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Windows 7: Windows suddenly says NOT GENUINE. but actually it is. Help me.

03 Jul 2015   #21
SAGhuman

Window 7 Home Premium
 
 

none of them appears shortcut here. all 3 are downloading and opening fine. tell me if problem still persists. But still as you have asked.

Attachment 364680

Attachment 364681

Attachment 364682


My System SpecsSystem Spec
.
03 Jul 2015   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

... OK - scratch that! - the files seem to be OK (I blame my stupid phone lying to me! - two of the files claimed to be less than 10Bytes long!)
My System SpecsSystem Spec
03 Jul 2015   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR log reveals the following problems...
Code:
Summary:
Seconds executed: 2339
 Found 17 errors
  CSI Payload File Missing Total count: 12
  CBS MUM Missing Total count: 5
Unavailable repair files:
 servicing\packages\Package_1_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3023215_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB3023215_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat
I'll post a fix protocol as soon as I can get to it (may be Saturday or Sunday)
My System SpecsSystem Spec
.

03 Jul 2015   #24
SAGhuman

Window 7 Home Premium
 
 

yea' sure. thanks Noel. i will be waiting.
My System SpecsSystem Spec
04 Jul 2015   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

(I thought I just posted this?)


I've uploaded a file - sghaa.zip - to my OneDrive at Noel's OneDrive

Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder sghaa in the same place.

Open this folder- there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder

C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
04 Jul 2015   #26
SAGhuman

Window 7 Home Premium
 
 

hi Noel, actually when i open CheckSur Folder. it comes back with an error that access in denied. although i am opening as an administrator.

P.S i want to ask are we still on "WINDOW NOT GENIUNE ISSUE" THANKS.
My System SpecsSystem Spec
04 Jul 2015   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

definitely - amongst other things
My System SpecsSystem Spec
05 Jul 2015   #28
SAGhuman

Window 7 Home Premium
 
 

Noe Bro. still cant open CheckSur folder in C:\wINDOWS\temp
Help
My System SpecsSystem Spec
05 Jul 2015   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Can't open it - or can't find it?
If you can't find it, simply create it
If you can't open it, please run the following commands

ATTRIB C:\Windows\Temp\CheckSur\Servicing\Packages
ICACLS C:\Windows\Temp\CheckSur\Servicing\Packages
ICACLS C:\Windows\Temp\CheckSUR
ICACLS C:\Windows\Temp

Post the results
My System SpecsSystem Spec
05 Jul 2015   #30
SAGhuman

Window 7 Home Premium
 
 

Here are the files you asked. hope this is what you asked for.


Attachment 364964

CheckSUR.persist.log


My System SpecsSystem Spec
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 Windows suddenly says NOT GENUINE. but actually it is. Help me.




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