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Windows 7: Windows Update: Incredibly strange behaviour

18 Jun 2015   #1
thebazman

Windows 7 Ultimate x64
 
 
Windows Update: Incredibly strange behaviour

Hello,

First post here, hope some kind soul can help! I have Windows Update set to 'Check for updates but let me choose whether to download and install them', and this has been the setting since installation. When I start Windows update, over the last couple of days, it offers no new updates, and yesterday I got the 8008005 message.

Very strange however, is the fact that when I view update history, it shows that updates have been installed over the last few days that i know I have not installed myself - again, I do not have the settings configured to 'install updates automatically', but to 'Check for updates but let me choose whether to download and install them'. If I start WU from the start menu and open task manger, and right click on WU and 'go to process', task manger highlights explorer.exe.

Also, I have navigated to the file location and tried to manually execute wuapp.exe, and nothing happens, nor does anything happen when I try to execute wuauclt.exe from the file location.

I have tried:

Open the Windows Update troubleshooter - Microsoft Windows Help

But this does not seem to have fixed the issue... Any advice would be gratefully received!


My System SpecsSystem Spec
.
18 Jun 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post your C:\Windows\windowsupdate.log file,

PLease also run the following commands in an Elevated command prompt...

SC QC WUAUSERV
SC QUERYEX WUAUSERV

post the results.

Here are some instructions to make lifeeasier

1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight select Copy. In the CP Window, click on the black/white icon at topleft select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.
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 Windows Update: Incredibly strange behaviour




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