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Windows 7: Windows update Error codes 800736B3 and 9C57

10 Jul 2015   #11
divaesque

Windows 7 64 bit
 
 

I tried all three kb codes and received the Windows Standalone Installer error message: "The update is not installed on this computer"


My System SpecsSystem Spec
.
11 Jul 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Odd - please run another CheckSUR scan and post the new CheckSUR.log and CheckSUR.Persist.log files.
My System SpecsSystem Spec
14 Jul 2015   #13
divaesque

Windows 7 64 bit
 
 

Please see attached. Thanks!


Attached Files
File Type: log CheckSUR.log (787 Bytes, 3 views)
File Type: log CheckSUR.persist.log (6.8 KB, 1 views)
My System SpecsSystem Spec
.

15 Jul 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The errors are still there - unsurprisingly.

I need to think about this. I'll reply again when I've thought of a new approach, but shout if you haven't heard before the weekend!
My System SpecsSystem Spec
15 Jul 2015   #15
divaesque

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The errors are still there - unsurprisingly.

I need to think about this. I'll reply again when I've thought of a new approach, but shout if you haven't heard before the weekend!
Seriously, Noel, no rush! I've waited this long and it's not like the problem is going anywhere! lol I'm truly grateful for your time and your help so far.
My System SpecsSystem Spec
21 Jul 2015   #16
divaesque

Windows 7 64 bit
 
 

Any more thoughts on this one?
My System SpecsSystem Spec
22 Jul 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've been working 12-hour days this week - as well as trying to catch up/keep up with the forum

I haven't forgotten you, or your patience!

Back when I can find time (and energy - I'm also fighting a cold!)
My System SpecsSystem Spec
19 Aug 2015   #18
divaesque

Windows 7 64 bit
 
 

Hi Noel

Any further thoughts on this issue? Thanks!
My System SpecsSystem Spec
22 Aug 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ooops!

Let's have a look in the registry...
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
22 Aug 2015   #20
divaesque

Windows 7 64 bit
 
 

My System SpecsSystem Spec
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 Windows update Error codes 800736B3 and 9C57




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