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Windows 7: Windows 7 update error 80070002

09 Jul 2015   #11
TjaMat

Windows 7 Home Premium 64bit
 
 

Shout, it has been 48 hours


My System SpecsSystem Spec
.
10 Jul 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about that - 11-hour work days are taking their toll
I'll get back to you tomorrow (promise!)
My System SpecsSystem Spec
12 Jul 2015   #13
TjaMat

Windows 7 Home Premium 64bit
 
 

Just wondering if you had time to have a look in to it
My System SpecsSystem Spec
.

13 Jul 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about the delay...

Can you zip up and attach this file to your next post please?

C:\Windows\winsxs\Pending.xml
My System SpecsSystem Spec
13 Jul 2015   #15
TjaMat

Windows 7 Home Premium 64bit
 
 

This is the only pending.xml I was able to find.


Attached Files
File Type: zip 433c70ed468dd001880a0000a81f5813.pending.zip (1.0 KB, 1 views)
My System SpecsSystem Spec
14 Jul 2015   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - I think we'll try a pending revert...

Reboot to the Repair Environment
as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt

At the command prompt, type

dism.exe /image:C:\ /cleanup-image /revertpendingactions

This is supposed to revert all pended updates, (If it fails the first time change the C:\ to D:\ and try again)
My System SpecsSystem Spec
14 Jul 2015   #17
TjaMat

Windows 7 Home Premium 64bit
 
 

Alright I followed your instructions and got this back.

Deployment Image Servicing and Management tool
version:6.1.7600.16385

Error: 1639

The command-line is missing a required servicing command
for more info.....
The Dism lof file can be found at
X:\Windows\Logs\DISM\dism.log

What to do next?
My System SpecsSystem Spec
15 Jul 2015   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That sounds like there's a missing space in your command -

dism.exe<space>/image:C:\<space>/cleanup-image<space>/revertpendingactions
or
dism.exe<space>/image:D:\<space>/cleanup-image<space>/revertpendingactions
My System SpecsSystem Spec
15 Jul 2015   #19
TjaMat

Windows 7 Home Premium 64bit
 
 

Alright I followed your instructions and got this back. :C:

Deployment Image Servicing and Management tool
version:6.1.7600.16385

Error: 2

Unable to access the image
Make sure that the path and the Windows directory for the image exist and you have read permissions on the folderX:\Windows\Logs\DISM\dism.log


I got this back on : D :

Deployment Image Servicing and Management tool
version:6.1.7601.18489

Error: 87

The cleanup-image option is unknown
For more information, refer to the help by running DISM.exe /?.
The Dism lof file can be found at
X:\Windows\Logs\DISM\dism.log

What to do next?
My System SpecsSystem Spec
15 Jul 2015   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Did you boot to the Repair Environment? - or just to Safe Mode?

The command will ONLY work in the repair environment.
My System SpecsSystem Spec
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 Windows 7 update error 80070002




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