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Windows 7: Update 3033929 not installing, error code 80073712

14 Jul 2015   #21
sfwalker

Windows 7 Home Premium 64bit
 
 

The update 3033929 failed with error 80073712.




Attached Files
File Type: log WindowsUpdate.log (2.00 MB, 1 views)
My System SpecsSystem Spec
.
14 Jul 2015   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - try installing it from the standalone...
https://www.microsoft.com/en-us/down....aspx?id=46148
My System SpecsSystem Spec
14 Jul 2015   #23
sfwalker

Windows 7 Home Premium 64bit
 
 

The standalone didn't install and the popup didn't really offer anything in the way of clues. I did attach the windowsupdate.log


Attached Images
Update 3033929 not installing, error code 80073712-notinstalled.png 
Attached Files
File Type: log WindowsUpdate.log (1.06 MB, 3 views)
My System SpecsSystem Spec
.

19 Jul 2015   #24
sfwalker

Windows 7 Home Premium 64bit
 
 

Hi Noel, do you have any further suggestions for me?
My System SpecsSystem Spec
20 Jul 2015   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - was offline most of the weekend.
windowsupdate.log is still its usual uninformative self

The error message tells us that there are registry problems - but doesn't tell us where, and CheckSUR is now clear, so that's no help either.
CBS background data didn't give us any clues before either.

I'm very close to recommending a repair install if you have the media for one - see the tutorial here... Repair Install
My System SpecsSystem Spec
21 Jul 2015   #26
sfwalker

Windows 7 Home Premium 64bit
 
 

Hi Noel, Do you think I need to fix this before trying the upgrade to Windows 10, or would the new OS possibly "fix" the problem?

I'm asking because I have an OEM install and following the link in the instructions you linked me to, the OEM .iso isn't available from the direct download site as of Feb 2015. which means I have to order a new disk from Microsoft. If that's what I need to do then fine, but if you think the upgrade might do the trick that seems easier.

Thanks again, serious about the pub money if you let me know how.
My System SpecsSystem Spec
21 Jul 2015   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Are you currently being offered the upgrade? - it is one possible way out.
My System SpecsSystem Spec
21 Jul 2015   #28
sfwalker

Windows 7 Home Premium 64bit
 
 

I am being offered the upgrade, I went ahead and reserved a copy
My System SpecsSystem Spec
22 Jul 2015   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good luck! Make sure that you back up everything to external media before the upgrade starts!
My System SpecsSystem Spec
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 Update 3033929 not installing, error code 80073712




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