Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows not updating, errors found

04 Jul 2015   #1
PriteshD

Windows 7 Home Premium 64 bit
 
 
Windows not updating, errors found (code 80073712)

So, basically my windows 7 is not installing the updates since some months and i dont know what to do. It dint bother me untill now that actually i want to get it updated to get the win 10.
Well, my product is genuine i had it checked at https://www.microsoft.com/genuine/validate/

First i tried to reset the updates components with a tool provided by microsoft support, and it detected 2 erros that could not fix. [attachment: erros.png]
Then i went to check for updates and not it shows this error. [attachment: erros2.png]

Grateful if anyone can help me sort this problem out!!

Regards, P




Attached Thumbnails
Windows not updating, errors found-erros.png   Windows not updating, errors found-erros2.png  
My System SpecsSystem Spec
.
05 Jul 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It looks like you have some major corruption in the CBS store...
Almost the only content of your CBS logs is multiple instances of the following error sequence...
Code:
2015-07-04 22:10:08, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-07-04 22:10:08, Error                 CBS    Failed to initialize store parameters with boot drive:  and windows directory:  [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-07-04 22:10:08, Info                  CSI    000015be No store version format found; DLL store format 0.0.0.6
2015-07-04 22:10:08, Error                 CSI    000015bf@2015/7/4:20:10:08.726 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
I need to have alook at your COMPONENTS registry hive



Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
If the copy fails because the file is in use, then reboot to Safe Mode, and try it from there.
My System SpecsSystem Spec
05 Jul 2015   #3
PriteshD

Windows 7 Home Premium 64 bit
 
 

My System SpecsSystem Spec
.

05 Jul 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ouch - the COMPONENTS file is totally corrupted, and effectively empty.
The uncompressed size is normally around 35-45MB - yours is 256Kb (the minimum size possible for a registry hive).

Unless you have a System Restore point with an uncorrupted hive, then your only option is a repair install of windows (if you have proper Windows media), or a System recovery (if all you have is a Recovery partition, or Recovery media)
My System SpecsSystem Spec
05 Jul 2015   #5
PriteshD

Windows 7 Home Premium 64 bit
 
 

Well thanks for it, i will be trying to repair install. Will post back what happens

Regards, P
My System SpecsSystem Spec
Reply

 Windows not updating, errors found




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
SFC /SCANNOW found errors but was unable to fix them
I have performed a SFC /SCANNOW as I'm having trouble with my windows. It found errors but it was unable to fixe them. How can I fix these errors. I attach the log that I got. Thanks in advance.
Performance & Maintenance
BSOD - different errors found for some reason.
Hi guys, I need help with my desktop. After not using the desktop for about 2 months, all sorts of bsods show up, to my dismay. i tried googling some solutions to no avail. some of them are: bad pool caller, msrv24c.exe and one other thing i dont remember. I uploaded the zip file as per the...
BSOD Help and Support
Errors 80073212 & 800F0900 when updating windows windows 7
Hi all, I'm getting the referenced errors when trying to update windows. My machine BSOD before I started noticing this error (not sure if I had this issue before the BSOD). I have tried a number of things: * Removing and redownloading the files * Doing a clean reboot and: ** Running SFC...
Windows Updates & Activation
scan found errors on hdd and fixed them, do I still have a problem?
My hdd made some click click beep noises... so I scanned it with seatools. It found several errors the first check and fixed them all. The second scan it found 2 errors and fixed them. What I am not sure of is whats next? Is my hdd going to die on me anyways? Was that what the noises were...
Hardware & Devices
Booting errors fixboot element not found etc
Before I start, I must warn you that all this was typed on my iPod touch. grammar and spelling may not be that good . My booting errors first occures after i tried to clone my hard drive numerous times. First I tried with windows tools and apps but to avail. Then I tried with Linux and no...
Hardware & Devices
when i run memtest86 i found 41 errors:(
hi freinds my computer is jamming and have bosd and i run memtest86 from the dos this is the picture for the test : http://www4.0zz0.com/2010/03/25/13/211112675.jpg
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:13.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App