Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Update doesn't update. Error code C80003FA

07 Jul 2015   #1
betaOrionis

Windows 7 Professional x64 SP1
 
 
Windows Update doesn't update. Error code C80003FA

Hello,
First, excuse my english, I'm trying my best.

I get error C80003FA whenever I do a Windows Update run.

I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

I uploaded the CBS.zip

Hope you can help me, thanks.


My System SpecsSystem Spec
.
08 Jul 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There are no errors in any of the posted logs
Please post the C:\WIndows\windowsupdate.log file.

Please also post the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...

Save the file as Appevt.evtx

Repeat for the System log

then zip both, and upload them.
My System SpecsSystem Spec
08 Jul 2015   #3
betaOrionis

Windows 7 Professional x64 SP1
 
 

Hello,
these are the requested files,
Thanks!


Attached Files
File Type: log WindowsUpdate.log (1.55 MB, 3 views)
File Type: zip Appevt.zip (18.8 KB, 3 views)
File Type: zip Sysevt.zip (35.5 KB, 2 views)
My System SpecsSystem Spec
.

08 Jul 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This may be the result of either corruption of the Software Distribution Folder, or faulty permissions (or both!)
Note: you will lose your Update history (but the updateswill still be installed, and viewable in the Installed Updates listing).


Open an Elevated Command Prompt

Run the following commands


NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

reboot

Then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed.

If it goes in OK, then go back to Windows updates and install the others.
If it fails, post the new Windowsupdate.log file.
My System SpecsSystem Spec
08 Jul 2015   #5
betaOrionis

Windows 7 Professional x64 SP1
 
 

I did as you told me, but it didn't work. It shows the same C80003FA error and says "Updates were installed: never". Here's my Windows Update log.
Thanks


Attached Files
File Type: log WindowsUpdate.log (1.60 MB, 2 views)
My System SpecsSystem Spec
08 Jul 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK, let's have a look at some permissions, then...

Open an Elevated Command Prompt, and run the following commands...

DIR C:\Windows\SoftwareDistribution
ICACLS C:\Windows\SoftwareDistribution
ICACLS C:\Windows

Post the results.


Here are some instructions to make lifeeasier

1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.
My System SpecsSystem Spec
08 Jul 2015   #7
betaOrionis

Windows 7 Professional x64 SP1
 
 

Here are the results:

C:\Windows\system32>DIR C:\Windows\SoftwareDistribution
El volumen de la unidad C no tiene etiqueta.
El número de serie del volumen es: ECD1-CEBC

Directorio de C:\Windows\SoftwareDistribution

08/07/2015 10:34 <DIR> .
08/07/2015 10:34 <DIR> ..
08/07/2015 10:34 <DIR> AuthCabs
08/07/2015 10:11 <DIR> DataStore
08/07/2015 10:11 <DIR> Download
08/07/2015 10:11 2 ReportingEvents.log
08/07/2015 10:34 <DIR> SelfUpdate
08/07/2015 10:34 <DIR> WuRedir
1 archivos 2 bytes
7 dirs 85.229.789.184 bytes libres

C:\Windows\system32>ICACLS C:\Windows\SoftwareDistribution
C:\Windows\SoftwareDistribution NT SERVICE\TrustedInstallerI)(F)
NT SERVICE\TrustedInstallerI)(CI)(IO)(F)
NT AUTHORITY\SYSTEMI)(F)
NT AUTHORITY\SYSTEMI)(OI)(CI)(IO)(F)
BUILTIN\AdministradoresI)(F)
BUILTIN\AdministradoresI)(OI)(CI)(IO)(F)
BUILTIN\UsuariosI)(RX)
BUILTIN\UsuariosI)(OI)(CI)(IO)(GR,GE)
CREATOR OWNERI)(OI)(CI)(IO)(F)

Se procesaron correctamente 1 archivos; error al procesar 0 archivos

C:\Windows\system32>ICACLS C:\Windows
C:\Windows NT SERVICE\TrustedInstallerF)
NT SERVICE\TrustedInstallerCI)(IO)(F)
NT AUTHORITY\SYSTEMM)
NT AUTHORITY\SYSTEMOI)(CI)(IO)(F)
BUILTIN\AdministradoresM)
BUILTIN\AdministradoresOI)(CI)(IO)(F)
BUILTIN\UsuariosRX)
BUILTIN\UsuariosOI)(CI)(IO)(GR,GE)
CREATOR OWNEROI)(CI)(IO)(F)

Se procesaron correctamente 1 archivos; error al procesar 0 archivos
My System SpecsSystem Spec
08 Jul 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That all looks normal - I'll see if I can find another cause of this error, and get back to you.
My System SpecsSystem Spec
08 Jul 2015   #9
betaOrionis

Windows 7 Professional x64 SP1
 
 

Ok, thanks.

Edit: I look at the Appevt file and it shows several warnings (Id.399) and errors (Id.474) that has something to do with C:\Windows\SoftwareDistribution. Maybe that's part of the problem?
My System SpecsSystem Spec
11 Jul 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - possibly - let's have a look!

Open Event Viewer

click on theWindows logs entry in the left pane to expand it.

Now click on theApplication entry - wait while it loads.

Click on 'File'in the menu bar and select Save...

Save the file asAppevt.evtx

Repeat for theSystem log

then zip both,and upload them.

My System SpecsSystem Spec
Reply

 Windows Update doesn't update. Error code C80003FA




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows Update fails in Update Check. Error code C80003FA.
Hello, I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates. I've tried several fixes including: - Waiting 15 minutes and running Windows Update again. - Letting Windows Update run on its own schedule. - SFC /Scannow -...
Windows Updates & Activation
Windows Updates Error Code's 8024000E & C80003FA
Hi, I keep getting Windows Update Error Code's 8024000E & C80003FA whenever I search for new updates. Error code 8024000E is the most common. This has been an ongoing problems for several months now. I have run SURT multiple times as well as SFC and the FixIt tool. I've tried to re-register the...
Windows Updates & Activation
Windows update error code 2 on installing security update .NETF 4.52
Hi everybody I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128) I have also some other errors installing Internet Explorer 11. I have used "sfc /scannow" command...
Windows Updates & Activation
Windows 7 doesn't update with Error Code 8007370B
Hi, 2 weeks ago my dad reported me a Windows Update problem showing Code 8007370B. He is using Windows 7 Home Professional 32 bit system with SP1. He used the CheckSUR-Software producing the 2 file "checkSUR.log" & "CheckSUR.persist.log" with are attached. Now I am visiting my parents and of...
Windows Updates & Activation
Update for Windows Update Error Code 800700B7
Been using Google and such for a couple months messing with it but cant get update to work. My girlfriend updated from Vista a while ago and I cant crack this! I have done all the differect things I could find from Microsoft to no avail. The fixit program finds something and says its fixed but...
Windows Updates & Activation
MSE Malfunctioning, Windows Update Error C80003FA, and More
A while ago I built my own computer, and it worked fine for about two weeks. However, since then, it has had many errors and problems with programs. After wiping my drive and reinstalling countless times, I've kind of been able to get it to work (I'm using the computer to write this), but I can't...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 01:06.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App