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Windows 7: Copy of Windows not genuine, Build 7601

07 Jul 2015   #51
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Derekimo,
Just BSOD' twice -- the second time it crashed immediately after restarting -- before I was able to open IE. Both IE and WE crashed the second time and had to restart them. I cancelled the disk check that was starting so I could get the BSOD file sent to you.




Attached Files
File Type: zip KEVIN-VAIO-Tue_07_07_2015_102514_02.zip (451.8 KB, 1 views)
My System SpecsSystem Spec
.
07 Jul 2015   #52
derekimo

Microsoft Community Contributor Award Recipient

 
 

OK, there still aren't any dump files but there are a string of these,

Code:
The device, \Device\Harddisk0\DR0, is not ready for access yet.
Followed by this,

Code:
The device, \Device\Ide\iaStor0, did not respond within the timeout period.
Which is the storage driver.

Let's try this,

Remove Intel Rapid Storage Technology applications.

1. Uninstall it from Control Panel > Programs and Features.

2. Uninstall the driver from device manager:
- Right click on "my computer" icon and click "manage" on the context menu.
- In the "Computer Management" window that opens:
- Select "Device Manager" in the left pane, It will list all the existing devices.
- Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
- Select one Intel device item under it, right click, then uninstall.
- Repeat the process for all Intel items under "IDE ATA/ATAPI controllers"

3. Now restart the computer.

4. Once booted, Windows will auto configure the appropriate native system driver.
My System SpecsSystem Spec
07 Jul 2015   #53
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Derekimo,
Done. This time I let the disk check run at startup and there were messages of items it had to repair and it did not takes hours as it has been to run the check. Now that you told me to do that I remember that I had to reconfigure my internet drivers after MCC worked on it the first time but I used services.msc to uninstall the WLAN, then let windows update/reconfigure from there. Perhaps, I may need to let windows update/reconfigure all of my drivers at some point to make sure they are configured correctly?
My System SpecsSystem Spec
.

07 Jul 2015   #54
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Do you think I should change the Startup and Recover so BSOD does a complete dump instead of a small dump?
My System SpecsSystem Spec
07 Jul 2015   #55
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by tzxlyd View Post
Derekimo,
Done. This time I let the disk check run at startup and there were messages of items it had to repair and it did not takes hours as it has been to run the check. Now that you told me to do that I remember that I had to reconfigure my internet drivers after MCC worked on it the first time but I used services.msc to uninstall the WLAN, then let windows update/reconfigure from there. Perhaps, I may need to let windows update/reconfigure all of my drivers at some point to make sure they are configured correctly?
Let's not do anything else right now. There is no reason to start messing with any other drivers at this point.

Quote   Quote: Originally Posted by tzxlyd View Post
Do you think I should change the Startup and Recover so BSOD does a complete dump instead of a small dump?
It's possible you already have a folder for those if you haven't been cleaning your computer.

Changing it back will just mean you have to upload those files to something like OneDrive because they are too large to upload here, and the DMlog collector doesn't look for those.

For the time being just leave it at small memory dumps.

You can look to see if there are any folders related to dumps in the C:\Windows folder. (MemoryDump, MiniDump, Etc.)
My System SpecsSystem Spec
07 Jul 2015   #56
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

OK. I will leave as is. So far the computer speed is much better -- I was waiting a long time on internet windows to load and that has gotten back to normal.
My System SpecsSystem Spec
07 Jul 2015   #57
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok no probs
My System SpecsSystem Spec
07 Jul 2015   #58
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Derekimo,
Another BSOD but I am sure there is nothing in the file because this time I saw the message that the dumped failed just before it restarted -- still I ran the file collector just in case.


Attached Files
File Type: zip KEVIN-VAIO-Tue_07_07_2015_152540_45.zip (471.2 KB, 1 views)
My System SpecsSystem Spec
07 Jul 2015   #59
derekimo

Microsoft Community Contributor Award Recipient

 
 

Well the first thing I can see is it is still using the driver we intended to get rid of.

Can you follow these instructions again.

Remove Intel Rapid Storage Technology applications.

1. Uninstall it from Control Panel > Programs and Features.

2. Uninstall the driver from device manager:
- Right click on "my computer" icon and click "manage" on the context menu.
- In the "Computer Management" window that opens:
- Select "Device Manager" in the left pane, It will list all the existing devices.
- Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
- Select one Intel device item under it, right click, then uninstall.
- Repeat the process for all Intel items under "IDE ATA/ATAPI controllers"

3. Now restart the computer.

4. Once booted, Windows will auto configure the appropriate native system driver.


Do not reboot until you have done both step 1 and 2.

After it reboots and installs the driver, run the log collector again so we can see if it installed the correct Microsoft driver.
My System SpecsSystem Spec
07 Jul 2015   #60
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Derekimo,
I did exactly that the 1st time but there is only one Intel Chip set under IDE, so I am attaching a capture of all of the controllers under the Device Manager. You will notice that most of the Intel Controllers are listed under the System Devices not DM.


Attached Thumbnails
Copy of Windows not genuine, Build 7601-capture-ide-ata.atapi.png   Copy of Windows not genuine, Build 7601-capture-all-intel-chips-under-dm.png  
My System SpecsSystem Spec
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