Windows 7 update error 80070002

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  1. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #21

    I booted in repair environment
      My Computer


  2. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #22

    Wondering if you had a look at what to do next
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    Sorry - been offline for much of the time since - back later!
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #24

    I really think your only hope is a repair install if you have the media, or a clean install/factory recovery if not.

    See here for the instructions for a repair install... Repair Install
      My Computer


  5. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #25

    Thanks NoelDP

    Now I have done a factory recorvery.
    Ths sfc /scannow is working again. But it finds problems it can't resolve.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    OK - please post a new set of WU files...
      My Computer


  7. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #27

    Alright here is the cbs.log file
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #28

    Here's the problem...
    Code:
    	Line 79225: 2015-09-04 14:01:11, Info                  CSI    00000339 [SR] Repairing 1 components
    	Line 79226: 2015-09-04 14:01:11, Info                  CSI    0000033a [SR] Beginning Verify and Repair transaction
    	Line 79229: 2015-09-04 14:01:11, Info                  CSI    0000033c [SR] Cannot repair member file [l:16{8}]"img0.jpg" of Microsoft-Windows-Shell-Wallpaper-Windows, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    I'll post a fix protocol for it when I get a chance.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #29

    I've uploaded a file - tjmaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\tjmaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\tjmaa
    or
    DIR E:\tjmaa

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\tjmaa <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


 
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