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Windows 7: Windows 7 Update error 80073712 on Updates KB3061518, KB3063858

09 Jul 2015   #21
looromach

 

Hi Noel,

Sorry for the late reply. I never received an email indicating you had replied to my last post. It was not until yesterday that it occurred to me to go to the forum to check for your reply. Attached are the latest files. Also below is a link for the most recent component file.

https://onedrive.live.com/redir?resi...int=file%2czip

Let me know if there is anything else you can do. Thanks.




Attached Files
File Type: log CheckSUR.log (2.6 KB, 2 views)
File Type: txt SFCFix.txt (2.1 KB, 2 views)
My System SpecsSystem Spec
.
09 Jul 2015   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Interesting results, there!

Here's a summary of the CheckSUR scan...
Code:
Checking Packages
(f) CBS Registry Error 0x80070002 Microsoft-Windows-GroupPolicy-ClientTools-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514  failed to get CurrentState
(f) CBS Registry Error 0x80070002 Microsoft-Windows-GroupPolicy-ClientTools-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514  failed to get Visibility
 
Checking Component Store
(f) CSI C Mark Deployment Not Marked 0x00000000 c!win7-micros..anguagepack_31bf3856ad364e35_7.1.7601.16492_717cd316e33ca2f6 amd64_win7-microsoft-wind..oyment-languagepack_31bf3856ad364e35_7.1.7601.16492_tr-tr_717cd316e33ca2f6 

Summary:
Seconds executed: 1372
 Found 7 errors
 Fixed 4 errors
  CSI Catalog Missing Total count: 1
  Fixed: CSI Catalog Missing.  Total count: 1
  CSI Missing Component Key Total count: 1
  Fixed: CSI Missing Component Key.  Total count: 1
  CSI Missing Identity Total count: 1
  Fixed: CSI Missing Identity.  Total count: 1
  CSI Missing C Mark Total count: 1
  Fixed: CSI Missing C Mark.  Total count: 1
  CSI C Mark Deployment Not Marked Total count: 1
  CBS Registry Error Total count: 2
The first two remaining errors should be simple enough - the last one may present a problem.

I need to do some checks, but I'll get back when I can with a fix protocol for at least the first two.
My System SpecsSystem Spec
10 Jul 2015   #23
looromach

 

Thanks, Noel. I am wondering how all this file/component corruption can be happening. Old computer, browser (Mozilla, crashes a lot!), or anti-virus (Avast)? Any thoughts? Just switched the anti-virus to Panda.

Look forward the the next step to see if we can fix this problem!
My System SpecsSystem Spec
.

11 Jul 2015   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about that - hectic week!


I've uploaded a file - jmnac.zip - to my OneDrive at Noel's OneDrive

Please download and save it to your desktop.

Right-click on the saved file and select Extract all...

Save it to the default location

This should create a file jmnac.reg



right-click on the file, and select Merge

Accept the warnings, - you should then get a 'Success' message.

Close all windows, and reboot.

Run a new CheckSUR scan and post the new CheckSUR.log file.
My System SpecsSystem Spec
11 Jul 2015   #25
looromach

 

I get an error saying "not all data was successfully written to the registry. Some keys are open by the system or other processes."

Do I need to disable something?
My System SpecsSystem Spec
11 Jul 2015   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I was afraid of that - it may mean that there are a couple more bitflips to roust out.
Please post the new CheckSUR.log anyhow, and we'll see if anything changed
My System SpecsSystem Spec
11 Jul 2015   #27
looromach

 

Some improvement. See attached log. Thanks.


Attached Files
File Type: log CheckSUR.log (1,019 Bytes, 4 views)
My System SpecsSystem Spec
11 Jul 2015   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - please upload the latest COMPONENTS hive and I'll work on that later.
My System SpecsSystem Spec
11 Jul 2015   #29
looromach

 

Here's the link to the components file. Thanks.

https://onedrive.live.com/redir?resi...int=file%2czip
My System SpecsSystem Spec
12 Jul 2015   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hopefully, this has fixed the Component Store error...

I've uploaded a file - jmnad.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, andsave to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:
 IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1DEL C:\Windows\System32\config\COMPONENTS.OLD1
 REN C:\Windows\System32\config\COMPONENTS  COMPONENTS.OLD1
 COPY  "%userprofile%\desktop\wfire\COMPONENTS"   C:\Windows\System32\config
  
.
If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
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 Windows 7 Update error 80073712 on Updates KB3061518, KB3063858




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