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Windows 7: Fixing CheckSUR.log problems (Error 80070490)

06 Jul 2015   #1
7hells

Windows 7 Ultimate 32-bit
 
 
Fixing CheckSUR.log problems (Error 80070490)

Hi!

This is to prepare my laptop for the Windows 10 update. I needed to install KB2952664, but it gives the error mentioned above. I'm looking for the KB2952664 package to resolve this with the System Update Readiness Tool, unfortunately I can't find the package. My IE is malfunctioning so I can't go to catalog.update.microsoft.com . Hoping you can help.


My System SpecsSystem Spec
.
06 Jul 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the summary from the CheckSUR log...
Code:
Summary:
Seconds executed: 1770
 Found 13 errors
  CSI Manifest Missing Total count: 6
  CSI Payload File Missing Total count: 3
  CBS MUM Missing Total count: 3
  CBS Catalog Missing Total count: 1
Unavailable repair files:
 winsxs\manifests\x86_3a6c44dd030cdeb2e66ea99e76f5ff5d_31bf3856ad364e35_6.1.7601.18467_none_d93c8ba81179d56f.manifest
 winsxs\manifests\x86_66c749495e107c8813a573da08af527d_31bf3856ad364e35_6.1.7601.18467_none_cd3a7f9b3f1d166d.manifest
 winsxs\manifests\x86_6d4e5fc5804e33924ca3492537d8db7a_31bf3856ad364e35_6.1.7601.18467_none_7d79ee1ea058bbbd.manifest
 winsxs\manifests\x86_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18467_none_89807d6e57bda0ec.manifest
 winsxs\manifests\x86_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18467_none_733c94b3e1709754.manifest
 winsxs\manifests\x86_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18467_none_09f82166a865aedb.manifest
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
I'll post a fix for the missing files above a bit later - then we'll have to worry about the missing payload files afterwards.
My System SpecsSystem Spec
06 Jul 2015   #3
7hells

Windows 7 Ultimate 32-bit
 
 

Thank you
My System SpecsSystem Spec
.

07 Jul 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - 7hsaa.zip - to my OneDrive at Noel's OneDrive

Please download and save it.

Right-click onthe downloaded file, and select Extract all…
Extract to the default location - which will create a new folder 7hsaa in the same place.

Open this folder- there should be two folders inside it (Manifests,and Packages)

Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)


Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
07 Jul 2015   #5
7hells

Windows 7 Ultimate 32-bit
 
 

I did what you mentioned above ad got this...


Attached Files
File Type: log CheckSUR.log (4.4 KB, 8 views)
File Type: log CheckSUR.persist.log (525.6 KB, 0 views)
My System SpecsSystem Spec
07 Jul 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's what comes of doing things before finishing the first cup of coffee - I based the fix on the wrong version of the update concerned

I'll post another fix later
Code:
Summary:
Seconds executed: 1660
 Found 13 errors
 Fixed 2 errors
  CSI Manifest Missing Total count: 6
  Fixed: CSI Manifest Missing.  Total count: 2
  CSI Payload File Missing Total count: 3
  CBS MUM Missing Total count: 3
  CBS Catalog Missing Total count: 1
Unavailable repair files:
 winsxs\manifests\x86_3a6c44dd030cdeb2e66ea99e76f5ff5d_31bf3856ad364e35_6.1.7601.18467_none_d93c8ba81179d56f.manifest
 winsxs\manifests\x86_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18467_none_733c94b3e1709754.manifest
 winsxs\manifests\x86_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18467_none_09f82166a865aedb.manifest
 winsxs\manifests\x86_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18467_none_89807d6e57bda0ec.manifest
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
My System SpecsSystem Spec
07 Jul 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - got the right ones this time
I've uploaded a file - 7hsab.zip - to my OneDrive at Noel's OneDrive

Please download and save it.

Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder 7hsab in the same place.

Open this folder- there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder

C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)


Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
07 Jul 2015   #8
7hells

Windows 7 Ultimate 32-bit
 
 

Thanks! Will be waiting for it!
My System SpecsSystem Spec
07 Jul 2015   #9
7hells

Windows 7 Ultimate 32-bit
 
 

Gotcha! Only three payloads missing left


Attached Files
File Type: log CheckSUR.log (8.5 KB, 2 views)
File Type: log CheckSUR.persist.log (534.1 KB, 0 views)
My System SpecsSystem Spec
07 Jul 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yep
Code:
(f) CSI Payload File Missing 0x00000000 mshtml.tlb x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891 
(f) CSI Payload File Missing 0x00000000 mshtml.dll x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891 
(f) CSI Payload File Missing 0x00000000 aepic.dll x86_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18467_none_733c94b3e1709754 
 
.
We have to deal with these a different way - and also need to check that they aren't the only missing files...



SFC -System File Checker - Instructions

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt- the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.

Upload theCBS.log file (compressed, please!) to your reply (You'll have to copy it to the desktop first, before zipping the copy for upload)
My System SpecsSystem Spec
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 Fixing CheckSUR.log problems (Error 80070490)




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