Update 3033929 not installing, error code 80073712

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  1. sfwalker
    Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       New #21

    The update 3033929 failed with error 80073712.
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #22

    Hmm - try installing it from the standalone...
    https://www.microsoft.com/en-us/down....aspx?id=46148
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  4. sfwalker
    Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       New #23

    The standalone didn't install and the popup didn't really offer anything in the way of clues. I did attach the windowsupdate.log
    Attached Thumbnails Attached Thumbnails Update 3033929 not installing, error code 80073712-notinstalled.png  
    Update 3033929 not installing, error code 80073712 Attached Files
    Last edited by sfwalker; 14 Jul 2015 at 23:30.
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  6. sfwalker
    Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       New #24

    Hi Noel, do you have any further suggestions for me?
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #25

    Sorry - was offline most of the weekend.
    windowsupdate.log is still its usual uninformative self

    The error message tells us that there are registry problems - but doesn't tell us where, and CheckSUR is now clear, so that's no help either.
    CBS background data didn't give us any clues before either.

    I'm very close to recommending a repair install if you have the media for one - see the tutorial here... Repair Install
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  8. sfwalker
    Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       New #26

    Hi Noel, Do you think I need to fix this before trying the upgrade to Windows 10, or would the new OS possibly "fix" the problem?

    I'm asking because I have an OEM install and following the link in the instructions you linked me to, the OEM .iso isn't available from the direct download site as of Feb 2015. which means I have to order a new disk from Microsoft. If that's what I need to do then fine, but if you think the upgrade might do the trick that seems easier.

    Thanks again, serious about the pub money if you let me know how.
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #27

    Are you currently being offered the upgrade? - it is one possible way out.
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  11. sfwalker
    Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       New #28

    I am being offered the upgrade, I went ahead and reserved a copy
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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #29

    Good luck! Make sure that you back up everything to external media before the upgrade starts!
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