Update 3033929 not installing, error code 80073712

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  1. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    The latest log files, if I'm reading it right looks like your bitflip fix worked. 15 other errors unresolved, mostly CSI payload.
    Update 3033929 not installing, error code 80073712 Attached Files
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    Didn't quite catch all the errors
    Code:
    ummary:
    Seconds executed: 914
     Found 18 errors
     Fixed 3 errors
      CSI Manifest Missing Total count: 4
      CSI Catalog Missing Total count: 1
      Fixed: CSI Catalog Missing.  Total count: 1
      CSI Missing Deployment Key Total count: 4
      CSI Missing Identity Total count: 1
      Fixed: CSI Missing Identity.  Total count: 1
      CSI Missing C Mark Total count: 1
      Fixed: CSI Missing C Mark.  Total count: 1
      CSI Payload File Missing Total count: 7
    Unavailable repair files:
     winsxs\manifests\amd64_c0fdc861933d0947db648ac369548ced_31bf3856ad364e35_11.2.9600.16476_none_ab1e0a0216b79505.manifest
     winsxs\manifests\amd64_0b4881e432545abdfb74fbf922bdd2af_31bf3856ad364e35_11.2.9600.16476_none_62b08cc68c2f457b.manifest
     winsxs\manifests\x86_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_11.2.9600.17239_en-us_f4d1b46a3e1920f7.manifest
     winsxs\manifests\amd64_7b330273a4d9b11bf117ccc7fd7ed608_31bf3856ad364e35_11.2.9600.16476_none_c8d8daed6e2bb466.manifest
    I'll post a new fix soon, then we can work on the other errors.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    I've uploaded a file - sfwac.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder sfwac in the same place.
    Open this folder - there should be one folder inside it (Manifests)

    Copy the content of the Manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  4. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    The latest log files.
    Update 3033929 not installing, error code 80073712 Attached Files
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    Great! - CheckSUR is as happy as it's going to get...
    Code:
    Summary:
    Seconds executed: 888
     Found 11 errors
     Fixed 4 errors
      CSI Manifest Missing Total count: 4
      Fixed: CSI Manifest Missing.  Total count: 4
      CSI Payload File Missing Total count: 7
    Now we just have to deal with the payload files.
    First, let's check that they are the only ones...

    Please do another SFC /SCANNOW, and post the new CBS.log file (compressed!)
      My Computer


  6. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    Here is the CBS.log compressed.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    SFC found these problems...
    Code:
    	Line 214417: 2015-07-13 00:36:42, Info                  CSI    000003ee [SR] Repairing 2 components
    	Line 214418: 2015-07-13 00:36:42, Info                  CSI    000003ef [SR] Beginning Verify and Repair transaction
    	Line 214419: 2015-07-13 00:36:42, Info                  CSI    000003f0 [SR] Cannot repair member file [l:38{19}]"TS_Connectivity.ps1" of Microsoft-Windows-WindowsUpdateDiagnostic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 214420: 2015-07-13 00:36:42, Info                  CSI    000003f1 [SR] Cannot repair member file [l:30{15}]"DiagPackage.dll" of Microsoft-Windows-WindowsUpdateDiagnostic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 214421: 2015-07-13 00:36:42, Info                  CSI    000003f2 [SR] Cannot repair member file [l:38{19}]"DiagPackage.diagpkg" of Microsoft-Windows-WindowsUpdateDiagnostic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 214422: 2015-07-13 00:36:42, Info                  CSI    000003f3 [SR] Cannot repair member file [l:36{18}]"Amd64\hpf2200t.exp" of prnhp003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 214423: 2015-07-13 00:36:42, Info                  CSI    000003f4 [SR] Cannot repair member file [l:36{18}]"Amd64\hpf2100t.exp" of prnhp003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 214424: 2015-07-13 00:36:42, Info                  CSI    000003f5 [SR] Cannot repair member file [l:36{18}]"Amd64\hpf2100t.gpd" of prnhp003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    	Line 214425: 2015-07-13 00:36:42, Info                  CSI    000003f6 [SR] Cannot repair member file [l:36{18}]"Amd64\hpf2100t.xml" of prnhp003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    ... which fits rather nicely with the ones that CheckSUR found...
    Code:
    f)	CSI Payload File Missing	0x00000000	Amd64\hpf2200t.exp	amd64_prnhp003.inf_31bf3856ad364e35_6.1.7600.16385_none_2fd781a76c9dcc13	
    (f)	CSI Payload File Missing	0x00000000	Amd64\hpf2100t.exp	amd64_prnhp003.inf_31bf3856ad364e35_6.1.7600.16385_none_2fd781a76c9dcc13	
    (f)	CSI Payload File Missing	0x00000000	Amd64\hpf2100t.gpd	amd64_prnhp003.inf_31bf3856ad364e35_6.1.7600.16385_none_2fd781a76c9dcc13	
    (f)	CSI Payload File Missing	0x00000000	Amd64\hpf2100t.xml	amd64_prnhp003.inf_31bf3856ad364e35_6.1.7600.16385_none_2fd781a76c9dcc13	
    (f)	CSI Payload File Missing	0x00000000	TS_Connectivity.ps1	amd64_microsoft-windows-w..owsupdatediagnostic_31bf3856ad364e35_6.1.7600.16385_none_d8bc9f93971275e0	
    (f)	CSI Payload File Missing	0x00000000	DiagPackage.dll	amd64_microsoft-windows-w..owsupdatediagnostic_31bf3856ad364e35_6.1.7600.16385_none_d8bc9f93971275e0	
    (f)	CSI Payload File Missing	0x00000000	DiagPackage.diagpkg	amd64_microsoft-windows-w..owsupdatediagnostic_31bf3856ad364e35_6.1.7600.16385_none_d8bc9f93971275e0
    I'll post a fix protocol later
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    I've uploaded a file - sfwad.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\sfwad
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\sfwad
    or
    DIR E:\sfwad



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\sfwad <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )


    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  9. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #19

    This is exciting, after running the sfc scannow, received message "Windows Resource Protection found corrupt files and successfully repaired them". The CBS log is now just 685KB vs almost 50MB.

    If you see no other errors do you have any suggestions for me to avoid getting in this mess again? I have removed the RAM I had added and presume it would be smart to save a Restore Point here but not sure what else I should do.

    Also please let me know how I can send you some pub money. It won't pay for your time but will at least let you enjoy a few pints.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    Great! - There's no errors in the background of that log, either.
    Do a Check for Updates - attempt to install ONLY the oldest update found - what happens?
    If it goes in OK, try any others rem.aining.
    If it fails, post the C:\Windows\windowsupdate.log file
      My Computer


 
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