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Windows 7: Update kb2553347 returns error 6BB

16 Jul 2015   #1
zdzdz

Windows 7 Ultimate 64bit
 
 
Update kb2553347 returns error 6BB

After the lastest Windows Update I get error code 6BB for kb2553347 (Update for Microsoft Office 2010 64-bit)

After the first time it gave me the error I tried sfc scannow and it found corrupt files (utc.app.json).
I found a solution for this - SFCFix (http://www.sysnative.com/niemiro/apps/SFCFix.exe)

Another run of scannow - no corrupted files.

But the update kept refusing to install.

I got Windows Update Readiness Tool. Ran it. Something got installed.
But that didn't help for 6BB error.

My CBS folder is 80Mb so I uploaded it to zippyshare. -> CBS.zip


My System SpecsSystem Spec
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17 Jul 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There is no point in fixing those errors you found - they are not errors in the file system, but in detection, thanks to an MS screwup.
They promise that they'll get around to fixing them (but don't hold your breath!)
You can either ignore them, or uninstall KB3068708 and hide it when it reappears in the update list.
There are no significant errors in either CBS.log, CheckSUR.log, or the latest CBSPersist file.

Is Service Pack 2 for Office 2010 installed? - it's a pre-requisite for this update.

Try installing the patch from the download here...
https://support.microsoft.com/en-us/kb/2553347
My System SpecsSystem Spec
17 Jul 2015   #3
zdzdz

Windows 7 Ultimate 64bit
 
 

I already tried the stand alone installer. Again crashes with error.
My System SpecsSystem Spec
.

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 Update kb2553347 returns error 6BB




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