Windows 7 update error 80070002

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  1. Posts : 14
    Windows 7 Home Premium 64bit
       #1

    Windows 7 update error 80070002


    Windows 7 is not updating any more.
    Did step one didn't change anything.
    My cbs.zip file is more than 8 mb (its 20mb) what should I do?
    It gives this error code 80070002.
    It says most recent check for updates: never
    Updates were installed: never

    I can't start a sfc/scannow with command promt. This is also not possible in safemode.

    Can anyone help to get windows to update?
    Last edited by TjaMat; 01 Jul 2015 at 08:27.
      My Computer


  2. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #2

    Part of the cbs.zip file
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Pleasefollow the WindowsUpdate Posting Instructions and postthe requested data



    If thefile is too large (8MB compressed), remove the older CBSPersist cab files untilthe final file is below the limit - you can always post them separately afterzipping them. (the forum doesn't allow the upload of bare CAB files, for anumber of reasons)



    Pleasealso post the C:\Windows\windowsudpate.log file

      My Computer


  4. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Thank you.
    Windows 7 update error 80070002 Attached Files
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    The CheckSUR log shows the following summary
    Code:
    Summary:
    Seconds executed: 403
     Found 1 errors
      CSI Manifest Missing Total count: 1
    Unavailable repair files:
     winsxs\manifests\x86_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.17280_en-us_933d3ccb600776ac.manifest
    I'll post a fix for that later, but I suspect that it's not related to your WU problem.

    The WU log shows this errorsequence...
    Code:
    2015-07-03 09:23:26:334 1052 16c0 Setup SelfUpdate handler is not found.  It will be downloaded
    2015-07-03 09:23:26:335 1052 16c0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
    2015-07-03 09:23:29:602 1052 16c0 Setup WARNING: Cbs StartSession, error = 0x80070002
    2015-07-03 09:23:29:625 1052 16c0 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x80070002
    2015-07-03 09:23:29:625 1052 16c0 Setup FATAL: SelfUpdate check failed, err = 0x80070002
    - which is a change on the earlier errors...
    Code:
    2015-06-23 14:50:52:793  912 181c Setup SelfUpdate handler is not found.  It will be downloaded
    2015-06-23 14:50:52:793  912 181c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
    2015-06-23 14:51:33:414  912 181c Setup WARNING: Cbs StartSession, error = 0x8007370A
    2015-06-23 14:51:33:414  912 181c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x8007370A
    2015-06-23 14:51:33:414  912 181c Setup FATAL: SelfUpdate check failed, err = 0x8007370A
    I need to do some research on those before attempting to fix it
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    I've uploaded a file - tjmaa.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.
    Right-click onthe downloaded file, and select Extract all…
    Extract to thedefault location - which will create a new folder tjmaa in the same place.
    Open this folder- there should be one folder inside it (Manifests)

    Copy the content of the manifestsfolder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  7. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Thank you.
    These are the new CheckSUR.log and CheckSUR.persist.log
    Windows 7 update error 80070002 Attached Files
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Good - CheckSUR is clear now.

    Please attempt Windows Update again, and then post the C:\Windows\windowsupdate.log and C:\Windows\Logs\CBS\CBS.log files so I can see if anything has changed.
      My Computer


  9. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Still god the same error code for windows update
    Here are these files
    Windows 7 update error 80070002 Attached Files
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    Here's the end of the CBS data...
    Code:
    2015-07-07 19:36:54, Info                  CBS    Startup processing thread terminated normally
    2015-07-07 19:36:54, Error                 CSI    0000000b (F) STATUS_OBJECT_NAME_NOT_FOUND #65319# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xdcd4a0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[217]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.18766 (win7sp1_gdr.150217-1551)\ComponentFamilies\amd64_microsoft-windows-ie-iexpress.resources_31bf3856ad364e35_fr-fr_daaed94793ae5ce4\v!9.4.8112.16421"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 14472256 (0x00dcd440))[gle=0xd0000034]
    2015-07-07 19:36:54, Error                 CSI    0000000c@2015/7/7:17:36:54.292 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
    [gle=0x80004005]
    2015-07-07 19:36:54, Error                 CSI    0000000d (F) STATUS_OBJECT_NAME_NOT_FOUND #65318# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xdcd4a0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[217]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.18766 (win7sp1_gdr.150217-1551)\ComponentFamilies\amd64_microsoft-windows-ie-iexpress.resources_31bf3856ad364e35_fr-fr_daaed94793ae5ce4\v!9.4.8112.16421"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 14473320 (0x00dcd868))[gle=0xd0000034]
    2015-07-07 19:36:54, Error                 CSI    0000000e@2015/7/7:17:36:54.323 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
    [gle=0x80004005]
    2015-07-07 19:36:54, Error                 CSI    0000000f (F) STATUS_OBJECT_NAME_NOT_FOUND #65317# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0xdcd900, key = NULL, disp = (null))[gle=0xd0000034]
    2015-07-07 19:36:54, Error                 CSI    00000010 (F) STATUS_OBJECT_NAME_NOT_FOUND #65312# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
    2015-07-07 19:36:54, Error                 CSI    00000011 (F) STATUS_OBJECT_NAME_NOT_FOUND #34941# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
    2015-07-07 19:36:54, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2015-07-07 19:36:54, Error                 CBS    Failed to initialize store parameters with boot drive:  and windows directory:  [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    I need to do some research on this - back when I find something (shout if you haven't heard in 48 hours!)
      My Computer


 
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