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Windows 7: Update 3033929 not installing, error code 80073712

11 Jul 2015   #11
sfwalker

Windows 7 Home Premium 64bit
 
 

The latest log files, if I'm reading it right looks like your bitflip fix worked. 15 other errors unresolved, mostly CSI payload.




Attached Files
File Type: log CheckSUR.log (4.9 KB, 3 views)
File Type: log CheckSUR.persist.log (79.0 KB, 1 views)
My System SpecsSystem Spec
.
12 Jul 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Didn't quite catch all the errors
Code:
ummary:
Seconds executed: 914
 Found 18 errors
 Fixed 3 errors
  CSI Manifest Missing Total count: 4
  CSI Catalog Missing Total count: 1
  Fixed: CSI Catalog Missing.  Total count: 1
  CSI Missing Deployment Key Total count: 4
  CSI Missing Identity Total count: 1
  Fixed: CSI Missing Identity.  Total count: 1
  CSI Missing C Mark Total count: 1
  Fixed: CSI Missing C Mark.  Total count: 1
  CSI Payload File Missing Total count: 7
Unavailable repair files:
 winsxs\manifests\amd64_c0fdc861933d0947db648ac369548ced_31bf3856ad364e35_11.2.9600.16476_none_ab1e0a0216b79505.manifest
 winsxs\manifests\amd64_0b4881e432545abdfb74fbf922bdd2af_31bf3856ad364e35_11.2.9600.16476_none_62b08cc68c2f457b.manifest
 winsxs\manifests\x86_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_11.2.9600.17239_en-us_f4d1b46a3e1920f7.manifest
 winsxs\manifests\amd64_7b330273a4d9b11bf117ccc7fd7ed608_31bf3856ad364e35_11.2.9600.16476_none_c8d8daed6e2bb466.manifest
I'll post a new fix soon, then we can work on the other errors.
My System SpecsSystem Spec
12 Jul 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - sfwac.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder sfwac in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the Manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

12 Jul 2015   #14
sfwalker

Windows 7 Home Premium 64bit
 
 

The latest log files.


Attached Files
File Type: log CheckSUR.log (3.3 KB, 3 views)
File Type: log CheckSUR.persist.log (82.3 KB, 0 views)
My System SpecsSystem Spec
13 Jul 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! - CheckSUR is as happy as it's going to get...
Code:
Summary:
Seconds executed: 888
 Found 11 errors
 Fixed 4 errors
  CSI Manifest Missing Total count: 4
  Fixed: CSI Manifest Missing.  Total count: 4
  CSI Payload File Missing Total count: 7
Now we just have to deal with the payload files.
First, let's check that they are the only ones...

Please do another SFC /SCANNOW, and post the new CBS.log file (compressed!)
My System SpecsSystem Spec
13 Jul 2015   #16
sfwalker

Windows 7 Home Premium 64bit
 
 

Here is the CBS.log compressed.
My System SpecsSystem Spec
13 Jul 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

SFC found these problems...
Code:
	Line 214417: 2015-07-13 00:36:42, Info                  CSI    000003ee [SR] Repairing 2 components
	Line 214418: 2015-07-13 00:36:42, Info                  CSI    000003ef [SR] Beginning Verify and Repair transaction
	Line 214419: 2015-07-13 00:36:42, Info                  CSI    000003f0 [SR] Cannot repair member file [l:38{19}]"TS_Connectivity.ps1" of Microsoft-Windows-WindowsUpdateDiagnostic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
	Line 214420: 2015-07-13 00:36:42, Info                  CSI    000003f1 [SR] Cannot repair member file [l:30{15}]"DiagPackage.dll" of Microsoft-Windows-WindowsUpdateDiagnostic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
	Line 214421: 2015-07-13 00:36:42, Info                  CSI    000003f2 [SR] Cannot repair member file [l:38{19}]"DiagPackage.diagpkg" of Microsoft-Windows-WindowsUpdateDiagnostic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
	Line 214422: 2015-07-13 00:36:42, Info                  CSI    000003f3 [SR] Cannot repair member file [l:36{18}]"Amd64\hpf2200t.exp" of prnhp003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
	Line 214423: 2015-07-13 00:36:42, Info                  CSI    000003f4 [SR] Cannot repair member file [l:36{18}]"Amd64\hpf2100t.exp" of prnhp003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
	Line 214424: 2015-07-13 00:36:42, Info                  CSI    000003f5 [SR] Cannot repair member file [l:36{18}]"Amd64\hpf2100t.gpd" of prnhp003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
	Line 214425: 2015-07-13 00:36:42, Info                  CSI    000003f6 [SR] Cannot repair member file [l:36{18}]"Amd64\hpf2100t.xml" of prnhp003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
... which fits rather nicely with the ones that CheckSUR found...
Code:
f)	CSI Payload File Missing	0x00000000	Amd64\hpf2200t.exp	amd64_prnhp003.inf_31bf3856ad364e35_6.1.7600.16385_none_2fd781a76c9dcc13	
(f)	CSI Payload File Missing	0x00000000	Amd64\hpf2100t.exp	amd64_prnhp003.inf_31bf3856ad364e35_6.1.7600.16385_none_2fd781a76c9dcc13	
(f)	CSI Payload File Missing	0x00000000	Amd64\hpf2100t.gpd	amd64_prnhp003.inf_31bf3856ad364e35_6.1.7600.16385_none_2fd781a76c9dcc13	
(f)	CSI Payload File Missing	0x00000000	Amd64\hpf2100t.xml	amd64_prnhp003.inf_31bf3856ad364e35_6.1.7600.16385_none_2fd781a76c9dcc13	
(f)	CSI Payload File Missing	0x00000000	TS_Connectivity.ps1	amd64_microsoft-windows-w..owsupdatediagnostic_31bf3856ad364e35_6.1.7600.16385_none_d8bc9f93971275e0	
(f)	CSI Payload File Missing	0x00000000	DiagPackage.dll	amd64_microsoft-windows-w..owsupdatediagnostic_31bf3856ad364e35_6.1.7600.16385_none_d8bc9f93971275e0	
(f)	CSI Payload File Missing	0x00000000	DiagPackage.diagpkg	amd64_microsoft-windows-w..owsupdatediagnostic_31bf3856ad364e35_6.1.7600.16385_none_d8bc9f93971275e0
I'll post a fix protocol later
My System SpecsSystem Spec
13 Jul 2015   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - sfwad.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\sfwad
hit the enter key - if you get a 'Not Found' error try
DIR D:\sfwad
or
DIR E:\sfwad



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\sfwad <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )


run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
13 Jul 2015   #19
sfwalker

Windows 7 Home Premium 64bit
 
 

This is exciting, after running the sfc scannow, received message "Windows Resource Protection found corrupt files and successfully repaired them". The CBS log is now just 685KB vs almost 50MB.

If you see no other errors do you have any suggestions for me to avoid getting in this mess again? I have removed the RAM I had added and presume it would be smart to save a Restore Point here but not sure what else I should do.

Also please let me know how I can send you some pub money. It won't pay for your time but will at least let you enjoy a few pints.
My System SpecsSystem Spec
14 Jul 2015   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! - There's no errors in the background of that log, either.
Do a Check for Updates - attempt to install ONLY the oldest update found - what happens?
If it goes in OK, try any others rem.aining.
If it fails, post the C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
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 Update 3033929 not installing, error code 80073712




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