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Windows 7: Copy of Windows not genuine, Build 7601

07 Jul 2015   #61
derekimo

Microsoft Community Contributor Award Recipient

 
 

I understand that, I just want to see if it is reinstalling that driver or if we need to try something else to get the Microsoft driver to install.

Can you do it again and then run the log collector or post a screenshot like your first one above.

I am hoping to see msahci there (Mine show iaStor but that's where I want to see) when you look at driver details.


Copy of Windows not genuine, Build 7601-2015-07-07_19h21_46.png Copy of Windows not genuine, Build 7601-2015-07-07_19h22_52.png




My System SpecsSystem Spec
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07 Jul 2015   #62
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

OK. The computer of course will force a restart once I do it so I will send the capture once it restarts.
My System SpecsSystem Spec
07 Jul 2015   #63
derekimo

Microsoft Community Contributor Award Recipient

 
 

I understand. Can you confirm you don't have this in programs and features as well.


Attached Thumbnails
Copy of Windows not genuine, Build 7601-2015-07-07_19h42_05.png  
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07 Jul 2015   #64
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Derekimo,
Immediately after the computer restarts it updates the driver back to the Intel and I have to restart again for the update to take affect.


Attached Thumbnails
Copy of Windows not genuine, Build 7601-capture-ide-after-restart-uninstalled-intel-chipset.png  
Attached Files
File Type: zip KEVIN-VAIO-Tue_07_07_2015_214140_89.zip (472.2 KB, 2 views)
My System SpecsSystem Spec
07 Jul 2015   #65
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Derekimo,
Yes it is there in programs and features.


Attached Thumbnails
Copy of Windows not genuine, Build 7601-capture-programs-features.png  
My System SpecsSystem Spec
07 Jul 2015   #66
derekimo

Microsoft Community Contributor Award Recipient

 
 

OK, that was step one.

Uninstall that, then move on to uninstalling the driver, then reboot. (Even if you are asked to reboot after uninstalling from programs, choose later.)
My System SpecsSystem Spec
07 Jul 2015   #67
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Huh??? Not sure I understand...go back to DM, then uninstall again and uninstall from programs and features. So far I have not restarted after the DM uninstall. So do you want me to go back to DM, uninstall and not restart choose later? Or just uninstall from Programs now and choose later?
My System SpecsSystem Spec
07 Jul 2015   #68
derekimo

Microsoft Community Contributor Award Recipient

 
 

First: Uninstall from programs and features. (Sometimes programs ask to restart when uninstalling, in this case you don't want to, so choose later if it asks)

Second: Uninstall from Device Manager.

Then restart.

Was that better? Less confusing?
My System SpecsSystem Spec
07 Jul 2015   #69
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Yes it was. Now because I had not restarted I am going to show you what is now in IDE before I do anything else and await your instructions because the Intel is not showing up there yet because I did not restart after the driver was updated.


Attached Thumbnails
Copy of Windows not genuine, Build 7601-capture-current-dm-before-restarting-after-uninstalling-pgms-features.png  
My System SpecsSystem Spec
07 Jul 2015   #70
derekimo

Microsoft Community Contributor Award Recipient

 
 

Thanks. Go ahead and restart. It should stay with what is showing now.
My System SpecsSystem Spec
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