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Windows 7: cannot update, error 80072EFE , 80072EE2

16 Jun 2015   #31
Urthboundmisfit

Win 10 Pro x64, Win 7 Pro x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
...You can download the update - but last time I looked for the download, I couldn't find it
I'll have another hunt and come back to you if/when I find it.
Here you go...
How to Install the Windows Update Agent on Client Computers - System Center Configuration Manager Team Blog - Site Home - TechNet Blogs

Direct d/l x64 .exe: http://download.windowsupdate.com/wi...nt-7.6-x64.exe

Quote:
For client computers running Windows 7 Service Pack 1 and below
Updating using standalone installer

The standalone installer applies to Windows Vista with SP2, and Windows 7 RTM or SP1. For Windows 7 SP1, the standalone installer will install the client version Windows Update Agent7.6.7600.320. For all previous versions, the standalone installer will install the client version 7.6.7600.256.



My System SpecsSystem Spec
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16 Jun 2015   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Thanks UBM!
My System SpecsSystem Spec
16 Jun 2015   #33
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

I'll get that download today and try that and the other changes tonight. In the meantime I'll let the update check run and see what happens. Thank you both
My System SpecsSystem Spec
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17 Jun 2015   #34
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

I downloaded and installed the Windows Update Agent but got error 80072EE2 when checking for updates.

I tried to follow Post 29 but after clicking Change Adapter Settings I got this and couldn't find an Ethernet adapter anywhere.


Attached Thumbnails
cannot update, error 80072EFE , 80072EE2-lac.png   cannot update, error 80072EFE , 80072EE2-network.png  
My System SpecsSystem Spec
17 Jun 2015   #35
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's the right one - some people like to hide the truth under their branding
My System SpecsSystem Spec
17 Jun 2015   #36
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

aha!
Both sections had Obtain address automatically so I changed the DNS section as advised and ran the Update. Got error code 80072EFE.

Would I be able to download a 'pack' of updates and install manually? Or would I have to do that individually which would not be viable?
My System SpecsSystem Spec
18 Jun 2015   #37
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The trick is always to know which updates you actually need - and to do that, you need a functional Check for Updates.

Does surfing still work OK - or any better?

let's have a look at the new ipconfig detail..

Open an Elevated Command Prompt, and run the following command...

IPCONFIG /ALL

Post the results.
My System SpecsSystem Spec
18 Jun 2015   #38
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

Surfing is a little slower if anything - it's hard to tell cos the speed varies all the time anyway.

Here's the ipconfig


Attached Thumbnails
cannot update, error 80072EFE , 80072EE2-ipconfig2.png  
My System SpecsSystem Spec
18 Jun 2015   #39
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I assume you've already tried the Fixit sollutions - but it's worth working through the details of this article again just in case...
Windows Update error 80072efe or 80072f76 - Microsoft Windows Help
My System SpecsSystem Spec
18 Jun 2015   #40
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

I have previously run the troubleshooter. Did it again and this time it has fixed the Service registration but shows one error per the screenshot.

I couldn't download MicrosoftFixit.wu.LB.14635808669047299.1.1.Run.exe - will try again later or download it in town tomorrow. I don't know if I've previously run that one, looks like I've only downloaded MicrosoftFixit50123 (1).msi before.

I may be offline for a day or two cos my internet account is being changed - only the account name, not the provider or eqpt. I shall report back as soon as I can.

A big big thanks for your help once again


Attached Images
cannot update, error 80072EFE , 80072EE2-troubleshoot.png 
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