Windows suddenly says NOT GENUINE. but actually it is. Help me.

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  1. Posts : 21
    Window 7 Home Premium
    Thread Starter
       #21

    none of them appears shortcut here. all 3 are downloading and opening fine. tell me if problem still persists. But still as you have asked.

    Attachment 364680

    Attachment 364681

    Attachment 364682
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #22

    ... OK - scratch that! - the files seem to be OK (I blame my stupid phone lying to me! - two of the files claimed to be less than 10Bytes long!)
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    The CheckSUR log reveals the following problems...
    Code:
    Summary:
    Seconds executed: 2339
     Found 17 errors
      CSI Payload File Missing Total count: 12
      CBS MUM Missing Total count: 5
    Unavailable repair files:
     servicing\packages\Package_1_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_3_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB3023215_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_1_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_2_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_3_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB3023215_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB3023215~31bf3856ad364e35~amd64~~6.1.1.0.cat
    I'll post a fix protocol as soon as I can get to it (may be Saturday or Sunday)
      My Computer


  4. Posts : 21
    Window 7 Home Premium
    Thread Starter
       #24

    yea' sure. thanks Noel. i will be waiting.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    (I thought I just posted this?)


    I've uploaded a file - sghaa.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder sghaa in the same place.

    Open this folder- there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder

    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  6. Posts : 21
    Window 7 Home Premium
    Thread Starter
       #26

    hi Noel, actually when i open CheckSur Folder. it comes back with an error that access in denied. although i am opening as an administrator.

    P.S i want to ask are we still on "WINDOW NOT GENIUNE ISSUE" :) THANKS.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    definitely - amongst other things
      My Computer


  8. Posts : 21
    Window 7 Home Premium
    Thread Starter
       #28

    Noe Bro. still cant open CheckSur folder in C:\wINDOWS\temp
    Help
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #29

    Can't open it - or can't find it?
    If you can't find it, simply create it
    If you can't open it, please run the following commands

    ATTRIB C:\Windows\Temp\CheckSur\Servicing\Packages
    ICACLS C:\Windows\Temp\CheckSur\Servicing\Packages
    ICACLS C:\Windows\Temp\CheckSUR
    ICACLS C:\Windows\Temp

    Post the results
      My Computer


  10. Posts : 21
    Window 7 Home Premium
    Thread Starter
       #30

    Here are the files you asked. hope this is what you asked for.


    Attachment 364964

    CheckSUR.persist.log
      My Computer


 
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