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Windows 7: Service Pack 1 fails to configure/install

15 Jul 2015   #1
ProfDS

Windows 7 Professional 64-bit
 
 
Service Pack 1 fails to configure/install

1. System Update Readiness tool runs to completion.
2. SFC scan detects errors but cannot fix them.
3. The SP1 update (KB976932) has failed (and succeeded once) with several error codes:
1/16/2013 - Code 8024000B - Installation status: Cancelled
9/7/2013 - Installation status: Successful
9/8/2013 - Code 800F0826 - Installation status: Failed
12/31/2013 - Code 80246007 - Installation status: Failed
12/31/2013 - Code 800F0826 - Installation status: Failed
3/22/2014 - Code 800F0826 - Installation status: Failed
3/23/2014 - Code 800F0826 - Installation status: Failed
5/17/2014 - Code 800F0826 - Installation status: Failed
5/17/2014 - Code 800F0826 - Installation status: Failed
5/18/2014 - Code 800F0826 - Installation status: Failed
5/18/2014 - Code 800706BE - Installation status: Failed
5/18/2014 - Code 800F0826 - Installation status: Failed
5/18/2014 - Code 800F0826 - Installation status: Failed
5/18/2014 - Code 800F0826 - Installation status: Failed
5/18/2014 - Code 800F0826 - Installation status: Failed
5/19/2014 - Code 800F0826 - Installation status: Failed
5/19/2014 - Code 80070643 - Installation status: Failed
5/19/2014 - Code 800F0826 - Installation status: Failed
5/20/2014 - Code 800F0826 - Installation status: Failed
5/21/2014 - Code 800F0826 - Installation status: Failed
5/22/2014 - Code 800F0826 - Installation status: Failed
5/28/2014 - Code 800F0826 - Installation status: Failed
5/29/2014 - Code 800F0826 - Installation status: Failed
5/30/2014 - Code 800F0826 - Installation status: Failed
5/31/2014 - Code 800F0826 - Installation status: Failed
5/31/2014 - Code 800F0826 - Installation status: Failed
6/1/2014 - Code 800F0826 - Installation status: Failed
6/1/2014 - Code 800F0826 - Installation status: Failed
6/2/2014 - Code 800F0826 - Installation status: Failed
6/2/2014 - Code 800F0828 - Installation status: Failed
6/3/2014 - Code 800F0828 - Installation status: Failed
6/4/2014 - Code 800F0828 - Installation status: Failed
6/5/2014 - Code 800F0826 - Installation status: Failed
6/6/2014 - Code 800F0826 - Installation status: Failed
6/9/2014 - Code 800F0826 - Installation status: Failed
6/9/2014 - Code 800F0826 - Installation status: Failed
6/9/2014 - Code 800F0826 - Installation status: Failed
6/27/2014 - Code 800F0826 - Installation status: Failed
7/7/2014 - Code 800F0826 - Installation status: Failed
7/23/2014 - Code 800F0826 - Installation status: Failed
7/24/2014 - Code 800F0826 - Installation status: Failed
7/24/2014 - Code 800F0826 - Installation status: Failed
7/25/2014 - Code 800F0826 - Installation status: Failed
7/28/2014 - Code 80010108 - Installation status: Failed
7/29/2014 - Code 800F0826 - Installation status: Failed
7/29/2014 - Code 800F0826 - Installation status: Failed
8/3/2014 - Code 800F0826 - Installation status: Failed
8/7/2014 - Code 800F0826 - Installation status: Failed
8/27/2014 - Code 800F0826 - Installation status: Failed
9/20/2014 - Code 800F0826 - Installation status: Failed
12/7/2014 - Code 800F0826 - Installation status: Failed
12/9/2014 - Code 800F0826 - Installation status: Failed
12/9/2014 - Code 800F0826 - Installation status: Failed
12/11/2014 - Code 800F0826 - Installation status: Failed
12/12/2014 - Code 800F0826 - Installation status: Failed
12/12/2014 - Code 800F0826 - Installation status: Failed
12/13/2014 - Code 800F0826 - Installation status: Failed
12/13/2014 - Code 800F0826 - Installation status: Failed
12/13/2014 - Code 800F0826 - Installation status: Failed
12/13/2014 - Code 800F0826 - Installation status: Failed
12/13/2014 - Code 80010108 - Installation status: Failed
12/17/2014 - Code 800F0826 - Installation status: Failed
5/8/2015 - Code 8024000B - Installation status: Cancelled
6/9/2015 - Code 80200010 - Installation status: Failed
6/9/2015 - Code 80200010 - Installation status: Failed
6/10/2015 - Code 800F0826 - Installation status: Failed
6/10/2015 - Code 800F0826 - Installation status: Failed
7/12/2015 - Code 800F0826 - Installation status: Failed
7/15/2015 - Code 8024000B - Installation status: Cancelled
7/15/2015 - Code 800F0826 - Installation status: Failed

4. I have attached my CBS folder with CBSPersist files omitted.

Windows 7 Service Pack 1 downloads/installs successfully up until restart, when configuration fails after about 3%. Other updates seem to install successfully. In case it is relevant, my computer has BSOD'd several times over the past couple months (usually on startup/shutdown) as well as gotten stuck on startup/shutdown screens. BSOD errors varied, but the ones that I recorded were: DRIVER_POWER_STATE_FAILURE, IRQL_NOT_LESS_OR_EQUAL, nvlddmkm.sys. I can attach some dmp files if they are relevant, but they are not always generated.


My System SpecsSystem Spec
.
15 Jul 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Both CheckSUR and SFC show only the following errors...
Code:
	Line 5670: 2015-07-13 20:23:24, Info                  CSI    0000030c [SR] Repairing 1 components
	Line 5671: 2015-07-13 20:23:24, Info                  CSI    0000030d [SR] Beginning Verify and Repair transaction
	Line 5672: 2015-07-13 20:23:24, Info                  CSI    0000030e [SR] Cannot repair member file [l:24{12}]"ohci1394.sys" of 1394.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
	Line 5673: 2015-07-13 20:23:24, Info                  CSI    0000030f [SR] Cannot repair member file [l:24{12}]"ohci1394.sys" of 1394.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
I've uploaded a file - pdsaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\pdsaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\pdsaa
or
DIR E:\pdsaa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\pdsaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
15 Jul 2015   #3
ProfDS

Windows 7 Professional 64-bit
 
 

I've followed your instructions. The SFC scan did not find any integrity violations. Log attached.
My System SpecsSystem Spec
.

15 Jul 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - SFC is happy now.

Reboot again, and try the SP1 install from Windows Update - if it fails again, post the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
15 Jul 2015   #5
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

A note: I just finished doing a clean-install of Win7 [no SP] on a Notebook followed by installing SP1 from a disc. After all that there still was over 200 updates to get accomplished.
My System SpecsSystem Spec
15 Jul 2015   #6
ProfDS

Windows 7 Professional 64-bit
 
 

Service Pack 1 installed successfully. Many thanks!

No further updates are appearing in Windows Update.
EDIT: Scratch that last part, Windows Update itself had to update.
My System SpecsSystem Spec
15 Jul 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

... and you'll probably get some more updates after that as well?

Glad it worked!
Good luck.
My System SpecsSystem Spec
Reply

 Service Pack 1 fails to configure/install




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