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Windows 7: Windows update failing error 80073712

22 Jun 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

... and that is almost certainly the cause of all your problems.
Uninstall it, and do not be tempted into installing any similar scareware in future.


My System SpecsSystem Spec
.
23 Jun 2015   #12
djdocwilliams

Windows 7
 
 

I found my Win 7 disk. I tried to run a repair but not sure I ran it correctly. Do you possibly have some instructions on the best method for repair?
My System SpecsSystem Spec
24 Jun 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

My System SpecsSystem Spec
.

24 Jun 2015   #14
djdocwilliams

Windows 7
 
 

Does that process essentially wipe all programs and start fresh?
My System SpecsSystem Spec
24 Jun 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No - it preserves installed programs and data, and most settings.
As always, it's best to make a backup to external media first, in case of disaster.
My System SpecsSystem Spec
24 Jun 2015   #16
djdocwilliams

Windows 7
 
 

I will see if I have time to attempt this tonight. Thank you for your help so far!
My System SpecsSystem Spec
07 Jul 2015   #17
djdocwilliams

Windows 7
 
 

Windows repair or upgrade would not work. Did a fresh reload on the machine and started over. Thanks for your help!
My System SpecsSystem Spec
07 Jul 2015   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This things happen
Good luck with the new install!
My System SpecsSystem Spec
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 Windows update failing error 80073712




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