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Windows 7: Windows 7 update error 80070002

30 Jun 2015   #1
TjaMat

Windows 7 Home Premium 64bit
 
 
Windows 7 update error 80070002

Windows 7 is not updating any more.
Did step one didn't change anything.
My cbs.zip file is more than 8 mb (its 20mb) what should I do?
It gives this error code 80070002.
It says most recent check for updates: never
Updates were installed: never

I can't start a sfc/scannow with command promt. This is also not possible in safemode.

Can anyone help to get windows to update?


My System SpecsSystem Spec
.
02 Jul 2015   #2
TjaMat

Windows 7 Home Premium 64bit
 
 

Part of the cbs.zip file
My System SpecsSystem Spec
02 Jul 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Pleasefollow the WindowsUpdate Posting Instructions and postthe requested data



If thefile is too large (8MB compressed), remove the older CBSPersist cab files untilthe final file is below the limit - you can always post them separately afterzipping them. (the forum doesn't allow the upload of bare CAB files, for anumber of reasons)



Pleasealso post the C:\Windows\windowsudpate.log file

My System SpecsSystem Spec
.

03 Jul 2015   #4
TjaMat

Windows 7 Home Premium 64bit
 
 

Thank you.


Attached Files
File Type: log WindowsUpdate.log (1.38 MB, 1 views)
File Type: log CheckSUR.persist.log (4.5 KB, 2 views)
File Type: log FilterList.log (518 Bytes, 1 views)
File Type: log CheckSUR.log (838 Bytes, 0 views)
My System SpecsSystem Spec
03 Jul 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR log shows the following summary
Code:
Summary:
Seconds executed: 403
 Found 1 errors
  CSI Manifest Missing Total count: 1
Unavailable repair files:
 winsxs\manifests\x86_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.17280_en-us_933d3ccb600776ac.manifest
I'll post a fix for that later, but I suspect that it's not related to your WU problem.

The WU log shows this errorsequence...
Code:
2015-07-03 09:23:26:334 1052 16c0 Setup SelfUpdate handler is not found.  It will be downloaded
2015-07-03 09:23:26:335 1052 16c0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
2015-07-03 09:23:29:602 1052 16c0 Setup WARNING: Cbs StartSession, error = 0x80070002
2015-07-03 09:23:29:625 1052 16c0 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x80070002
2015-07-03 09:23:29:625 1052 16c0 Setup FATAL: SelfUpdate check failed, err = 0x80070002
- which is a change on the earlier errors...
Code:
2015-06-23 14:50:52:793  912 181c Setup SelfUpdate handler is not found.  It will be downloaded
2015-06-23 14:50:52:793  912 181c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
2015-06-23 14:51:33:414  912 181c Setup WARNING: Cbs StartSession, error = 0x8007370A
2015-06-23 14:51:33:414  912 181c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x8007370A
2015-06-23 14:51:33:414  912 181c Setup FATAL: SelfUpdate check failed, err = 0x8007370A
I need to do some research on those before attempting to fix it
My System SpecsSystem Spec
04 Jul 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - tjmaa.zip - to my OneDrive at Noel's OneDrive

Please download and save it.
Right-click onthe downloaded file, and select Extract all…
Extract to thedefault location - which will create a new folder tjmaa in the same place.
Open this folder- there should be one folder inside it (Manifests)

Copy the content of the manifestsfolder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
07 Jul 2015   #7
TjaMat

Windows 7 Home Premium 64bit
 
 

Thank you.
These are the new CheckSUR.log and CheckSUR.persist.log


Attached Files
File Type: log CheckSUR.persist.log (4.9 KB, 1 views)
File Type: log CheckSUR.log (394 Bytes, 0 views)
My System SpecsSystem Spec
07 Jul 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - CheckSUR is clear now.

Please attempt Windows Update again, and then post the C:\Windows\windowsupdate.log and C:\Windows\Logs\CBS\CBS.log files so I can see if anything has changed.
My System SpecsSystem Spec
07 Jul 2015   #9
TjaMat

Windows 7 Home Premium 64bit
 
 

Still god the same error code for windows update
Here are these files


Attached Files
File Type: log WindowsUpdate.log (1.59 MB, 0 views)
My System SpecsSystem Spec
07 Jul 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the end of the CBS data...
Code:
2015-07-07 19:36:54, Info                  CBS    Startup processing thread terminated normally
2015-07-07 19:36:54, Error                 CSI    0000000b (F) STATUS_OBJECT_NAME_NOT_FOUND #65319# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xdcd4a0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[217]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.18766 (win7sp1_gdr.150217-1551)\ComponentFamilies\amd64_microsoft-windows-ie-iexpress.resources_31bf3856ad364e35_fr-fr_daaed94793ae5ce4\v!9.4.8112.16421"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 14472256 (0x00dcd440))[gle=0xd0000034]
2015-07-07 19:36:54, Error                 CSI    0000000c@2015/7/7:17:36:54.292 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2015-07-07 19:36:54, Error                 CSI    0000000d (F) STATUS_OBJECT_NAME_NOT_FOUND #65318# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xdcd4a0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[217]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.18766 (win7sp1_gdr.150217-1551)\ComponentFamilies\amd64_microsoft-windows-ie-iexpress.resources_31bf3856ad364e35_fr-fr_daaed94793ae5ce4\v!9.4.8112.16421"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 14473320 (0x00dcd868))[gle=0xd0000034]
2015-07-07 19:36:54, Error                 CSI    0000000e@2015/7/7:17:36:54.323 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2015-07-07 19:36:54, Error                 CSI    0000000f (F) STATUS_OBJECT_NAME_NOT_FOUND #65317# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0xdcd900, key = NULL, disp = (null))[gle=0xd0000034]
2015-07-07 19:36:54, Error                 CSI    00000010 (F) STATUS_OBJECT_NAME_NOT_FOUND #65312# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2015-07-07 19:36:54, Error                 CSI    00000011 (F) STATUS_OBJECT_NAME_NOT_FOUND #34941# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2015-07-07 19:36:54, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-07-07 19:36:54, Error                 CBS    Failed to initialize store parameters with boot drive:  and windows directory:  [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
I need to do some research on this - back when I find something (shout if you haven't heard in 48 hours!)
My System SpecsSystem Spec
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