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Windows 7: I get error codes 800B0100 and 8024200D

14 Jun 2015   #1
pegil

Windows 7 Professional x64
 
 
I get error codes 800B0100 and 8024200D

I get error codes 800B0100 and 8024200D every time I try to install updates

Security Update for Windows 7 for x64-based Systems (KB2654428)

Error details: Code 8024200D

Security Update for Windows 7 for x64-based Systems (KB2511455)

Error details: Code 800B0100

I ran csf a few times and it says that it found corrupted files that it could not fix.I get error codes 800B0100 and 8024200D-sfc.jpg
I also ran the SURT without any luck.. Here is the CBS log. Attachment 362601




My System SpecsSystem Spec
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14 Jun 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

We also need the CheckSUR/SURT tool results.

Pleasefollow the WindowsUpdate Posting Instructions and postthe requested data



If thefile is too large (8MB compressed), remove the older CBSPersist cab files untilthe final file is below the limit - you can always post them separately afterzipping them. (the forum doesn't allow the upload of bare CAB files, for anumber of reasons)



Pleasealso post the C:\Windows\windowsudpate.log file

My System SpecsSystem Spec
14 Jun 2015   #3
pegil

Windows 7 Professional x64
 
 

I tried uploading the zipped files it always gives me a server error
My System SpecsSystem Spec
.

14 Jun 2015   #4
pegil

Windows 7 Professional x64
 
 
Here are the rest of the files!! I uploaded them individually

[attach][attach][attach]FilterList.zip[/attach][/attach][/attach]


Attached Files
File Type: zip CheckSUR.persist.zip (3.2 KB, 1 views)
File Type: zip CheckSUR.zip (337 Bytes, 1 views)
File Type: zip DeepClean.zip (77.0 KB, 2 views)
My System SpecsSystem Spec
14 Jun 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I suspect McAfee has something to do with your problems - have you ever had ANY other anti-virus installed? which one(s)?
Surprisingly, the CheckSUR log is clear.

This probably means that the corruption is in the SoftwareDistribution folder - but let's try a couple of things before we try to fix that.

Please attempt to install both fixes - in this order- from their respective standalone installers...
Download Security Update for Windows 7 for x64-based Systems (KB2511455) from Official Microsoft Download Center
Download Security Update for Windows 7 for x64-based Systems (KB2654428) from Official Microsoft Download Center
My System SpecsSystem Spec
14 Jun 2015   #6
pegil

Windows 7 Professional x64
 
 

I had Norton for a little while because it came with the PC, but it expired and I had AVG and then Mcaffe lately.
My System SpecsSystem Spec
14 Jun 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You need to run the Norton and AVG removal tools, in that case...

Download theNorton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home



Close all otherprograms, then run the tool. When it's complete, reboot the machine whether it asks for it or not.

Download the AVG Remover 2015 ( I usually run both 32-bit and 64-bit on a 64-bit machine) from here... AVG | Download tools and utilities

once it's completed (it may reboot itself a couple of times!), reboot once more, then...



Afterthe reboot, open an Elevated Command Prompt, and run the following command



NETSH WINSOCK RESET



You'llbe advised to reboot - do so.

My System SpecsSystem Spec
14 Jun 2015   #8
pegil

Windows 7 Professional x64
 
 
Thanks so much!!! Everything seems to be fine now!

I installed the updates individually from the links you provided and they installed without issues.
Do you think I should still download and run the antivirus software removal tools?
Should I run the sfc scannow again?
My System SpecsSystem Spec
14 Jun 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You should definitely run the removal tools - Norton tends to leave a lot of rubbish behind which can cause all sorts of problems, even years later.
My System SpecsSystem Spec
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