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Windows 7 popup not genuine, error 0x8004fe22
Hi there,
Recently I've got this annoying popup saying "This computer is not running genuine Windows", but of course it is! I've tried re-activating with the product key, although it tells me it's successfully activated, the not genuine message just won't go away.
Anyway, below is the output of MGADiag, could someone help please?
I see that the report shows "Tampered Service sppuinotify", so I tried the following commands in the cmd:Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE22 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-XD3V4-QHXT4-PQ926 Windows Product Key Hash: vD4yA91c8xY786Blb/rnQX0zq7U= Windows Product ID: 00359-OEM-8703827-54272 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {10C5DBFB-4737-4FDD-BA4F-5CAEACBCCB73}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.150525-0603 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{10C5DBFB-4737-4FDD-BA4F-5CAEACBCCB73}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PQ926</PKey><PID>00359-OEM-8703827-54272</PID><PIDType>3</PIDType><SID>S-1-5-21-306632682-3253932108-1278027814</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4001</Version><SMBIOSVersion major="2" minor="6"/><Date>20120420000000.000000+000</Date></BIOS><HWID>4B6A3A07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00174-038-254272-02-2052-7601.0000-1712015 Installation ID: 019405491393123205102430545475614764092626140035191214 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: PQ926 License Status: Initial grace period Time remaining: 36480 minute(s) (25 day(s)) Remaining Windows rearm count: 2 Trusted time: 21/06/2015 19:12:49 Windows Activation Technologies--> HrOffline: 0x8004FE22 HrOnline: N/A HealthStatus: 0x0002000000000000 Event Time Stamp: 6:21:2015 17:16 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered Service: sppuinotify HWID Data--> HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEAln0uBHcW4i1iNErd4NvqAhgZVoWygnPYMKmWYw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I HPET ALASKA A M I MCFG ALASKA A M I SSDT IdeRef IdeTable SSDT IdeRef IdeTable SSDT IdeRef IdeTable BGRT ALASKA A M I
NET START SPPUINOTIFY
SC QC SPPUINOTIFY
SC QUERYEX SPPUINOTIFY
It showed some system errors, is this where the problem is? Thank you for your help in advance.
Code:Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>NET START SPPUINOTIFY The SPP Notification Service service is starting. The SPP Notification Service service could not be started. A system error has occurred. System error 2 has occurred. The system cannot find the file specified. C:\Windows\system32>SC QC SPPUINOTIFY [SC] QueryServiceConfig SUCCESS SERVICE_NAME: SPPUINOTIFY TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : SPP Notification Service DEPENDENCIES : EventSystem SERVICE_START_NAME : NT AUTHORITY\LocalService C:\Windows\system32>SC QUERYEX SPPUINOTIFY SERVICE_NAME: SPPUINOTIFY TYPE : 20 WIN32_SHARE_PROCESS STATE : 1 STOPPED WIN32_EXIT_CODE : 2 (0x2) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 PID : 0 FLAGS :
Quote
I have a feeling it's the registry problem.