100 for KB976932 and couple more
Hi. I've been having that issue for a long time and never worked out how to fix it. I've got to the part of downloading the Hotfix from System Update Readiness Tool that fixes Windows Update problems is available for Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008 (to tell...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App