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Windows 7: Copy of Windows not genuine, Build 7601

08 Jul 2015   #81
gregrocker

 

Can you move the PC close enough to the router to plug in by ethernet cable to compare?

If so right click to disable the Wireless adapter in Control Panel>Network and SHaring>Change Adapter settings.

Turn off Modem and router for 30 seconds to reset just in case. See how it performs now.

Next try to flush DNS .

Run for awhile more then reset Internet Options>Advanced to Defaults, saving nothing.

Compare using another browser all along while doing this.


What is the make/model of the wireless adapter? Where did its driver come from?


Is this latest reinstall also a Factory Recovery? Remember that is a really inferior install, about the worst you can have. I was hoping you'd consider a Clean Reinstall Windows 7.

Keep in mind if you want to wipe the hard drive with Diskpart Clean Command then Clean Install Windows 7 until it starts up, install ethernet adapter if necessary along with Teamviewer, I will connect and set up your install perfectly according to Clean Reinstall Windows 7 including all of the recomended tools and optimizations.


My System SpecsSystem Spec
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08 Jul 2015   #82
derekimo

Microsoft Community Contributor Award Recipient

 
 

OK, I'm getting a little clearer picture now.

Good idea waiting on the programs for now.

I was trying to find out if you had overall performance issues or browser/internet issues.

Since it is much easier and less confusing to deal with one issue at a time we like to get things stable first then deal with the other issues.

I am hopeful that changing that driver like we just did will be the stability since it was the best culprit we had based on the information.

If you are going to write multiple lines of text can you space them out like this post, it makes reading much easier.

So it would seem the next issue in line is internet, Greg has some things for you to try.
My System SpecsSystem Spec
09 Jul 2015   #83
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Greg & Derekimo,
I was about to send you a response moments ago when another BSOD will attach the collector log file. I was saying that I

had a BSOD early yesterday morning after connecting the Seagate external drive mentioned in earlier posts. The computer

was in the process of installing the driver for the Seagate or had just finished when the BSOD happened. File is attached.

Also, I was saying that I will have to try to get to the Ethernet connection later today after I take care of some other matters

that I have been preparing for. Additionally, just got 2 messages that DDNS stopped and keyboard short cut stopped as well

as messages that windows recovered from serious failure -- the windows recovery messages are the first of their kind in a

very long time, like a year or more.


Attached Files
File Type: zip KEVIN-VAIO-Wed_07_08_2015__24203_18.zip (544.6 KB, 1 views)
File Type: zip KEVIN-VAIO-Thu_07_09_2015__04501_38.zip (598.5 KB, 4 views)
My System SpecsSystem Spec
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09 Jul 2015   #84
derekimo

Microsoft Community Contributor Award Recipient

 
 

Well the good news is we have dump files, but not very revealing.

You are still getting controller errors.

Here is your last BSOD,

Code:
Event[9190]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2015-07-09T00:43:44.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Kevin-VAIO
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa8008aaeb10, 0xfffffa8008aaedf0, 0xfffff80002f87e20). A dump was saved in: C:\Windows\Minidump\070915-23010-01.dmp. Report Id: 070915-23010-01.
And this shortly after,

Code:
Event[9194]:
  Log Name: System
  Source: atapi
  Date: 2015-07-09T00:43:44.666
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Kevin-VAIO
  Description: 
The driver detected a controller error on \Device\Ide\IdePort0.
I need to have some other eyes look at this and advise further, we'll keep at it.

Thank you for spacing out your post too.
My System SpecsSystem Spec
09 Jul 2015   #85
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Some other eyes present here.

0x9F BSODs are generally storage related issues. As I am new in this thread, I am summing the situation up ......

