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Windows 7: Windows 7 Service Pack 1 - FAIL

06 Jul 2015   #1
swimboycdf

Windows 7 Ultimate 64 bit
 
 
Windows 7 Service Pack 1 - FAIL

Hi all,

Attachments as per instructions. Help!




Attached Thumbnails
Windows 7 Service Pack 1 - FAIL-error.jpg  
My System SpecsSystem Spec
.
06 Jul 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

From the looks of that, I suspect that all you need to do is to install the Service Pack using the standalone update from here...
https://www.microsoft.com/en-gb/down...s.aspx?id=5842
You need the windows6.1-KB976932-X64.exe file
My System SpecsSystem Spec
07 Jul 2015   #3
swimboycdf

Windows 7 Ultimate 64 bit
 
 

Hi. Thanks for checking through the logs. Have downloaded and run the standalone update but it is still failing...


Attached Thumbnails
Windows 7 Service Pack 1 - FAIL-failed2.jpg  
My System SpecsSystem Spec
.

07 Jul 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Unusual - please post a new CBS.log file, and the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
07 Jul 2015   #5
swimboycdf

Windows 7 Ultimate 64 bit
 
 

Here you go. Thanks for helping!


Attached Files
File Type: log WindowsUpdate.log (1.24 MB, 2 views)
My System SpecsSystem Spec
07 Jul 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - I think I see what's happened.

Now all I have to do is work out how to deal with it!

Back when I can get to it - shout if you haven't heard in 48 hours...
My System SpecsSystem Spec
08 Jul 2015   #7
swimboycdf

Windows 7 Ultimate 64 bit
 
 

Much appreciated!
My System SpecsSystem Spec
08 Jul 2015   #8
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

Note that it's wise to disable any and all anti-virus protection you may have as that is a prime cause for a service pack installation failure.
My System SpecsSystem Spec
08 Jul 2015   #9
optiplex gx520

Windows 7 Ultimate 32 bit,Chromium OS, windows server 2008 32bit
 
 

run a hard drive check to check for corrupt windows components
My System SpecsSystem Spec
09 Jul 2015   #10
swimboycdf

Windows 7 Ultimate 64 bit
 
 

Thanks both!

I did try allowing the update to install without AV enabled and got the same thing.

I ran the SFC /Scannow prior to posting or are you referring to another hard drive/windows check?

Cheers
My System SpecsSystem Spec
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 Windows 7 Service Pack 1 - FAIL




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