The HDD is a Hitachi Travelstar 5K750 750 GB. Almost free. Storage controller is msahci, that previously was IRST, AHCI mode.
  • From post #34 ...
    Quote:
    After that BSOD of about an 45 minutes ago, it switched screens to a "disk read error, press ctl-alt-del" message with the below information:
    Status: OXC00000e9
    • A disk read error with IOstatus OXC00000e9 means loss of disc information, a strong indication of hard disk failure.
  • HGST WinDFT did not detect the disc, as per post #40.
  • SMART is OK as per post #43.
My first suggestion to you ..... test the HDD using Seatools for DOS, taking the Long Test.
* Before starting, pay attention to these:
  • To Run Seatools For ODS, you need to change the storage controller mode to IDE, as DOS does not read AHCI.
  • The test will take a few hours, be patient.
  • When the test is finished, take a camera snap of the seatools screen and let us see the image.
  • When all done, Change the storage controller mode back to AHCI, otherwise windows will not boot up.
We will decide the next step after seeing the result.
My System SpecsSystem Spec
09 Jul 2015   #86
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Arc & Derekimo,
So very frustrating that this thing keeps crashing while I am replying to you guys -- another BSOD file to review. I was saying,

that I will run the SMART app and send the report later this evening. I was trying to respond the second best install I am

running here -- I was very lucky/fortunate just to get this thing to do the factory restore and I am still considering the clean

install. Once I got this PC to accept the factory restore (remember it failed during that process a couple of times) I was

elated to have gotten that far. As I told Derekimo I was suspicious of the internal HD and after it passed the SMART test we

ran I was thinking well maybe perhaps loose connection somewhere to the internal HD. I have been pricing a replacement

internal HD but if I have to do that then I would have to wipe the clean install anyway. I feel I need to know if the HD is the

problem before I do the clean install. Also, I was saying I have another exact model VAIO now so we can compare all of the

configurations now with a healthy VAIO. Please don't crash again before I get this info sent. I may have forgotten to include

something I had in the first response but I need to start the SMART test before my 1:00 pm appointment.


Attached Files
File Type: zip KEVIN-VAIO-Thu_07_09_2015_120900_46.zip (649.0 KB, 3 views)
My System SpecsSystem Spec
09 Jul 2015   #87
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

I apologize for the spacing problems but the post does not really allow for double spacing -- it is a manual effort after the crash

and I am pressed for time.
My System SpecsSystem Spec
09 Jul 2015   #88
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi tzxlyd. I agree with you that the situation is really frustrating.

I would suggest you not attempt a clean reinstall right now. Because if your and our assumption goes right, i.e. the HDD is really failing, then it may fail within the installation process which will be even frustrating. Take the seatools test as first. If no error is found, then full formatting the HDD will be our immediate next attempt.

Though the crash dump analysis is almost meaningless at this point, still I checked your upload, same results there as previous.
_____________________________________________
Code:
BugCheck F4, {3, fffffa8007c02b10, fffffa8007c02df0, fffff80002f7ce20}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
09 Jul 2015   #89
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Arc,
Thank you for your response. Had to push back meeting beause could not get to drive controller options on Vaio. Only lets me change date and time so I tried it from regedit thru HKEY_, etc. Changed value in Pciide on start to "0" from "3" but Seagate would not recognize my drive. I think even with regedit I have to get to bios to enable ide and I can't change it.

Also, this may have caused windows to crash because I changed the value. Repeatedly crashed windows has me sending this post from my tablet. I know you said bsod logs meaningless but I will send some anyway. Now they will be in separate post from this post. I will rerun othert smart tool in mean time. I gotta go now to rescheduled appt
My System SpecsSystem Spec
09 Jul 2015   #90
tzxlyd

Windows 7, 64 bit Home Premium.
 
 

Arc,
What is frustrating is it crashes while I am responding and I know I am leaving out information each time I have to recreate the

post response. I am ok with the process as I know there is really no other way to do this. I am a former EDS employee so

trust me I have been on numerous Oracle, IBM, etc. software calls in trying to resolve these types of issues. The process is

the process.


Attached Files
File Type: zip KEVIN-VAIO-Thu_07_09_2015_135420_78.zip (720.7 KB, 0 views)
File Type: zip KEVIN-VAIO-Thu_07_09_2015_140143_91.zip (790.8 KB, 0 views)
File Type: zip KEVIN-VAIO-Thu_07_09_2015_151650_51.zip (996.4 KB, 3 views)
My System SpecsSystem Spec
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